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BMW of Freehold

Freehold, NJ

4.9
2,152 Reviews
Welcome to BMW of Freehold Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people." INNOVATION: While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store. CUSTOMER SATISFACTION: Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S. EMPLOYEE SATISFACTION: Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement. INTEGRITY: Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect. TEAMWORK: All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run. When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!" Thanks for visiting our Lithia store.
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4225 US Hwy 9

Freehold, NJ

07728

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Showing 2,152 reviews

March 31, 2018

Great experience with N. Lichaa. Very smooth and pleasant experience. Very happy. Picked up a new 2018 X3 and very happy with vehicle as optioned and the whole proces More

by ts298
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruslan Gayetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Lichaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carissa Baratta, Jessica Villamena
Apr 04, 2018 -

BMW of Freehold responded

Thank you for the excellent review!

March 30, 2018

Great buying experience What a pleasure purchasing a car from BMW of Freehold. Everyone was friendly and helpful, especially my sales associate Orville Bynoe. We went in lo More

by patron54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Monteleone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray was great, took us for a test drive and explained all the features in detail., Orville Bynoe
Apr 02, 2018 -

BMW of Freehold responded

We are glad to hear Orville was such a big help to you! Our team is dedicated to helping our customers find the car that best suits their needs. It will be a pleasure to serve you again.

March 30, 2018

Orville Bynoe is superb! An easy process and straight! No doubt that you'll experience Orville's good nature and seamless handling of my new lease, not to mention the last lease I had as well! More

by DZ
Recommend Dealer
Yes
Employees Worked With
Orville Bynoe
Apr 02, 2018 -

BMW of Freehold responded

Thank you for your kind words about Orville! He'll be happy to know you had such a great experience with him. Enjoy your new car!

March 28, 2018

Exeptional Orville and Danny were great as always. And I speak from experience of buying 7 cars already.Great personalities and knowledge.All the best to you guy More

by IgotK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruslan Gayetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orville Bynoe
Mar 28, 2018 -

BMW of Freehold responded

We are thrilled to hear you enjoyed your last visit. Thank you for your great review! We strive for excellence in quality service. It will be a pleasure to serve you again next time!

March 28, 2018

First Class Dealer Danny Claro and staff run a first class dealership. In all my years of car buying I have never experienced anything quite like my BMW purchase. Orvill More

by Patty68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orville Bynoe, Robert Sullivan
Mar 28, 2018 -

BMW of Freehold responded

Thank you for your strong recommendation! We're proud to have given you a comfortable environment for buying a car. Danny, Orville and the rest of the team will be happy to know you enjoyed working with them. Enjoy your new car!

March 22, 2018

Great job Great buying experience. The process was seemless and without the needless back and forth. The car was delivered promptly and in great shape. Nick was More

by Ernie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Schaible, Robert Sullivan
Mar 26, 2018 -

BMW of Freehold responded

Ernie, thank you for the 5-star review! We are so happy that everything went smoothly during your car-buying experience. We appreciate your kind words and will be sure to tell Nick what a great job he did!

March 22, 2018

Great I was not sure which car I wanted. I liked the X3, X4 and X5. Mark Ongsiako was very patient with me. Let me test drive each of the cars. Took me bac More

by Vanessa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ongsiako
Mar 22, 2018 -

BMW of Freehold responded

Thank you for your review, Vanessa! We are thrilled that Mark helped you find the car that best fits your needs. Enjoy your new X4.

March 21, 2018

Amazing experience with Nick I would just like to start this off by saying that people are very quick to share when have a negative experience, but will not do the same when they More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 21, 2018 -

BMW of Freehold responded

Thank you for your stellar review. We are thrilled to hear that you had such a pleasant time with us. Nick is an excellent employee that we're proud to have on our team, and we'll let him know you had a great time working with him. We hope you and your family enjoy your new car.

March 20, 2018

Great experience. Nicholas Lichaa went above and beyond to get me a great deal. He is top notch and I had a great experience with him. I would recommend Nicholas to any More

by Cheezpuffs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Lichaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2018 -

BMW of Freehold responded

We couldn't be more happy to hear about your great experience with our dealership and working with Nicholas. He will certainly appreciate your kind words. It will be a pleasure to serve you again next time.

March 18, 2018

Bmw of freehold is great! Bought a preowned 2015 428i xDrive35d from BMW of Freehold today. From my internet inquiry which was responded to by Amy Nolan in a timely and profess More

by Jrfet2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cerillo, Nowell Herman, Amy Nolan
Mar 19, 2018 -

BMW of Freehold responded

We couldn't be more thrilled to hear about how pleasant your visit with us was. Our team is dedicated to helping our customers find the right car as efficiently and stress-free as possible. We'll let them know about the great work they did with you. It will be a pleasure to serve you again soon.

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