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BMW of Freehold

Freehold, NJ

4.8
2,106 Reviews
Welcome to BMW of Freehold Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork." INNOVATION: While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store. CUSTOMER SATISFACTION: Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S. EMPLOYEE SATISFACTION: DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement. INTEGRITY: DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect. TEAMWORK: All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run. When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!" Thanks for visiting DCHAuto.com. Shau-wai Lam Chairman
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4225 US Hwy 9

Freehold, NJ

07728

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Showing 2,106 reviews

April 15, 2010

I found this car (2010 BMW 535i-Xdrive) on the web through BMW USA as a certified, one owner car with very few miles. I called BMW of Freehold about the car and Matt was great from the first call. H More

by Lisaward12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Mongiello
April 13, 2010

MAT WAS VERY HELPFULL AND PROFFESSIONAL.MAT TOOK US ON A TEST DRIVE AND WENT OVER ALL OPS ON THE CAN WE LIKED , AN DID BUY A 530I AND WE LOVE IT .MAT IS STILL HELPING US WITH QUESTIONS WE HAVE ABOUT OUR 530 More

by MARTY COLLINS
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
MATTHEW MONGIELLO
April 13, 2010

This letter is to commend the salesman that assited me on This letter is to commend the salesman that assited me on the purchase of a vehicle, on April 10, 2010. I decided to purchase a car and began s More

by Franco Piras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Mongiello
April 12, 2010

Very thorough and goes that "extra mile" for service and attention to detail. We liked Matt very much and would recommend him to our friends. However, this form demanding 250 charachters is the most stupid More

by kensails
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Mongiello
April 07, 2010

We were very impressed with the courtesy, professionalism, and product familiarity of the staff at BMW of Freehold. From our first call to Sales Manager Dori to the sale completion with asso More

by z4buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mongiello
April 01, 2010

my boyfriend and i were looking for a good deal on a 3series for about a month. we went to many bmw dealership in nj but honestly freehold bmw has got to be one of the best dealerships around. they are More

by simran923
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
matt
March 23, 2010

I leased an '09 135i convertible from Matt and the buying experience was so easy. I had been working with a dealership closer to my home and after 2 months of haggling and dealing with absurdity I decided to More

by kstromsland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mongiello
March 13, 2010

My husband and I had a very good experience at the BMW of Freehold dealership. We bought a 2007 BMW 328. Matt Mongiello was so helpful and nice with everything. We wanted our payments to be in a certain a More

by Allison0726
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mongiello
February 10, 2010

Michael Chang was excellent. Very knowledgeable, very friendly and very deal-oriented. He was able to figure out what I wanted and at what cost and put together a package for a 2010 528i XDrive that wor More

by skoncar
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chang
February 10, 2010

I had a great experience working with Dick at BMW of Freehold. Dick wants to serve customers and works with them to ensure every customer has a good outcome wherever possible. He believes that every cu More

by asfng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Ng
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