BMW of Freehold

Always approachable,knowledgable and polite, willing to understand your needs. I can call it a continuity of care, from sales to Svs dept. They do care! understand your needs. I can call it a continuity of care, from sales to Svs dept. They do care! More

Extremely pleasant experience with no hassles, quick, honesty, friendly and courteous. Cared and appreciated leasing a BMW from the Freehold BMW. Quick Delivery of the vehicle we were looking for. Ent honesty, friendly and courteous. Cared and appreciated leasing a BMW from the Freehold BMW. Quick Delivery of the vehicle we were looking for. Entire process took less than three hours from getting to having the car ready to be driven off the dealership in one trip. Will definitely go back to Freehold BMW if we were to purchase/lease another BMW in the future. More

Robert has been the sales rep for myself, my wife and my son. I think the most appropriate thing I can say about him, is that I no longer price cars at other dealerships. He has proven on several locations son. I think the most appropriate thing I can say about him, is that I no longer price cars at other dealerships. He has proven on several locations that he provides reasonable pricing and outstanding customer service. When our cell phone didn't work in our last BMW he allowed us to purchase a new cell phone that did work, at dealership expense. Doesn't get more customer focused than that. We will be getting our next BMW from Rob this summer or fall, depending on when the 2014 convertibles will be available. More

Amazing deal...Great people. Monica Beierschmitt in sales and sales manager Daniel Claro really took very good care of me. They went to great lengths to get the car I wanted and at amazing price. Whe sales and sales manager Daniel Claro really took very good care of me. They went to great lengths to get the car I wanted and at amazing price. When I picked up the car, there was a congratulation sign in the window and the car was beautifully detailed. As Monica said, it is the little things that make the experience that much better and she was right. Thanks again. Ralph More

Very professional and friendly. I'm a returning customer with this dealership for 7 years on my and my 6 th BMW .... And will be back. Keep up the good work. customer with this dealership for 7 years on my and my 6 th BMW .... And will be back. Keep up the good work. More

I came in on a Saturday and not dressed very well. You know, most people judge you on your first impression.. Not Dave who was very friendly and was very informed with your product s. I went in to lease a know, most people judge you on your first impression.. Not Dave who was very friendly and was very informed with your product s. I went in to lease a 535Xdrive and ended up with the X5 sorts utility. I could have went to any of their competitors like Ray Catena, but it was Dave and Dennis customer service that had me do with business with BMW of Freehold.. You can buy a car anywhere, but it was their customer service that stands apart from everyone else. More

I went to the Freehold BMW looking to lease a new vehicle. My hopes were not too high as I had been a customer of Edison's Offroad dealership for nearly 10 years (3 leases) and did not expect Freeho vehicle. My hopes were not too high as I had been a customer of Edison's Offroad dealership for nearly 10 years (3 leases) and did not expect Freehold to give me a "better" deal on a new car. From the minute we met Monica, our Client Advisor, she let us know that she would make us happy and get us the deal we wanted. She went more than above and beyond to convince myself and my wife (who was also an Offroad customer) to become a Freehold client. I told her flat out that I did not want to lease a car for more than what I was currently paying and she was able to get me (quite quickly I might add) a great deal on a new 328xi and she did not only match the price, she beat it without any "BS". Very attentive service and she ensured that the car was everything I wanted. She even gave my 6 year old a BMW teddy bear! She made the decision VERY easy (my wife playfully complained how we couldn't even haggle) and she was the integral reason we made the choice to move over to Freehold BMW. My wife and I look forward to dealing with her again when our next leases are up. Also, the finance people did not try to push any extra added features on me which was a first at a BMW dealership for me. An overall great experience that made the difference!!! More

Rob was a pleasure to work with... He made the whole process fun and easy... His service was very professional, and he was very knowledgable. process fun and easy... His service was very professional, and he was very knowledgable. More

Very professional dealership. Received a good price without a drawn out negotiation. Dealer delivered on everything they promised. Salesman was very knowledgable and patient. Even the GM took an int without a drawn out negotiation. Dealer delivered on everything they promised. Salesman was very knowledgable and patient. Even the GM took an interest in the transaction. Vehicle was ordered and delivered in less than three weeks as promised. Would definitely recommend and would buy from this dealership again. More

I had an extremly positive experience at your dealership . I had just had an accident and your BMW saved my life. I shoped for other cars. But as soon as I went to the dealership I felt at home. Your sales . I had just had an accident and your BMW saved my life. I shoped for other cars. But as soon as I went to the dealership I felt at home. Your sales and management team are excellent. I have just given there name to another customer. Thanks again for your help. I gave this rating because of the great team. You are all 10 's in my book More