Back

BMW of Freehold

Freehold, NJ

4.9
2,150 Reviews
Welcome to BMW of Freehold Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork." INNOVATION: While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store. CUSTOMER SATISFACTION: Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S. EMPLOYEE SATISFACTION: DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement. INTEGRITY: DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect. TEAMWORK: All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run. When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!" Thanks for visiting DCHAuto.com. Shau-wai Lam Chairman
Contact Dealership

4225 US Hwy 9

Freehold, NJ

07728

Directions

Filter Reviews by Keyword

By Type

Showing 2,150 reviews

September 14, 2013

Mike Wang is an excellent sale advisor. Because of Mike's friendliness and sincere advice we felt confident in making decision in buying our first BMW 318i convertible. We will definitely recommend Mi More

by SithuWin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wang
Sep 16, 2013 -

BMW of Freehold responded

Thank you for taking the time to share your experience. We truly value your feedback. We are so glad that Mike could give you the best advice here at BMW of Freehold! Thank your business and we hope to see you again soon. Congrats on the BMW 318i convertible!

September 10, 2013

The buying experience with Freehold BMW, was not just “great” it was exceptional! Mark listened to what I wanted and did everything possible to make that happen. I told him my budget and what I wanted More

by JKM0119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ongsiako
Sep 10, 2013 -

BMW of Freehold responded

Thank you for your kind words about Mark. We are so happy that he was able to make your experience exceptional. We appreciate you taking the time out of your day to provide us with this wonderful feedback. Thank you for shopping with us at BMW of Freehold and enjoy your purchase!

September 05, 2013

This car purchasing experience has been by far the best I have ever gone through. John Bell provided phenominal service throughout entire process. Thorough, detailed and extremely honest. Nick, an excellent More

by Jkankateach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bell, Nick Juliano
Sep 06, 2013 -

BMW of Freehold responded

Thank you for the 5-star review. We are so glad that John and Nick made a great team helping you and making this your best car-purchasing experience ever. Our goal is to make the car-buying experience as easy as possible for all our valued customers. Thank you for your business and we look forward to seeing you again.

September 05, 2013

After purchasing our new 2014 BMW from Scott we were informed that he had taken a job closer to home and we would now be doing business with Monica Beierschmitt. We were very, very happy with out new C More

by Nansea19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Beierschmitt
Sep 06, 2013 -

BMW of Freehold responded

Nancy & Chet, Thank you for the positive review. We are so glad that Monica was very helpful, friendly and informative. Thank you for your business and enjoy your new BMW!

September 03, 2013

BMW of Freehold kept all of their commitments throughout the process. This is the third BMW I have purchased at this dealership and I have found them to be straight-forward, open, and truthful. The overal More

by bdenlinger2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bell
Sep 04, 2013 -

BMW of Freehold responded

Thank you so much for this 5-star review. We appreciate you taking the time to inform us about your experience here at BMW of Freehold. We are delighted to hear that this is your 3rd BMW that you have purchased from us. Please don’t hesitate to contact us for any car needs! We look forward to seeing you in the future.

August 30, 2013

This is a truly exceptional team who not only went above & beyond in customer service but also gave an amazing deal without the usual charade that goes along with purchasing a vehicle. The pricing was sharp More

by KatieLJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Villamena & Rob Sullivan
Sep 03, 2013 -

BMW of Freehold responded

Thank you so much for the 5-star review. We are so glad that Jessica and the rest of our team here at BMW of Freehold made your car-buying experience quick and enjoyable. Thank you for your business and enjoy your new BMW!

August 24, 2013

The best experience I've had with the car dealer yet. The staff was friendly and bent over backwards to take care of my every need. I would definitely recommend anybody in the market for a BMW to go to f More

by Sethsaw2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich slafer
Aug 28, 2013 -

BMW of Freehold responded

Thank you for your positive feedback. We are so glad that our staff here at BMW of Freehold was friendly and helpful. Thank you for your business and we look forward to seeing you again!

August 24, 2013

Dori Dado and Michael Wang were a pleasure to work with in purchasing our new vehicle, a 2014 BMW X3. From our initial meeting, we could tell their friendly disposition was not just a facade, as they were More

by Ericaboulafia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Wang
Aug 28, 2013 -

BMW of Freehold responded

Thank you for the positive review! We are so glad that Dori and Michael were helpful and a pleasure to work with. Thank you for your business and enjoy your new BMW X3! We look forward to seeing you again soon.

August 20, 2013

Amazing sales manager and a gr8 work by Monica , such a gr8 place to buy a car from very straight forward sales people specially Monica and wonderful follow up service after sale More

by peter164
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Beierschmitt
Aug 20, 2013 -

BMW of Freehold responded

Thank you for the positive review! We are so glad that Monica was helpful and that you had a pleasant car-buying experience at BMW of Freehold. Thank you for your business and we look forward to seeing you again.

August 11, 2013

This was the best car buying experience we have had. David was awesome to deal with and we got a great deal with wonderful customer service. We have recommended him and this dealership to all of our fr More

by Laurel Millaci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jones
Aug 12, 2013 -

BMW of Freehold responded

Thank you for the review, Laurel. We are glad that David was able to make your shopping experience enjoyable. We appreciate you coming out of your way to shop with us and we look forward to seeing you again! Thank you for your business!

...
187
...