BMW of Freehold

Annual Maintenance Service Reception and processing was smooth even though their computer system was down. Took little time to complete. Service report ws to be mailed once syst Reception and processing was smooth even though their computer system was down. Took little time to complete. Service report ws to be mailed once system was back on line. More

great buying experience. They were attentive to my needs and patient in car selection. Very satisfied with value of car for what I am paying in my lease. Sales person Kyle was They were attentive to my needs and patient in car selection. Very satisfied with value of car for what I am paying in my lease. Sales person Kyle was great. Danny was also a pleasure to work with as well as Rob in Finance. More

BMW experience My overall experience at Freehold BMW was what I expected. Nick Lichaa was pleasant and gave the impression he was working with you as the client and My overall experience at Freehold BMW was what I expected. Nick Lichaa was pleasant and gave the impression he was working with you as the client and not just another body. I would recommend him to anyone looking to purchase a BMW. More

Consistent Outstanding Sales & Service I had shopped BMW's at several dealerships and when I came upon BMW of Freehold and met Nick Lichaa it was immediately apparent that this was where I I had shopped BMW's at several dealerships and when I came upon BMW of Freehold and met Nick Lichaa it was immediately apparent that this was where I was going to purchase my vehicle. As a business professional I recognized Nicks tremendous knowledge of his product and as a result he was not only able to answer all my questions, he was also able to impart information that educated me beyond my own research which resulted in a more advantageous purchase for me. Nick went further to also see that I was introduced to all the services made available to me as a customer of BMW of Freehold all of which were at no additional cost. After owning my New 528I for several months I returned and purchased two more BMW's from Nick. in closing I will simply state that everything Nick explained and followed through with was spot on and my ongoing experience at BMW of Freehold has bee flawless. If you've had your own vision of the ultimate fantasy automobile dealership BMW of Freehold will exceed those expectations and if you are fortunate enough to have Nicholas Lichaa as your sales person the only thing you will need to do yourself is enter your signature on the purchase agreement. More

Nicholas Lichaa was great to work with not happy with the finance department, I was told that the car had less than 40, miles however when I drove the car back home it was over 40 thousand not happy with the finance department, I was told that the car had less than 40, miles however when I drove the car back home it was over 40 thousand mile, the battery for one of my key less needs to be replaced and there something wrong with the fog lights. who can I call to have these issues fixed. I was there for over 5 hours someone should have set the stage and explained to me that the process take a while More

Great Experience!! Best dealer experience. Everyone was top notch from start to finish. I test drove 3 separate vehicles before making my decision and nobody rushed me o Best dealer experience. Everyone was top notch from start to finish. I test drove 3 separate vehicles before making my decision and nobody rushed me or was pushy. It was wonderful. I would absolutely come back here. More

First class all the way. All involved really cared about customer & went all out to make sure my goals & interests were accommodated. John made a great impression on my wife a All involved really cared about customer & went all out to make sure my goals & interests were accommodated. John made a great impression on my wife and I More

Amazing customer service John was very professional from the start. When I came in we went for a test drive and he taught me the whole car. In minutes I knew how to work the w John was very professional from the start. When I came in we went for a test drive and he taught me the whole car. In minutes I knew how to work the whole car, and got a better understanding of the vehicle. I still have not made my desicion but BMW is still in the run against audi. Also John was understanding that I needed time and didn’t call me every second but stood in touch. I will defiantly making another stop into Bmw. More

My first bmw John galante is a great sales advisor. He was attentive and patient. We would highly recommend him. John is very professional. We will certainly go ba John galante is a great sales advisor. He was attentive and patient. We would highly recommend him. John is very professional. We will certainly go back for our next purchase! Mark took us on a test drive and educated us on car. He is extremely knowledgeable, professional and patient ! More

Great experience! John was a pleasure to work with. He was patient and made himself available to answer all of my questions. Will be back. Highly recommended! John was a pleasure to work with. He was patient and made himself available to answer all of my questions. Will be back. Highly recommended! More