BMW of Freehold

Taking everything into consideration, my overall experience with BMW of Freehold was outstanding. A rating of Five. My purchase was comprehensive and complete from start to finish.The sales staff experience with BMW of Freehold was outstanding. A rating of Five. My purchase was comprehensive and complete from start to finish.The sales staff kept their promises from my first contact (on-line request quote), to contract signing. No surprises. I have developed a real trust for this dealership. The lion's share of credit for my exceptional experience goes to my sales consultant (Matt),whose personal diligence, aggressively got me through the purchasing process. My sales consultant quickly responded to my email inquiries,was courteous and friendly, displayed reasonable negotiations and was sincere and trustworthy. He provided a clear explanationon on trade-in,answering questions and a full test drive. The Service Department delivered the vehicle in mint condition. I was given a thorough demonstration of my vehicle's features and owners manual.Since the purchase,I received follow-up phone calls and email about my purchaseexperince. More

Taking everything into consideration, my overall experience with BMW of Freehold was outstanding. A rating of Five. My purchase was comprehensive and complete from start to finish.The sales staff experience with BMW of Freehold was outstanding. A rating of Five. My purchase was comprehensive and complete from start to finish.The sales staff kept their promises from my first contact (on-line request quote), to contract signing. No surprises. I have developed a real trust for this dealership. The lion's share of credit for my exceptional experience goes to my sales consultant (Matt),whose personal diligence, aggressively got me through the purchasing process. My sales consultant quickly responded to my email inquiries,was courteous and friendly, displayed reasonable negotiations and was sincere and trustworthy. He provided a clear explanationon on trade-in,answering questions and a full test drive. The Service Department delivered the vehicle in mint condition. I was given a thorough demonstration of my vehicle's features and owners manual.Since the purchase,I received follow-up phone calls and email about my purchaseexperince. More

From the first moment I spoke with Sharon I knew we were going to get this deal done. She went above and beyond to make sure I not only got the car I wanted for the price I wanted, but help get me approved going to get this deal done. She went above and beyond to make sure I not only got the car I wanted for the price I wanted, but help get me approved for low APR financing. Rick was very knowledgeable about the car and helped reassure me that I was getting the car of my dreams. I live next door to Circle BMW but would drive the extra distance just to deal with the team at BMW of Freehold. I think we both made out on this deal. I got the car I wanted and they got a new customer for LIFE! More

Customer service excellence at it best from the moment we stepped foot into Freehold BMW to when Anthony Guagenti handed us the keys to the 2010 X5. We have been BMW owners for many years, dealing with the o stepped foot into Freehold BMW to when Anthony Guagenti handed us the keys to the 2010 X5. We have been BMW owners for many years, dealing with the other area BMW dealerships , by far, none of them has come close to experience that both Anthony Guagenti our salesman and Anthony Cerillo, the General Manager provided for us. It was refreshing to have a quick sales transaction with no haggling. Anthony Guagenti was diligent in locating the exact car that we wanted. Upon delivery of the car, Anthony Guagenti spent a full hour with me explaining every detail and option of the car. Truly one of best car buying experiences we have ever had. Hats off to Anthony Cerillo for running a class-act dealership! More

I had a wonderful experience with BMW of Freehold and my sales person Anthony Guagenti. During my quest for a new car, I visited many different dealers. After deciding on a BMW, I was contemplating between sales person Anthony Guagenti. During my quest for a new car, I visited many different dealers. After deciding on a BMW, I was contemplating between BMW of Freehold and Circle and after working with Anthony Guagenti, I decided to buy the car from Freehold. I trust Anthony and he was very professional and helpful and a real pleasure to work with. Freehold BMW was also very competitvely priced which is important. I look forward to doing continued business with BMW of Freehold for I am fully enjoying my 2010 528xi. The car is amazing; I love it. More

I recently purchased an 09 BMW 325i X drive. The entire process was so easy and smooth as most of the work was completed over the phone and internet. Mat was willing to work with me to get the TMV price fr process was so easy and smooth as most of the work was completed over the phone and internet. Mat was willing to work with me to get the TMV price from Edmunds, which came out to be well below the invoice price. Also dealership staff were very courteous during the entire documentation process. I am extremey pleased with Freehold BMW staff and sales team. More

I am not new to the practice of buying a new car. I have always dreaded the games that dealers play. I just purchased a new BMW from BMW of Freehold. From my initial dealing with them to actually purchasi always dreaded the games that dealers play. I just purchased a new BMW from BMW of Freehold. From my initial dealing with them to actually purchasing and taking delivery of my new car I have NEVER enjoyed the expeience as I just did. As much as I know that alot of what goes on is under the direction of management I want to single out two individuals who I say the management of Freehold Bmw should be extremly proud. The first is Maria Shouldice. She gave me a price and stuck to it and no matter how many questions I had or things I asked her to look into she was an absolute professional and a pleasure to deal with. The second person was my salesmen Harvey Altman. He also is someone who BMW of freehold should be very proud to have working for them. A true professional who made sure that my experience with him was more than enjoyable. Bravo to both of them and BMW of Freehold. P.S. Their service department who is run by Todd and service reps like Dave Nagel are also top notch. Overall BMW of Freehold gets the highest marks in my book. Sincerly Kent Tennenbaum More

I want to thank Matthew Mongiello for making my purchase of my first BMW so pleasant. He was very professional, not pushy and took his time answering all my questions. He worked with me and my budget. Wh of my first BMW so pleasant. He was very professional, not pushy and took his time answering all my questions. He worked with me and my budget. When I walked out of the Freehold BMW dealership I had a smile on my face. He followed up with me during the processing time and on the day I picked up my BMW-X5 he was there to explain everything about my new car to me. I also want to say that along with Matthew, all the people at Freehold BMW were friendly and professional in every way. I was so happy the day I drove my new car off the lot. I would highly recommend Matthew Mongiello and Freehold BMW to anyone who is looking for a new car. Sincerely, Dawn J. McGarry More

Mr. Ng understood me and my father's situation and immediately did all that he could to get the car we wanted for the price we wanted. He did not try to swindle us or give us the run aroud. A true ass immediately did all that he could to get the car we wanted for the price we wanted. He did not try to swindle us or give us the run aroud. A true asset to this dealership and I absolutely love the experience I received at this dealership and the car I leased. Big thank you to Mr. Ng once again. More

Maria got me approved for my first car with the lowest finance rate possible and best price quote for a new '09 328i sedan with cold weather and premium package at the shortest wait time. Rick assisted in finance rate possible and best price quote for a new '09 328i sedan with cold weather and premium package at the shortest wait time. Rick assisted in getting the rest of the paperwork done efficiently and oriented me about the features of the car with ease. An excellent experience that should be a standard at all BMW dealerships. Life Quality BMW of Brooklyn, are you reading this? LOL. but seriously, can you give me my deposit back, now na. shame on you! ROFL. More