BMW of Freehold

I am very happy with the car, with the price and with the assistance. Transaction process very fast and conveniant. will go back in the future again myself. assistance. Transaction process very fast and conveniant. will go back in the future again myself. More

Maria Shouldice is the person I first encountered online. She was courteous, got back to me very quickly, and beat my best price! I would definitely recommend requesting her if you are purchasing online. I She was courteous, got back to me very quickly, and beat my best price! I would definitely recommend requesting her if you are purchasing online. I met Mike Wang at the dealership, when I went to pick up my car. He was extremely polite, and even came in on his day off to make it more convenient for my work schedule. Mike was very patient with my questions and even set up my Bluetooth before I left the dealership. He also sent me follow-up emails to make sure I didn't have any other questions. Danny Claro is my favorite. There was a small misunderstanding about the rebates available on my X5, and I was disappointed for a moment. But, Danny made it right. With him, and at this dealership as a whole, it is clear that the customer is always #1. I drove away not only happy with my new X5, but knowing that the 50 minute trip from Staten Island was most definitely worth it. The dealership facility itself is also brand spanking new, spotless, with Fresh brewed Starbucks and goodies, and a comfortable waiting area with flat screen tv. The receptionist is super friendly. When I went again today to pick up my plates, not only did an employee drive my car from the lot to the service bay, and put on the plates, but they washed my car!!! Anyone who lives in the NY/NJ area should buy their BMW from BMW of Freehold. There is no comparision. More

Very friendly and knowledgable. Accommodated our schedule too. Took time to show us the features that the car had to offer. Very pleased with the experience too. Took time to show us the features that the car had to offer. Very pleased with the experience More

I have been in market for a new car for while. It had come down between BMW X5 and Mercedes ML350. After meeting with Mark, my decision was already made up. Not only did he do an amazing job of showing come down between BMW X5 and Mercedes ML350. After meeting with Mark, my decision was already made up. Not only did he do an amazing job of showing me all of the benefits of an X5 but he pretty much convinced me not to even bother with ML350. There was never any pressure, and he took his time in helping me learn everything on this car. My fear was going to be price of the car, but within 5 minutes we both agreed on price, downpayment and monthly payment and there was no typical "car delaer" attitude to which i am normally used to. The day i picked my car from the dealership, he spend another hour going over every little button and item on that car, as he wanted to make sure that i am comfortable before i drive away. i would highly recomment Mark Ongsiako and BMW of Freehold to anyone. More

This was the best and easiest car buying experience that I ever had. I started researching my car search in July and requested a quote for a 328i with my purchase time frame was year end. I quickly heard I ever had. I started researching my car search in July and requested a quote for a 328i with my purchase time frame was year end. I quickly heard from Amanda Zamora who gave me the quote immediately. During my research many dealers (BMW, Lexus, Audi, Volvo) did not always provide me with the quote and were urging me to come into the dealership. As I changed options and asked for additional quotes Amanda always responded in a very timely fashion. After I took a test drive and was still not ready to purchase, there was never any pressure from Amanda. When I finally made my decision, Amanda offered a fair price on both my new car and the car that I was trading in. Since I was ordering a car, Amanda provided me with a web site and was available whenever I had any questions. After I made the purchase, she called me with additional discounts BMW was offering and was able to take advantage of. I now have my new 328i which I love. While waiting for my car to be built, my wife got a mailer from Freehold BMW for certified preowned BMWs. She went to the showroom where Amanda sold her a certified preowned 328i which she drove home the same day. She too is very happy with her new car and had a very easy and fair buying experience with Amanda. Thank you Freehold BMW and more important thank you Amanda!! More

I brought my BMW X5 for fixing the warning indicators at BMW of Freehold last week. Allen Gin and Kang Peng’s personalized customer service and hospitality were really appreciated. They took their time to BMW of Freehold last week. Allen Gin and Kang Peng’s personalized customer service and hospitality were really appreciated. They took their time to go the extra mile for me. Their patience and detail oriented had not gone unnoticed. Thank you for providing me with top-notch service. More

I recently purchased my first BMW, from BMW of Freehold. As soon as I entered the showroom I received a warm welcome from Richard Henriques, he was not only very attentive but quite professional in trying t As soon as I entered the showroom I received a warm welcome from Richard Henriques, he was not only very attentive but quite professional in trying to answer all my questions to make my shopping experience an enjoyable one. Like I said it was my first time at BMW and he took the time to explain all the models that were available and assisted me in making a perfect selection to not only fit my driving comfort but to fit my budget. He expressed an excitement during the sales and delivery of my new car that impressed me that he really cared in helping me with my purchase. He also took the necessary time to explain all the vehicles options, how they worked and how to customize certain options to my working satisfaction. Mr. Henriquez did a great job and BMW of freehold is lucky to have him as an employee who cares for the customer. Sure that is his job, but he is great at it and in my many years of owning a variety of vehicles this was my best purchase experience. More

It was a pleasure working with Mark Ongsiako, the car sales person. He was very professional, honest, accommodating and very trustworthy. He promptly returns my emails, phone calls and text messages. He sales person. He was very professional, honest, accommodating and very trustworthy. He promptly returns my emails, phone calls and text messages. He worked around my budget, not asking for more and the transaction went smoothly according to my specifications. The one thing that made my whole "buying experience" worth remembering for is the unveiling ceremony. They had my brand new car covered in a a silk cloth and was unveiled in front of me, which made me "choked up" a little bit. It truly was the ULTIMATE BUYING EXPERIENCE and I caught it all on video. The coffee was great too and the place was very clean! To Mark and the rest of the staff. Thanks for an excellent service! More

Our salesperson John Bell did an excellent job with the entire purchasing process. He made sure we were informed on the vehicle we purchased and answered any questions that we had. There was no pressure o entire purchasing process. He made sure we were informed on the vehicle we purchased and answered any questions that we had. There was no pressure or hasseling involved with the sale making an excellent buying experience I would definitely recommend BMW of Freehold to anyone looking to purchase a vehicle. More

I recently took my 2013 X3 SUV from BMW of Freehold. We are verymuch happy with the price and the overall service at the showroom. The sales man Mark Ongsiako answered all our questions in a clear way. The are verymuch happy with the price and the overall service at the showroom. The sales man Mark Ongsiako answered all our questions in a clear way. The car was delivered within the time. We are happy to work with him and we recommend our friend who are looking to buy BMW car to this sales person Mark. More