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BMW of Freehold

Freehold, NJ

4.9
2,254 Reviews
Welcome to BMW of Freehold Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people." INNOVATION: While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store. CUSTOMER SATISFACTION: Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S. EMPLOYEE SATISFACTION: Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement. INTEGRITY: Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect. TEAMWORK: All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run. When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!" Thanks for visiting our Lithia store.
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4225 US Hwy 9

Freehold, NJ

07728

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Showing 2,254 reviews

November 02, 2024

Rob was great and very responsive. Thanks Rob we appreciate it and the car is awesome! More

by JASONBUSCO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Lidondici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

BMW of Freehold responded

Hello! Thanks for letting us know that you had a great experience with Rob at BMW of Freehold. Come again soon and enjoy your new ride!

October 31, 2024

Great people to work with. Courteous, patient, and understanding. Would recommend this dealership to friends. More

by GVISCO19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Shouldice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Claro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Eustice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

BMW of Freehold responded

Hello! Thank you for the recommendation! We're delighted to hear that our team at BMW of Freehold provided a courteous and understanding experience. We look forward to assisting your friends in the future!

October 30, 2024

Always a pleasure with the staff at freehold BMW made my buying experience very smooth and helpful More

by CAPRICOUS7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dori Dado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Claro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Catania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Cirillo
Oct 30, 2024 -

BMW of Freehold responded

Hello! Thanks for letting us know that you had a great experience with our team at BMW of Freehold. Enjoy your new ride and come again soon!

October 30, 2024

Michael was friendly, knowledgeable and easy to work with! He made the leasing process simple and easy for me! More

by LLMURINO
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nicholas Lichaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Shouldice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

BMW of Freehold responded

Hello! We're delighted to hear that Michael made your leasing experience smooth and enjoyable at BMW of Freehold. Thank you for sharing this fantastic feedback. Come again soon!

October 30, 2024

Smoothly personal that I have ever encounter at a dealership. Specially mark vicent, I managed to get my first car. More

by George lopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Vicens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

BMW of Freehold responded

Hi George! We're delighted to hear that Mark Vicent made your first car purchase a smooth experience at BMW of Freehold. Enjoy the ride and come again soon!

October 29, 2024

John Danny Frank & Rus were extremely helpful and happy to be a returning BMW customer. Always a 5 star rating. Thank you for the great experience on buying my new X6. More

by PUK91099
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruslan Gayetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Claro
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cheung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Catania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

BMW of Freehold responded

Hello! We're delighted to hear that John, Danny, Frank & Rus made your experience at BMW of Freehold a memorable one! Thank you for choosing us again and sharing this fantastic feedback. Enjoy every moment with your new X6 and come again soon!

October 29, 2024

Excellent experience very friendly, very knowledgeable and we were very satisfied with the deal we got would recommend the dealership as well as Orville and Nick to anybody More

by MISSDERBY18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Lichaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orville Bynoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

BMW of Freehold responded

Hello! Thank you for sharing your excellent experience with us at BMW of Freehold! We're delighted to hear that Orville and Nick provided friendly and knowledgeable service. We appreciate the recommendation, enjoy your new ride. Come again soon!

October 29, 2024

Mr Chang made a distressed young Lady feel truly comfortable. He made the process more than effortless. I would recommend this location for their no hassle process. Great Svc., I felt well taken c More

by DZYDC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruslan Gayetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

BMW of Freehold responded

Hello! It's wonderful to hear that Mr. Chang and the team at BMW of Freehold made your experience comfortable and hassle-free! We're delighted you felt well taken care of, especially during the financial process. Enjoy your new vehicle, and thank you for recommending us. Come again soon!

October 27, 2024

I do not know who NicholS LIchas is. I was most pleased with Orville Bynoe's presentation and explanation of the varied features in my new BMW2024X1. I look forward to driving the ve More

by IEBJPM1130
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dori Dado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Shouldice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orville Bynoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

BMW of Freehold responded

Hello! Thank you for sharing your experience with Orville at BMW of Freehold! We're delighted to hear that his presentation and explanation made a positive impact. Enjoy every moment driving your new 2024 BMW X1. We look forward to seeing you again!

October 27, 2024

Excellent all the way around. First class communication and timely delivery of new vehicle. Would highly recommend. More

by TIM.MCDONNELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dori Dado
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cheung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

BMW of Freehold responded

Hi Tim! Thank you for the fantastic feedback! We're delighted to hear about your positive experience with BMW of Freehold. Enjoy your new vehicle and drive safely. Come again soon!

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