BMW of Freehold

This is my 2nd X5 and I'm very glad that I was referred to BMW of Freehold. Tim Taylor and Rich Deleso were great to deal with. They were very knowledgeable and accommodating and made sure that my repair to BMW of Freehold. Tim Taylor and Rich Deleso were great to deal with. They were very knowledgeable and accommodating and made sure that my repairs were done quickly. I live in Brooklyn, NY but travel to Freehold because it’s worth the trip. More

This is my second BMW 328xi, and my current one is a 2011. Over the past several years I have been using Freehold BMW for service. I have had several Service Advisors, and no one has compared to Rich De 2011. Over the past several years I have been using Freehold BMW for service. I have had several Service Advisors, and no one has compared to Rich De Leso. Mr. De Leso is professional, well mannered, experienced and has called be back faster than any other advisor that I dealt with. I will continue bringing my vehicle to Freehold BMW and have recommended several of my family and friends to Rich. Regards, Fred Grimaldi More

Just a new experience from the Kings BMW of Old for me. Bigger is sometimes better and this is one of those instances. Friendly, knowledgable and willing to make a deal. Looking forward to future dealings. Bigger is sometimes better and this is one of those instances. Friendly, knowledgable and willing to make a deal. Looking forward to future dealings. More

I would like to give great thanks to Allen Gin and the service team for a well done job once again they have taken care of my vehicle for the past year at BMW of Freehold. I have never been treated with service team for a well done job once again they have taken care of my vehicle for the past year at BMW of Freehold. I have never been treated with such respect and professionalism as I have with Allen, as part of BMW Team he is a will Representative of the team, very knowledgeable, understanding and willing to take the extra mile to get the job done to the Client satisfaction, once again THANK YOU ALLEN. Mike Elbatanony More

Freehold BWM provided fast and complete repair service for my 328xi. Brought it in with out an appointment and they quickly got it scheduled, repaired, and back to me. The facility was clean and the per for my 328xi. Brought it in with out an appointment and they quickly got it scheduled, repaired, and back to me. The facility was clean and the personnel were very helpful. They kept me informed thru the entire process. The proof was when I drove the car out, it ran and looked new again (with over 110K miles now). Big thanks to Rich D. for helping with the whole process, you have definitely gained a future customer! More

Tony and his team were helpful in getting my car serviced. They provided updates when necessary and were even able to get the car done in shortened time frame due to my own schedule conflicts. And serviced. They provided updates when necessary and were even able to get the car done in shortened time frame due to my own schedule conflicts. And one of the best things was the ability to get a loaner car for half a day, one of the newer cars on the lot in fact. All in all, a very good experience. Thank you. More

Hi Rich, I was very please with the service rendered Hi Rich, I was very please with the service rendered by BMW, especially when you took my car right away and had the issue fixed expeditiously. Yo Hi Rich, I was very please with the service rendered by BMW, especially when you took my car right away and had the issue fixed expeditiously. You were the best! I would recommend my neighbor to you next time because of your patience and understanding of what I was going through. I also look forward to doing more business with you all. My appreciation to you for all your hard work, you are an asset to your company (BMW). Sincerely, Mrs. Dukuly More

I would like to thank Rich for the supper service on my car,he informed me about everything and kept me informd.He really cares about his costomers. You don`t can get this kind of service anywhere else T car,he informed me about everything and kept me informd.He really cares about his costomers. You don`t can get this kind of service anywhere else Thank`s Rich Henry Rauch Happy costomer More

Dealing with Allen Gin is an absolute pleasure. He is a professional first and foremost, and he will go out of his way to accommodate the customer. I would recommend Allen Gin to any of my friends and fam professional first and foremost, and he will go out of his way to accommodate the customer. I would recommend Allen Gin to any of my friends and family. Allen is the ideal customer service representative - period. BMW of Freehold is fortunate to have him on their team! Keep up the great work!! Much appreciated!! Sincerely, Rob P. Staten Island, NY More

I called Allen Gin for a problem that I had with my vehicle and I did not have an appointment, and I was given a loaner car and the problem was taken care as promised. Allen always goes out of his way vehicle and I did not have an appointment, and I was given a loaner car and the problem was taken care as promised. Allen always goes out of his way to satisfy me and he goes above and beyond the call of duty. More