BMW of Freehold

I would like to give great thanks to Allen Gin and the service team for a well done job once again they have taken care of my vehicle for the past year at BMW of Freehold. I have never been treated with service team for a well done job once again they have taken care of my vehicle for the past year at BMW of Freehold. I have never been treated with such respect and professionalism as I have with Allen, as part of BMW Team he is a will Representative of the team, very knowledgeable, understanding and willing to take the extra mile to get the job done to the Client satisfaction, once again THANK YOU ALLEN. Mike Elbatanony More

Freehold BWM provided fast and complete repair service for my 328xi. Brought it in with out an appointment and they quickly got it scheduled, repaired, and back to me. The facility was clean and the per for my 328xi. Brought it in with out an appointment and they quickly got it scheduled, repaired, and back to me. The facility was clean and the personnel were very helpful. They kept me informed thru the entire process. The proof was when I drove the car out, it ran and looked new again (with over 110K miles now). Big thanks to Rich D. for helping with the whole process, you have definitely gained a future customer! More

Tony and his team were helpful in getting my car serviced. They provided updates when necessary and were even able to get the car done in shortened time frame due to my own schedule conflicts. And serviced. They provided updates when necessary and were even able to get the car done in shortened time frame due to my own schedule conflicts. And one of the best things was the ability to get a loaner car for half a day, one of the newer cars on the lot in fact. All in all, a very good experience. Thank you. More

Hi Rich, I was very please with the service rendered Hi Rich, I was very please with the service rendered by BMW, especially when you took my car right away and had the issue fixed expeditiously. Yo Hi Rich, I was very please with the service rendered by BMW, especially when you took my car right away and had the issue fixed expeditiously. You were the best! I would recommend my neighbor to you next time because of your patience and understanding of what I was going through. I also look forward to doing more business with you all. My appreciation to you for all your hard work, you are an asset to your company (BMW). Sincerely, Mrs. Dukuly More

I would like to thank Rich for the supper service on my car,he informed me about everything and kept me informd.He really cares about his costomers. You don`t can get this kind of service anywhere else T car,he informed me about everything and kept me informd.He really cares about his costomers. You don`t can get this kind of service anywhere else Thank`s Rich Henry Rauch Happy costomer More

Dealing with Allen Gin is an absolute pleasure. He is a professional first and foremost, and he will go out of his way to accommodate the customer. I would recommend Allen Gin to any of my friends and fam professional first and foremost, and he will go out of his way to accommodate the customer. I would recommend Allen Gin to any of my friends and family. Allen is the ideal customer service representative - period. BMW of Freehold is fortunate to have him on their team! Keep up the great work!! Much appreciated!! Sincerely, Rob P. Staten Island, NY More

I called Allen Gin for a problem that I had with my vehicle and I did not have an appointment, and I was given a loaner car and the problem was taken care as promised. Allen always goes out of his way vehicle and I did not have an appointment, and I was given a loaner car and the problem was taken care as promised. Allen always goes out of his way to satisfy me and he goes above and beyond the call of duty. More

Had a very bad experience on my previous visit for service, explained my concerns with Rich and he did a great job. Thank you, Richard Ciszek service, explained my concerns with Rich and he did a great job. Thank you, Richard Ciszek More

I am very happy with the service and quality of work at Freehold BMW. This dealership has turned things around in the past 2 years. The new service team is outstanding. I have dealt with a few and they are Freehold BMW. This dealership has turned things around in the past 2 years. The new service team is outstanding. I have dealt with a few and they are all good. Currently, Issac is our service adviser. we are very pleased with Isaac, he explains the car issues well and makes good recommendations. He also returns calls promptly (my experience with other dealers was not that good in this area). More

I got a flat tire problem on the road, went to BMW of Freehold without in advance appointment. They would took my car in right away and replaced a new tire for me. Service adviser, Mr. Allen Gin is c Freehold without in advance appointment. They would took my car in right away and replaced a new tire for me. Service adviser, Mr. Allen Gin is courteous and very professional. More