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BMW of Freehold

Freehold, NJ

4.9
2,150 Reviews
Welcome to BMW of Freehold Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork." INNOVATION: While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store. CUSTOMER SATISFACTION: Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S. EMPLOYEE SATISFACTION: DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement. INTEGRITY: DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect. TEAMWORK: All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run. When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!" Thanks for visiting DCHAuto.com. Shau-wai Lam Chairman
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4225 US Hwy 9

Freehold, NJ

07728

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July 22, 2013

They are a great dealership to work with, Amanda is very patient & helpful. Overall, it was a much easier experience as compared to other dealerships where they are selling-in-the-face. Highly recommended. More

by PravinVerma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
July 22, 2013

Great car buying experience ! Really easy and Mike was very nice and helpful the entire time. No problems or anything and everything went perfect. Love my new car. I highly recomment this dealership! Than More

by Shengyingwu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wang
July 20, 2013

Picked up my 4th BMW from Richard Henriquez. This guy goes above and beyond for his clients. He's very friendly and always makes sure he asks about your family or loved ones. With this most recent car, I More

by gward23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Richard Henriquez
July 18, 2013

From the moment I walked in to the dealership I was met with very courteous and friendly employees. Amanda was paged and responded immediately. She was very knowledgeable, friendly and took the time to ans More

by Disnefanat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Zamora
July 16, 2013

I leased my first BMW (an X1) from here (RIP my faithful Honda Civic, haha). My mother and I came in last weekend during a special event they were having, and I found everyone to be very welcoming. Despite More

by MonicaChu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ongsiako
July 14, 2013

Second car I have leased from Matt. Both Matt and Mike were first rate in every aspect of this process. Coupled with a very competitive price, I can't overstate how much better it is to deal with BMW of F More

by jeremycnj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mongiello, Mike Silva
July 09, 2013

I have now been a customer of theirs twice in the same year. I go back because of the ease to talk to them about what I am looking for and they have delivered both times. Mark was excellent, respectful, More

by RexJariwala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark & Denis
Jul 11, 2013 -

BMW of Freehold responded

Thank you for coming back to BMW of Freehold! We love hearing about customers good experiences with our staff. We are glad you were able to easily find exactly what you wanted. Thank you for your business and enjoy your new car!

July 01, 2013

I have just enjoyed my second new car purchasing experience at BMW of Freehold. My first was with Dennis Carey as salesman and my second was with Mark Ongsiako as salesman and Denis Carey as financ More

by GerrieMims
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ongsiako and Dennis Carey
June 29, 2013

Hello, I just purchased a 2011 3 series at BMW of Hello, I just purchased a 2011 3 series at BMW of Freehold. I just wanted to say how happy I am with the vehicle and how great the experience was f More

by jroumas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ongsiako
June 26, 2013

We found the BMW of Freehold to be very professional. They were there to answer all our questions. They took the time to show us how to work the various programs. They had the car ready when they said it More

by marvano1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mark
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