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BMW of Freehold

Freehold, NJ

4.9
2,008 Reviews
Welcome to BMW of Freehold Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork." INNOVATION: While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store. CUSTOMER SATISFACTION: Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S. EMPLOYEE SATISFACTION: DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement. INTEGRITY: DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect. TEAMWORK: All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run. When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!" Thanks for visiting DCHAuto.com. Shau-wai Lam Chairman
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4225 US Hwy 9

Freehold, NJ

07728

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Showing 2,008 reviews

February 29, 2012

Ruslin was a pleasure to work with. He took his time, showed us many different models and options and after spending close to 3 hours with us, we left without purchasing a car because the car we were int More

by ckuna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruslan Gayetsky
Mar 06, 2012 -

BMW of Freehold responded

Thank you for your kind words. I'm happy everything worked out! Thanks Again, BMW of Freehold

February 22, 2012

Ruslan made my car buying experience a great one. He was very helpful and knowledgeable and helped to make the process very simple and as stress-free as possible. More

by RMR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruslan Gayetsky
Mar 06, 2012 -

BMW of Freehold responded

Thank you!

February 18, 2012

This was our first experience in dealing with BMW. It was probably one of the smoothest transactions we had. John Bell was our salesperson and was extremely helpful and knowledgeable. We had many quest More

by marginbar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bell
Mar 06, 2012 -

BMW of Freehold responded

Thank you! John Bell has been working at this location for 23 years! He knows the BMW product past,present and future. Thanks again, BMW of Freehold

February 09, 2012

I had a wonderful experience at this dealer, much more pleasant than my past car purchases. Dennis was very friendly and helpful, making sure to thoroughly answer any inquiries I had. I would definitely r More

by Nazte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis McGuire
Mar 06, 2012 -

BMW of Freehold responded

Thank you! Enjoy your new BMW!

February 08, 2012

My family and I have been BMW owners for over 20 years. John Bell at BMW of Freehold sold us almost all of them. He is extremely helpul and knowledgable. Not high pressured at all and puts you at ease as More

by Bryan Y
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bell
Mar 06, 2012 -

BMW of Freehold responded

Thank you for continuing to purchase from John Bell. He will be here to serve you for many more years to come! Thanks again, BMW of Freehold

February 07, 2012

My husband and I love the quality of BMW cars and have previously leased. We went to Freehold BMW for two reasons, first because it was highly recommended to us by friends and second the location is very More

by Lori Santorsola
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Sullivan
Mar 06, 2012 -

BMW of Freehold responded

Thank you very much!

February 07, 2012

I bought my first BMW from a employee named Dennis McGuire. I can honestly say that he is the most professional individual i have ever dealt with in the auto industry. I felt that he was trying to hel More

by kerri85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dennis mcguire
Mar 06, 2012 -

BMW of Freehold responded

Thank you.

February 07, 2012

Dennis McGuire and the BMW of Freehold staff are always super helpful, professional, and friendly. Dennis was willing and able to answer any questions that I had about the car that I was buying, and it mad More

by NewJersey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis McGuire
Mar 06, 2012 -

BMW of Freehold responded

Thnak you! Dennis is one of our rising stars. Thank you for the kind words.

February 06, 2012

This BMW is my fourth bought new. This expierience was our best to date. Danny was very courteous and knowledgable about all products in the showroom. My wife and I felt very relaxed and felt in very good More

by Fferrara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Claro
Mar 06, 2012 -

BMW of Freehold responded

Thank you.

February 06, 2012

Customer care and service was excellent. The car buying experience at BMW of Freehold was painless and seemless from start to finish. I would recommend this dealership for any new or used car sales. The More

by sberg123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis McGuire
Mar 06, 2012 -

BMW of Freehold responded

That is our goal. Thank you very much!

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