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BMW of Freehold

Freehold, NJ

4.9
2,005 Reviews
Welcome to BMW of Freehold Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork." INNOVATION: While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store. CUSTOMER SATISFACTION: Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S. EMPLOYEE SATISFACTION: DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement. INTEGRITY: DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect. TEAMWORK: All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run. When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!" Thanks for visiting DCHAuto.com. Shau-wai Lam Chairman
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4225 US Hwy 9

Freehold, NJ

07728

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Showing 2,005 reviews

July 03, 2009

I had a excellent experience with this dealership, not only would I recommend them I already have, Maria shouldice and John mcbride were great and anytime I had sent an email or left a message I received More

by 2009bmw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
maria shouldice,John mcbride
July 02, 2009

I enjoyed working with Ms. Shouldice who was happy to e-mail me prices and keep me posted ast to what deals were being offered. Michael Chang took care of me in terms of test driving the car and showing More

by hamelskya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Shouldice and Michael Chang
July 01, 2009

We recently bought a 135i and are loving it! Dick was a pleasure to work with and has already called us to see how we are enjoying our new vehicle. We would absolutely recommend this dealership to anyone More

by Jill Milne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Ng, Donna
July 01, 2009

I just traded in my old BMW for a new one. I knew that BMW of Freehold had a great service department, as my car was always serviced there. I have to say that Dick, Dori, and John (as well as Deborah in f More

by bacibaci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick, John, and Dori
June 30, 2009

the salesman gave me a fair price and was not overly pushy. i was in Florida when i first contacted him and he waited untili returned to New Jersey before he contacted me again. i like the Blootooth fea More

by rosenm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
michael chang
June 20, 2009

This is the third BMW I've purchased and Harvey Altman was very helpful in making it a very quick and simple process. He provided me all the information I needed when I was considering the new 750LI and More

by bb1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey Altman
June 19, 2009

I chose to give the rating of GREAT on every category due to they made my experience and visit as quick and easy as possible. The pricing was very reasonable and they work with you. This was my second time r More

by piermarco5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
harvey altman
June 17, 2009

Dick Ng at Freehold BMW did a great job of helping me buy my BMW. He went out of his way to spend extra time with me to ensure everything met my expectations. The GM of the dealership, Bob Fleishman, was als More

by dhertgen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Ng
June 17, 2009

This was my first time purchasing a BMW. Rick was very patient and walked me through all of my options. He answered all of my questions and provided his own information without pressuring or rushing me to More

by jaredpaster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Levitt
June 09, 2009

We have visited BMW of Freehold a few times and consistently have been impressed with the quality of service, follow-up and one-on-one attention given each time. Our sales representative, Dick Ng, More

by sfarhood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Pang Ng