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BMW of Freehold
Freehold, NJ
2,152 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,152 reviews
March 15, 2018
GREAT Service Justine has been my service advisor for years. Whenever I call her for service, she always gets me an appointment. She calls and communicates and give Justine has been my service advisor for years. Whenever I call her for service, she always gets me an appointment. She calls and communicates and gives me details. She is a true professional and represents Freehold BMW with high standards. More
by freddyg
Employees Worked With
March 14, 2018
Service Justine always takes the extra step to make sure I'm ( car ) Well taken care of . I usually wait for my car to be service, it's done on time . Justine always takes the extra step to make sure I'm ( car ) Well taken care of . I usually wait for my car to be service, it's done on time . More
by John Flood
Employees Worked With
March 13, 2018
Most comfortable car buying experience! Truly an exceptional experience! Both mine and my mothers leases were up and we both walked out with amazing deals. I don't have enough excellent thin Truly an exceptional experience! Both mine and my mothers leases were up and we both walked out with amazing deals. I don't have enough excellent things to say about BMW of Freehold and the unparralled service I receive time after time here. Every single person who helped us were professional, patient and knowledgeable. John, the used car manager, John the sales manager and John Galante our salesperson make a great team! They worked together to find my mother and I deals that met our every need. Our salesperon John really went out of his way to make sure everything was perfect for us. I ended up buying out my lease. The service department inspected my car and recommend work that needed to be done. The service department is always upfront and honest with me. I can honestly say I wouldn't trust anyone else servicing my car. They are top notch! Once our deals were finalized, we worked with both Nowell and Robert in finance. They were both extremely knowledgeable and helpful during the financing process. We will definitely be reccomending BMW of Freehold to all of our friends, family and neighbors! More
by LisaParisi
Employees Worked With
Other Employees :
Frank Ghusson, John Galante, Nowell Herman, Robert Sullivan
March 12, 2018
ling relationship Sales representative was excellent, went out of their way to give me a great deal, site and service are perfect with friendly people and atmosphere Sales representative was excellent, went out of their way to give me a great deal, site and service are perfect with friendly people and atmosphere More
by Fferrara
Employees Worked With
Frank Catania
March 09, 2018
excellent They greet us with smile and positive feeling and very friendly they very knowledgeable also all BMW team of freehold courteous I have recommend at 12 They greet us with smile and positive feeling and very friendly they very knowledgeable also all BMW team of freehold courteous I have recommend at 12 of my good friends because of excellent service keep it up More
by sumukh
Employees Worked With
Frank Ghusson, Allen Gin
March 09, 2018
Great Experience! Dealing with BMW of Freehold was a great experience. This is my 5th BMW and by far this has been the most seemless process out of all the dealers I ha Dealing with BMW of Freehold was a great experience. This is my 5th BMW and by far this has been the most seemless process out of all the dealers I have dealt with. Nick Lichaa was great to work with and would recommend him to any of my family/friends getting a BMW. Maria was also great, very friendly and responsive. More
by Jz0306
March 02, 2018
Least a BMW 430i X Dealing with the BMW team was fast and easy. I got the car that we agreed on with no haggling I would definitely recommend Freehold BMW to my family Dealing with the BMW team was fast and easy. I got the car that we agreed on with no haggling I would definitely recommend Freehold BMW to my family and friends. More
by Tim Washington
March 02, 2018
Great experience John was great to work with. Very knowledgable and helpful. I purchased a used 328i and he did his best to get me a good deal. Pricing was competitive John was great to work with. Very knowledgable and helpful. I purchased a used 328i and he did his best to get me a good deal. Pricing was competitive. Would recommend John to family and fiends. More
by DebD
Employees Worked With
John Galante, Nowell Herman
March 01, 2018
BMW of freehold I have not purchased a vehicle yet but i am a circle bmw customer who came across Nick Sciarappa and has gave me a completely different feeling about I have not purchased a vehicle yet but i am a circle bmw customer who came across Nick Sciarappa and has gave me a completely different feeling about purchasing a new car. No force into buying car, shows and explains all options about the model your looking for. Will defiantly be closing my deal with BMW of Freehold. More
by Brooklyn1410
Employees Worked With
Nicholas Sciarappa
March 01, 2018
Best car buying experience of my life. Walked in not really expecting to buy anything. Nicholas Lichaa was very kind and interviewed me about what I was looking for. Went for a test drive a Walked in not really expecting to buy anything. Nicholas Lichaa was very kind and interviewed me about what I was looking for. Went for a test drive and Nicholas answered all my questions about the X5. His honesty and experience helped me make the right decision. Very happy! Sincerely, Sal Qosja More
by Skenderbeg
