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BMW of Freehold
Freehold, NJ
2,011 Reviews
Welcome to BMW of Freehold
Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!"
Thanks for visiting DCHAuto.com.
Shau-wai Lam
Chairman
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,011 reviews
May 11, 2024
Great experience at BMW Freehold. Richard was absolutely wonderful to deal with. He has helped our family for years and been a pleasure. We couldn’t be happier and will certainly retu Richard was absolutely wonderful to deal with. He has helped our family for years and been a pleasure. We couldn’t be happier and will certainly return. More
by TQUELER
Verified Customer
May 11, 2024
Mark and Michael were great. Extremely helpful. Very pleasant experience. I highly recommend this dealership. Extremely helpful. Very pleasant experience. I highly recommend this dealership. More
by Cgmayhem
May 11, 2024
Paige is incredible! I would do business with her over and over and will send all my friends to her! I would do business with her over and over and will send all my friends to her! More
by MelissaG
May 11, 2024
Thank you All for involving me in as much as you did to help me help my family, I appreciated that Thanks again! help me help my family, I appreciated that Thanks again! More
by NASRHUB
May 11, 2024
Staff made my experience positive and memorable. I needed a new car and Mark came through for me. Thank you Mark 😇 I needed a new car and Mark came through for me. Thank you Mark 😇 More
by Terrence Lacewell
May 10, 2024
Orville and Danny, are knowledgeable, enthusiastic, eager to please and extremely accommodating. Theyour many years of automobile purchases a uniquely pleasant and enjoyable one !! Cheers to the Team. eager to please and extremely accommodating. Theyour many years of automobile purchases a uniquely pleasant and enjoyable one !! Cheers to the Team. We are excited in anticipation of driving our New 5 Series” Today!! More
by jerryasilver
May 09, 2024
Greg is an outstanding Assistant Service Manager. He is very caring and patient, and truly commiserates with your grief about something being wrong with the car. You can tell he loves what he does, He is very caring and patient, and truly commiserates with your grief about something being wrong with the car. You can tell he loves what he does, and wants the best for you. He is a very kind and thorough ASM, and sees things through to completion and satisfaction. Thank you, Greg!! More
by BonnieE
Employees Worked With
May 06, 2024
Danny has always exceeded my expectations during the process of purchasing a vehicle…. Superb Job!!!!! process of purchasing a vehicle…. Superb Job!!!!! More
by Nick Burney
Employees Worked With
May 05, 2024
Quick, easy, excellent service answered all questions diligently and in good time. Will be recommending to others in the near future. diligently and in good time. Will be recommending to others in the near future. More
by TYLER CORIGLIANO
May 05, 2024
We had a very nice experience choosing our car with Mat. He was very attentive to our needs and made sure we were aware of all details on the car. He managed to negotiate a price that was affordable for us. He was very attentive to our needs and made sure we were aware of all details on the car. He managed to negotiate a price that was affordable for us. He is very pleasant and knowledgeable 👍🏾👍🏾 More
by AIDA1
