BMW of Freehold

Fuel Pump Issue Hello I just wanted to say I really appreciate Service Manager Laude , I was really upset about a issue with my car. When Laude took the time to ca Hello I just wanted to say I really appreciate Service Manager Laude , I was really upset about a issue with my car. When Laude took the time to call me back within a hour and listen to my issue ,he couldn't promise anything since the car was not at his shop,but he did show that he cared about my issue and showed empathy. Just good to see good people who want to do the right thing for people even when they don't have too . Thank you More

Great internet experience I would never have purchased the car had it not been for Amy Nolan. In my car search I submitted numerous internet leads regarding numerous cars. Am I would never have purchased the car had it not been for Amy Nolan. In my car search I submitted numerous internet leads regarding numerous cars. Amy called and emailed me right away ... she was the fastest ... and very helpful. Her call actually reminded me that I had, in fact, submitted a lead on that car. I explained what I wanted to accomplish and she then put me in touch with a great sales professional, Nick Lichaa ... who took over and finalized the deal with me. The whole experience was a 10 .... but frankly I probably would not have bought that car over the dozens I was looking at if it wasn't for Amy being so fast, responsive, friendly, and helpful. More

Nicholas Lichaa is the greatest asset to BMW. PLEASE READ Definetly recommend bmw of freehold for many reasons but there are 3 tops reasons, i will always go to this dealership regardless of how far i move fr Definetly recommend bmw of freehold for many reasons but there are 3 tops reasons, i will always go to this dealership regardless of how far i move from here. Top reason. Nicholas Lichaa, honestly the most professional, and helpful car salesman you will ever find, he doesnt just sell cars he actually builds relationships with customers. He is honestly a true asset to BMW an he definetly deserves a promotion to be a manager or any type of reward for his excellent customers service. 2nd reason is the General Manager Dori Dado he is trully an amazing manager and he is doing a great job of assisting customer to his best ability. Dori has helped me out numerous times and honestly knowing he is the Genaral Manager at this location i feel very comfortable and i can buy cars with confidence. 3rd reason is the Finance manager Michael Monteleone, very professional and very very helpful. He actually cares about the customers and take his time explaining the benefits of the warranties offered. Micheal explained to me how important the tire and rim insurance is and he was right. The night i bought my car i hit a pothole and cracked my rim and tire but i was lucky enough to be covered and to get it fixed because Michael offered me the insurance. I am truly grateful for these 3 bmw employees, Nicholas Lichaa, Dori Dado, Michael Monteleone. Thank you for everything guys. You guys are a huge asset to the entire BMW brand. More

Above and beyond. Personable, professional and attentive was Chris. A young man with great listening skills and of action. I walked in stressed with anxiety but thanks Personable, professional and attentive was Chris. A young man with great listening skills and of action. I walked in stressed with anxiety but thanks to Chris the end result was all smiles. He made a bad situation good and as such I am grateful and honored to remind BMW of what a great asset you have in him. More

Fantastic service Dori was a pleasure to work with. He referred us to Frank C. And Frank took us for a test ride and showed me all the functions of the car. They made t Dori was a pleasure to work with. He referred us to Frank C. And Frank took us for a test ride and showed me all the functions of the car. They made the entire process fun and enjoyable. I love my new car More

Excellent sales help by Nick Lichaa Nick worked with me before I came in to buy the car to make sure I was getting the deal I expected. We bought a 2018 X3 in February and came back Nick worked with me before I came in to buy the car to make sure I was getting the deal I expected. We bought a 2018 X3 in February and came back and bought a 2018 530i from Nick in April. More

A Trustworthy Dealership My experience at BMW of Freehold could not have been any better. This was mainly due to the efforts of my salesperson, Nick Lichaa. I came into the de My experience at BMW of Freehold could not have been any better. This was mainly due to the efforts of my salesperson, Nick Lichaa. I came into the dealership looking to lease a 5 Series. I did have one complicating factor. I still had 6 remaining payments on the vehicle I was currently leasing. In this case, the remaining payments are “rolled” into the new lease payments. With the help of incentives from BMW, Nick was able to give me a fantastic deal on the lease of a 5 Series. Nick also held true to his word that he would promptly send a check covering the remaining 6 payments on my previous vehicle. So all in all, I’m glad that everything promised me was honored, which made for an excellent experience. More

Good and thorough job My 2014 535 displayed check engine light, for no obvious reasons. The service engineer was through in his job to identify the leak and faulty sensor t My 2014 535 displayed check engine light, for no obvious reasons. The service engineer was through in his job to identify the leak and faulty sensor to fix it for good. Greatly appreciate the attention to detail. More

Service Excellent service as always. Dealership, both on sales and service always top notch. Have been back here many times to get new vehicles. A pleasure to Excellent service as always. Dealership, both on sales and service always top notch. Have been back here many times to get new vehicles. A pleasure to do business with. More

Great experience all around with Orville! Had a great experience with Orville! He was a fabulous with my entire lease process. Very professional and nice, I never felt pressured or rushed at a Had a great experience with Orville! He was a fabulous with my entire lease process. Very professional and nice, I never felt pressured or rushed at all. I cannot recommend Orville enough and the dealership as a whole. Extremely happy with my new 5 series and cannot wait to work with Orville again when my wife's lease is up on her current car! More