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BMW of Freehold
Freehold, NJ
2,080 Reviews
Welcome to BMW of Freehold
Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!"
Thanks for visiting DCHAuto.com.
Shau-wai Lam
Chairman
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,080 reviews
November 16, 2024
Frank and Richard demonstrated a superb level of customer service and partnership. They personally contributed to my decision to switch from Audi to BMW. I lease cars since 1997 and this was most pleasant service and partnership. They personally contributed to my decision to switch from Audi to BMW. I lease cars since 1997 and this was most pleasant experience during the entire process. More
by GMOVSIK
Verified Customer
November 15, 2024
Great salesman and he got me the car I wanted. . I like the location. It was the first time I bought a car by myself ever though I am 73. The salesman was very helpful setting things up for me. . I like the location. It was the first time I bought a car by myself ever though I am 73. The salesman was very helpful setting things up for me. More
by LETLOIS
November 14, 2024
John Cheung was personable and great to deal with. Would highly recommend him to anyone. Would highly recommend him to anyone. More
by SUAZE77
November 12, 2024
Great dealership Dori and Maria are the best. Can’t go wrong buying a new or used from them Can’t go wrong buying a new or used from them More
by BC
November 11, 2024
Best experience very friendly. Danny and jonh best at sales services. They have a returning customer for many years to come . Danny and jonh best at sales services. They have a returning customer for many years to come . More
by Nick80
November 10, 2024
My experience from the moment I stepped in was excellent. Mark made the process comfortable and easy Mark made the process comfortable and easy More
by RMOLCHO604
November 10, 2024
Thank you mark and everyone at freehold bmw this was the best car transaction I’ve experienced and can’t say enough about how the treated us . I highly recommend you do all your car business with them can’ best car transaction I’ve experienced and can’t say enough about how the treated us . I highly recommend you do all your car business with them can’t thank them enough More
by KBEYER71
Employees Worked With
Other Employees :
mark eustice
November 09, 2024
Pleasant people pleasure to deal with buy no issues , recommend To anyone that needs a BMW recommend To anyone that needs a BMW More
by Chaser
November 09, 2024
Awesome product, very happy with my new X5 Very likely to comeback in three years Thank you BMW of Freehold RUSSEL WAS FANTASTIC IN RETURNING CALLS AND ANSWERING QUESTIONS!!! to comeback in three years Thank you BMW of Freehold RUSSEL WAS FANTASTIC IN RETURNING CALLS AND ANSWERING QUESTIONS!!! More
by vladimirvakser
November 08, 2024
Pierre and Frank were exceptional at their jobs. Great friendly sales. I would highly recommend them and this dealership. Great friendly sales. I would highly recommend them and this dealership. More
by MANDIGIRL1265
