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BMW of Freehold
Freehold, NJ
2,158 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,158 reviews
January 09, 2025
Robert is knowledgeable, very nice and professional sells agent! We had a pleasant experience at the dealership! agent! We had a pleasant experience at the dealership! More
by GEORGE.PRESLER
Verified Customer
January 05, 2025
Have been buying/leasing/servicing BMW's for over 20 years and DCH/Lithia has always made for an easy transaction. This one was more complicated than previous and Mike Youssef made it look easy and Dori years and DCH/Lithia has always made for an easy transaction. This one was more complicated than previous and Mike Youssef made it look easy and Dori Dado brought it over the top. Finance with Russ was the icing on the cake. If you need something done right, head to BMW of Freehold! More
by JFBMW
January 04, 2025
Great experience. Did not feel pressured at all. Will definitely go back. I highly recommend. Did not feel pressured at all. Will definitely go back. I highly recommend. More
by DVERDONI
January 04, 2025
Mike Youssef was fantastic throughout the entire car buying process. He was very professional, helped us build the perfect BMW with the right options, and made the experience seamless. When the car was buying process. He was very professional, helped us build the perfect BMW with the right options, and made the experience seamless. When the car was delivered, he took the time to walk us through every feature, set up the car, and ensure we were fully comfortable with all the settings. Highly recommend Mike for anyone looking to purchase a car from BMW of Freehold. More
by peterc
Employees Worked With
January 03, 2025
Seamless transition in a timely manner. They helped me get out of my lease without hassle. They helped me get out of my lease without hassle. More
by NASCONJ
January 02, 2025
Richard was warm, friendly, and allowed me to take my time to get to know the car and see if I really wanted it. He, Maria the finance rep I dealt with, and everyone involved in BMW of Freehold were kind time to get to know the car and see if I really wanted it. He, Maria the finance rep I dealt with, and everyone involved in BMW of Freehold were kind and provided a very relaxed atmosphere and a pleasant purchase experience. More
by trosa3020
January 01, 2025
Pierre, the best salesman, is a kind gentleman with a friendly smile who is willing to go above and beyond to get you the best deal and ensure everything goes smoothly. friendly smile who is willing to go above and beyond to get you the best deal and ensure everything goes smoothly. More
by SSZaki
December 31, 2024
My salesman was Richard Henriquez and he is my go to guy. We recently bought/leased our 3rd BMW from Richard and I have nothing but great things to say about him. He is knowledgeable, helpful and always will We recently bought/leased our 3rd BMW from Richard and I have nothing but great things to say about him. He is knowledgeable, helpful and always willing to go above and beyond for his clients. Highly recommend this dealership and Richard! More
by jhubbs
Employees Worked With
December 31, 2024
The sales people are professional and helpful. The dealership is clean with a good number of cars on the lot to choose from. The dealership is clean with a good number of cars on the lot to choose from. More
by davidhubbs13
Employees Worked With
December 31, 2024
This is our 5th car purchased from BMW of Freehold. Do I need to add something else?? Wonderful, customer oriented people, strong professionals. They never push and know how to listen, always kind, fr Do I need to add something else?? Wonderful, customer oriented people, strong professionals. They never push and know how to listen, always kind, friendly and positive. Magically turn car purchase to fun and minimise stress. Bravissimo!! Special thanks to Michael Chang and Ruslan Gayetsky! More
by CRESCENDO_SCHOOL
