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BMW of Freehold
Freehold, NJ
2,010 Reviews
Welcome to BMW of Freehold
Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!"
Thanks for visiting DCHAuto.com.
Shau-wai Lam
Chairman
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,010 reviews
March 26, 2024
Absolutely phenomenal experience from start to finish. My build turned out exquisite. Mark Eustace is the best salesman. Ruslan was also very helpful. Even the service department got the car PDI’d ASAP. T My build turned out exquisite. Mark Eustace is the best salesman. Ruslan was also very helpful. Even the service department got the car PDI’d ASAP. This is the third 5 series I’ve purchased from this dealership and it definitely won’t be the last. More
by Christian K
Verified CustomerEmployees Worked With
Other Employees :
Christian Kowalczyk , Frank Ghusson
March 26, 2024
They were very good to deal with. The salesman, Anthony Blasi, and the sales manager Dan were attentive to our needs. It was a pleasure to do business with them. Not the typical deale The salesman, Anthony Blasi, and the sales manager Dan were attentive to our needs. It was a pleasure to do business with them. Not the typical dealership experience. More
by JLIAKAS
March 25, 2024
Great Dealership and amazing sales and finance reps! !! Love everyone we dealt with there! Recommending to all our friends and family. !! Love everyone we dealt with there! Recommending to all our friends and family. More
by MRSBEECEE
March 24, 2024
Danny was a pleasure to deal with. Paige was outstanding. The whole experience of buying a car was amazing. I will buy all My cars at that dealership. In the future. Paige was outstanding. The whole experience of buying a car was amazing. I will buy all My cars at that dealership. In the future. More
by Queenyof3
March 24, 2024
Our dealer Mark was great and we got the deal we wanted through finance very happy with our experience through finance very happy with our experience More
by bmunson1210
March 24, 2024
This is my second car from Freehold BMW, and I thought after my first transaction, it couldn’t get any better, but it did. The whole transaction, from beginning to end was flawless. I’m now thinking of after my first transaction, it couldn’t get any better, but it did. The whole transaction, from beginning to end was flawless. I’m now thinking of what to get from Freehold BMW, the third time around!! More
by BonnieE
March 23, 2024
This is my second car leased through BMW of Freehold. I came back because of the outstanding experience I had the first time, and this time was no different! Mike Youssef was exemplary, and my X4 excee I came back because of the outstanding experience I had the first time, and this time was no different! Mike Youssef was exemplary, and my X4 exceeded my expectations!! As long as this Dealership is open, I will be coming back!! More
by BonnieE
Employees Worked With
March 23, 2024
I'm not sure who Frank Catania is, I worked with Anthony Blasi who was great, I'll rate him a 4, however I spent almost 4 hours waiting to finish a simple transaction on a pouring raining day while being ch Blasi who was great, I'll rate him a 4, however I spent almost 4 hours waiting to finish a simple transaction on a pouring raining day while being charge unnecessary fees. So my overall experience was poor. More
by N.STEWART.H
March 22, 2024
Excellent experience. Friendly staff and salesperson. Michael Chang made the experience very easy to purchase. Friendly staff and salesperson. Michael Chang made the experience very easy to purchase. More
by JOE@CDLAWPC.COM
March 21, 2024
Great service and tremendous attention to detail. Highly recommend Richard and the entire Freehold BMW team! Highly recommend Richard and the entire Freehold BMW team! More
by SCOTT@PRODIGYSEARCH.NET
