BMW of Freehold

The office was so nice and comfortable.while we were watching T.V. and drinking coffee with bagels Dick was negotiating the trade-in (two used cars) and purchase new X5 for us. The deals were a little watching T.V. and drinking coffee with bagels Dick was negotiating the trade-in (two used cars) and purchase new X5 for us. The deals were a little bit complex but we were very happy with the executed prices. But above all the deals were closed in a short period of time. Thanks to Dick's patience and experience. If you are looking for true professional and unparalleled service, Dick Ng is the one. Pat & Rita More

I have been a freehold BMW customer for 10 years and I can say that I have always had more than pleasant experiences the. David Nagel is usually the rep that I always have take care of any issues that I can say that I have always had more than pleasant experiences the. David Nagel is usually the rep that I always have take care of any issues that I may have. He always makes sure that I leave there happy. I never feel like I have been taken advantage of and that only the problem is taken care of. I highly recommend the staff and the quality of work. Keep up the good work Dave and staff More

I bought my car there in 1999.....has never been serviced I bought my car there in 1999.....has never been serviced anywhere else.....has 130,000 miles on it...... runs as well as when it was new......ha I bought my car there in 1999.....has never been serviced anywhere else.....has 130,000 miles on it...... runs as well as when it was new......have never had major repair bills.......only regular maintainance and brakes.... I could be a commercial for BMW and this dealer.....I believe that the quality of service as well as the quality of the vehicle is why I have such a long, successful history. More

Always unsure if I was really getting the best deal - I Always unsure if I was really getting the best deal - I dreaded having to go through it again. I started to look online to educate myself and came ac Always unsure if I was really getting the best deal - I dreaded having to go through it again. I started to look online to educate myself and came across BMW internet sales. In freehold bmw, Outstanding service that couldn't be beat anywhere. I would highly recommend this dealership and especially John(Sales Manager). Manager provided me a fair price for my 2011- 535. One of the friendliest dealers I ever met, and the overall experience was just awesome. It took a little bit longer than expected, but everything worked out just fine.I will make the drive again for my next car! More

My 7 series had a leak under the engine. Took car to BMW of freehold. After reviewing they call me and suggest me to replace several seals/gaskets. I asked him to go ahead. I picked the car after almost a w of freehold. After reviewing they call me and suggest me to replace several seals/gaskets. I asked him to go ahead. I picked the car after almost a week paid over 3K. next day checked the car there was pool of oil under the car again. Took the car back to dealership after a couple of days picked the car. Guess what! next day i saw pool of oil exactly same place under the car. Third time back again. Steve Abel called me after a few days and broke the news "Because there was a lot of oil so me couldn't figure out was the reason of the leak, your car is leaking thru Timing cover seal and it will cost you another 2,700". The thing which doesn't make any sense to me an authorize dealer doesn't have ability to pin point the problem? Instead of fixing the real problem they fixed the items I didn't even need and not even being responsible!I took car to other repair center they fixed the car for about 900.00 and told me whatever they did it was not even required. JUST WANT TO MAKE SURE NOBODY ELSE SHOULD BE RIPPED OFF LIKE I WAS. More

Monica was great!! As a young, first time car buyer, she took the time with me that I had not found at other dealerships of the same brand. She made me comfortable and was always available, whether by phone took the time with me that I had not found at other dealerships of the same brand. She made me comfortable and was always available, whether by phone or in person to answer any questions. She made the experience of buying a BMW and being a member of the BMW family exactly what I thought it would be. I have recommended her to both family and friends and will continue to do so. I plan to stay with her for many years as a loyal customer. A+ in my book!! More

Monica was amazing. I previously had bought a BMW and was not happy with how the service was performed and needed to trade it in (actually think it was a lemon). I went to the dealership and worked with was not happy with how the service was performed and needed to trade it in (actually think it was a lemon). I went to the dealership and worked with Monica who 'unberstood' the issues I was going through and also worked to get me out of my 535 into my new 550. Everything she promised was delivered whether it be price, trade in value, time it would take to hit port from Germany, etc. If she can do something she will, if she can't she will tell you. No BS and you leave the dealership feeling great! Thanks!!!! More

I went to Freehold BMW after visiting other BMW dealerships. Once I started speaking with Monica, I knew i was in the right place. She helped with anything I needed and did everything she could t dealerships. Once I started speaking with Monica, I knew i was in the right place. She helped with anything I needed and did everything she could to make sure this was an easy and smooth process. I ended up purchaseing a new car from her and I will refer her to all of my family and friends. More

Monica did a great job in helping me to buy the car. She was a great listener and worked so hard to get me the car of my dreams. She took the time to find out exactly what I wanted and could afford. I wil was a great listener and worked so hard to get me the car of my dreams. She took the time to find out exactly what I wanted and could afford. I will definitely recommend her to others that are looking to buy a car! More

I had a great experience working with Monica. She was helpful and so knowledgeable. She worked with my husband and I to make sure we got not only what we wanted but what we needed. I wish every buying helpful and so knowledgeable. She worked with my husband and I to make sure we got not only what we wanted but what we needed. I wish every buying experience was as smooth and easy as this was. Monica is amazing!! More