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BMW of Freehold
Freehold, NJ
2,151 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,151 reviews
February 28, 2018
Very satisfied and pleased with the deal We were very pleased and happy with our experience. Nick did everything he could to help us make the deal work and stayed with in our budget. We are We were very pleased and happy with our experience. Nick did everything he could to help us make the deal work and stayed with in our budget. We are very pleased with the service and professionalism we received. Nick was extremely knowledgeable and helpful. More
by Esantos1570
Employees Worked With
Nowell Herman, Nicholas Sciarappa
February 27, 2018
Very Satisfied! Although the ride for me was a bit too far, I am glad I took the ride to Freehold BMW. I was able to find the right vehicle for my daughter and price Although the ride for me was a bit too far, I am glad I took the ride to Freehold BMW. I was able to find the right vehicle for my daughter and price was very reasonable. The customer service was friendly and John Galante was very helpful and informative. More
by Darren
Employees Worked With
John Galante
February 27, 2018
Great John was the best he was very helpful and took care me and my family every time I stop in to get Information about a car he help me out even when I di John was the best he was very helpful and took care me and my family every time I stop in to get Information about a car he help me out even when I didn’t walk out with the car More
by smooth22
Employees Worked With
John Galante
February 27, 2018
Very Happy! Overall I was pleased with the experience I had at this dealership. John Galante was the one who really made this deal happen, and I can't say enough Overall I was pleased with the experience I had at this dealership. John Galante was the one who really made this deal happen, and I can't say enough about how happy I was with his service. More
by Tom Jensen
Employees Worked With
John Galante
February 26, 2018
Very Happy! I recently purchased my First BMW and my experience was excellent. There was no pressure and didn’t feel rushed. John answered all my questions and I recently purchased my First BMW and my experience was excellent. There was no pressure and didn’t feel rushed. John answered all my questions and was pleasant and friendly to work with. I would definitely recommend John to all my friends. More
by Lisa A.
Employees Worked With
John Galante
February 13, 2018
The BEST customer cares!! I have been coming Freehold BMW for my car for about 4years. Everytime I go, they really take care a customer with their best. Even if you don’t purc I have been coming Freehold BMW for my car for about 4years. Everytime I go, they really take care a customer with their best. Even if you don’t purchase a car from their own dealer, they still take care a customer professionally. Especially Mr. Allen Gin, he takes care a customer as his own family. Thank you and I love to get service from them. If you are looking for the bmw car service? This is the place you go! More
by Han Gun
February 10, 2018
Amazing buying experience with Chris Fash Amazing experience purchasing my used Lexus with Chris Fash. He made the process run smoothly and was very knowledgeable. Work with Chris on your next Amazing experience purchasing my used Lexus with Chris Fash. He made the process run smoothly and was very knowledgeable. Work with Chris on your next purchase you will not be disappointed. More
by KelleyLEXUS
Employees Worked With
Chris Fash
February 07, 2018
Mark review I went to buy a used X6. Mark was my sales person. He was great help. Very honest. The car was exactly what I was expected. No price variance to the w I went to buy a used X6. Mark was my sales person. He was great help. Very honest. The car was exactly what I was expected. No price variance to the website price. I had a great excperiance. Also, Rusian from the finance department was great. More
by Mick
January 21, 2018
Professional and Courteous Mark was very helpful in helping me choose the car of my liking, without any pressure. He also helped me to better understand the features and the sa Mark was very helpful in helping me choose the car of my liking, without any pressure. He also helped me to better understand the features and the safety of a BMW. I would recommend the BMW of Freehold to my friends and family. More
by jamesr
Employees Worked With
Mark Ongsiako
January 21, 2018
always excellent For 12 years I have been a customer at Freehold BMW, I purchased the vehicle there and have been with them ever since .I have never had a problem in a For 12 years I have been a customer at Freehold BMW, I purchased the vehicle there and have been with them ever since .I have never had a problem in all this time. Allen Gin is a great advisor. More
by Beemer Man
Employees Worked With
Allen Gin
