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BMW of Freehold
Freehold, NJ
2,121 Reviews
Welcome to BMW of Freehold
Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!"
Thanks for visiting DCHAuto.com.
Shau-wai Lam
Chairman
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,121 reviews
December 16, 2024
Absolutely wonderful experience! Rob was exceptional, highly knowledgeable, professional, and caring. Went above and beyond Rob was exceptional, highly knowledgeable, professional, and caring. Went above and beyond More
by Rps313
Verified Customer
December 15, 2024
BMW of Freehold is a great dealership to work with for the purchase of your new BMW. I worked with Pierre. He is enthusiastic and responsive. I will continue to use this dealership for future BMW purchase the purchase of your new BMW. I worked with Pierre. He is enthusiastic and responsive. I will continue to use this dealership for future BMW purchases. More
by PLHVMENNA
December 13, 2024
Excellent staff along with prices explained all options and details on the model I was interested in. and details on the model I was interested in. More
by CHARLESANOTO
December 13, 2024
Clean, nice friendly people. Great car selection! They took their time to do many test drives of cars with me. Communication could be better. Great car selection! They took their time to do many test drives of cars with me. Communication could be better. More
by JAIMIE.GERMANN
Employees Worked With
December 13, 2024
I'm very happy with my new car and the service. Thank you Nick and Paige! Thank you Nick and Paige! More
by NATALIAZUKHOVICH
December 10, 2024
Nice location great service very friendly and professional. The place to go for your BMW professional. The place to go for your BMW More
by BRIAN.09
December 08, 2024
Rob was outstanding. He is knowledgeable and answered al my questions! I truly felt like he got me a deal that I wanted. He is knowledgeable and answered al my questions! I truly felt like he got me a deal that I wanted. More
by RONHALLMD
Employees Worked With
December 07, 2024
I recently had the pleasure of purchasing a 2025 BMW M340i from BMW of Freehold, and I can't say enough about the outstanding service I received from salesman Mark Eustice and sales manager Danny Claro. M340i from BMW of Freehold, and I can't say enough about the outstanding service I received from salesman Mark Eustice and sales manager Danny Claro. From the moment I walked in, Mark was incredibly welcoming, knowledgeable, and professional. He took the time to understand exactly what I was looking for and provided detailed information about the M340i, helping me make an informed decision. Danny Claro, the sales manager, was equally impressive. He worked closely with Mark to ensure that I got the best deal possible and made the entire process seamless and stress-free. Their team was transparent, respectful, and truly committed to delivering an excellent customer experience. The level of service I received at BMW of Freehold exceeded my expectations. I left with a car I absolutely love and felt confident that I made the right choice. I highly recommend Mark Eustice and Danny Claro to anyone in the market for a BMW. Thank you both for making my car-buying experience so enjoyable! More
by LTENGINEER1
December 07, 2024
This was my first experience leasing a BMW and Arthur crushed it. Arthur made the whole experience stress free and got me the deal I wanted. Highly recommend Arthur and Freehold BMW. crushed it. Arthur made the whole experience stress free and got me the deal I wanted. Highly recommend Arthur and Freehold BMW. More
by ACAMPLB
Employees Worked With
December 07, 2024
Darnesha was very pleasant with today. I will be contacting her shortly to arrange a meeting in person at the dealership. I have always had great experiences at Freehold BMW. I will be contacting her shortly to arrange a meeting in person at the dealership. I have always had great experiences at Freehold BMW. More
by d a trocchia jr
Employees Worked With
