Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Freehold
Freehold, NJ
2,010 Reviews
Welcome to BMW of Freehold
Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!"
Thanks for visiting DCHAuto.com.
Shau-wai Lam
Chairman
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,010 reviews
March 21, 2024
Orville was awesome. Two sessions. Very accommodating. Great knowledge. Drove home the car I wanted! Two sessions. Very accommodating. Great knowledge. Drove home the car I wanted! More
by JOSEPHCELLINI
Verified Customer
March 20, 2024
Mark was amazing. I left with my beautiful new X1. Knowing so many new things. I left with my beautiful new X1. Knowing so many new things. More
by FRANSPINGOLD
Employees Worked With
March 19, 2024
I have been going to this BMW Location in Freehold since 1995 to purchase cars and to have them serviced there as well. I just bought a new 2024 3 Series and had the pleasure of working with Mark Eustice (C 1995 to purchase cars and to have them serviced there as well. I just bought a new 2024 3 Series and had the pleasure of working with Mark Eustice (Client Advisor) and Nicohlas Litchaa (Sales Manager). Both of whom were extremely knowledgeable and who made the entire purchase easy and transparent. Without hesitation, I highly recommend BMW of Freehold and their great staff!! More
by Barry6789
March 19, 2024
Great experience dealing with Mike Youseff at BMW freehold . My husband and I both worked with him.. he is patient and very knowledgeable .. a pleasure.. great dealership .. highly recomemd.. freehold . My husband and I both worked with him.. he is patient and very knowledgeable .. a pleasure.. great dealership .. highly recomemd.. More
by AMYSIL520
March 18, 2024
Mark was very professional and attentive. I would definitely come to him again!!! Looking for a car, come see Mark!!! I would definitely come to him again!!! Looking for a car, come see Mark!!! More
by Joanax611
Employees Worked With
March 17, 2024
Amazing Service! We’re in love with our a new BMW car.Thank you for the help and smooth service! We’re in love with our a new BMW car.Thank you for the help and smooth service! More
by YORK8574
Employees Worked With
March 17, 2024
Helpful. Considerate ! Rob and Danny were helpful and considerate and listened to my concerns. They helped me make the deal I needed to drive away with my 6th Considerate ! Rob and Danny were helpful and considerate and listened to my concerns. They helped me make the deal I needed to drive away with my 6th BMW More
by K. Jain
March 16, 2024
Robert & crystal were great! ! Don’t forget Maria and the waitresses who served Hors d'oeuvres too!! The place is tops, from sales, to financing, and management! Thank you all! I ! Don’t forget Maria and the waitresses who served Hors d'oeuvres too!! The place is tops, from sales, to financing, and management! Thank you all! I am very pleased with my car. See ya in 60 months… More
by HOOKS-101
March 15, 2024
Mike Youssef was exceptionable. Made the whole transaction seamless. It was a pleasure dealing with him. Made the whole transaction seamless. It was a pleasure dealing with him. More
by Tdes
March 15, 2024
Best dealership ever! ! Everyone in every department strives to make you feel like a valued customer! Been getting all my cars here for the past 15 years! ! Everyone in every department strives to make you feel like a valued customer! Been getting all my cars here for the past 15 years! More
by pwrofchse
Employees Worked With
