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BMW of Freehold

Freehold, NJ

4.9
2,055 Reviews
Welcome to BMW of Freehold Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork." INNOVATION: While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store. CUSTOMER SATISFACTION: Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S. EMPLOYEE SATISFACTION: DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement. INTEGRITY: DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect. TEAMWORK: All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run. When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!" Thanks for visiting DCHAuto.com. Shau-wai Lam Chairman
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4225 US Hwy 9

Freehold, NJ

07728

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Showing 2,055 reviews

November 09, 2012

Monica Beierschmitt's help and assistance along with Denis Carey's help from the financing side truly made my BMW experience top notch! From the day I first met with Monica until the day I picked up th More

by joannenewborn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Beierschmitt
October 15, 2012

This is the second car we leased from BMW of Freehold. Richard was our sales person both times. He accompanied us on several test drives of different models and never tried to pressure us into a decision More

by Michael A D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Henriquez, Dennis Carey
October 14, 2012

Mark Ongsiako was extremely helpful, thorugh and accomodating. Throughout the entire sales process, he made me feel that he had my best interests at heart. I had a Lexus and a Mercedes Benz prior More

by nskennedyrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ongsiako
October 13, 2012

BMW of Freehold sets the standard for excellent, professional and courteous sales and service. From the moment we walked in, we were treated with respect. Russ listened carefully to our needs and More

by EDGIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ (Salesman); Dennis (Closing the deal!)
October 09, 2012

My experience with this dealership and the people there was excellent. Everyone was efficient,informative, knowledgeable and friendly...the best car buying experience I have had. I would defintely recomme More

by TerryAxxx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bell, John Krokovic, Matt
October 04, 2012

I had a very nice experience test driving the cars before purchasing. The personnel were friendly and did not oversell the product. I would buy again from this dealership. More

by Rob Kraus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Claro
October 04, 2012

Throughout the process Danny worked with me to find the car I wanted. When I was going to utilize my credit union to finance the car, BMW was able to meet and exceed my very low rate. I did not feel rush More

by hatntail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Claro
September 26, 2012

I had a great experience. Danny was extremely friendly and helpful! I love my new car! He ensured that everything was perfect before I left and went out of his way to show me all the functions in my car a More

by Bcatania
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Claro
September 25, 2012

I have had an excellent exprience with everyone at this dealership in the past and during my latest purchase this month. My sales advisor, Mr. Danny Claro, & the financing department were very professional More

by RLank99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Claro
September 20, 2012

I just purchased my second BMW. I upgraded from the 3 series to an X6.. John Mcbride was my original salesman 3 yrs ago. He took such good care of me 3 years ago I had to ask if he can sell me my next c More

by cap2319
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Russ Gayetsky, John Mcbride
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