BMW of Freehold

Ultimate hassle-free buying experience (Richard Henriquez) First off, I'm a repeat customer at this dealership where I had earlier purchased cars back in 2009 and 2010. My Sales rep has since left the firm an First off, I'm a repeat customer at this dealership where I had earlier purchased cars back in 2009 and 2010. My Sales rep has since left the firm and I wanted to work with Richard Henriquez specifically. He was super busy on the day I went in, so we made an appt. Richard was fully prepared, prior to my appointment and he had created a complete folder with all the info needed way ahead of time. This helped save a ton of back & forth and time spent ! He did negotiate a very good deal for me. It was the easiest transaction ever that I have experienced @ a car dealership. On the day of the delivery, he personally helped clean out the car / transfer things and explain all the features etc. whereas another seasoned rep would have left it for someone else to do ! No task is ever small for Richard! He is the most polite and respectful being you will come across ( and I don't just say this often! ) So thank you Richard for the pleasant transaction and Wish you the best. More

Finally found my X5! I have been searching for an X5 on and off for the last 2-3 years. After getting serious over the last couple of months, I had a specific list of fea I have been searching for an X5 on and off for the last 2-3 years. After getting serious over the last couple of months, I had a specific list of features I was looking for in my SUV. After looking nationwide, I found what I was looking for at the BMW of Freehold. My client Advisor was Nick Lichaa and he made the whole process as smooth as possible. We ended up wrapping up the deal in about 20 mins. He was quick and efficient with the paperwork. He sent me a dozen pictures and shared information about the condition and history of the vehicle. He also greatly helped coordinate the transaction with my bank as well as my shipper. Next time I think about getting a BMW, I will be starting with BMW of Freehold and Nick first. More

Nick Lichaa is the best salesman Nick Lichaa has been our salesman and we wouldn't go to anyone else. His level of professionalism and integrity far surpasses any other salesman we ha Nick Lichaa has been our salesman and we wouldn't go to anyone else. His level of professionalism and integrity far surpasses any other salesman we have EVER dealt with in the past. This is our 5th BMW from Nick. Nick is our reason for staying with BMW as long as we have. Thank you Nick and Freehold BMW we look forward to many more years of doing business with you! More

Great Purchase Experience I had a top notch experience as a customer purchasing a certified pre-owned BMW X3 at BMW of Freehold working with Nicholas Lichaa. This was my second I had a top notch experience as a customer purchasing a certified pre-owned BMW X3 at BMW of Freehold working with Nicholas Lichaa. This was my second BMW that I have purchased, but first through BMW of Freehold. This was actually a better buying experience than the other BMW dealership that I used prior. Every part of the sales process was comfortable with no pressure. Nicholas was great as he was very approachable and offered great advice on various BMW models. The entire buying experience was very easy thanks in large part to Nicholas's relaxed nature and professionalism. I really appreciated the great customer service across the entire BMW sales team through the process, from the online sales rep I first spoke with, to the technology specialist walking me through the features of the car. Whenever I am looking to buy another BMW, I will certainly keep this dealer as my first choice. More

Very good experience with excellent service Sales very helpful, knowledgeable, professional service, all the stuff are very good . Excellent dealer! This is my second time leasing the vehicle, w Sales very helpful, knowledgeable, professional service, all the stuff are very good . Excellent dealer! This is my second time leasing the vehicle, we liked this dealership very much More

The best car buying experience we’ve ever had This was the most positive, friendly, non-pressured car buying situation we have ever been involved with. We feel we had a wonderful deal arranged for This was the most positive, friendly, non-pressured car buying situation we have ever been involved with. We feel we had a wonderful deal arranged for us and could not be happier with our salesman, Nick Lichaa, he went above and beyond our expectations. Nick truly listened to everything we were thinking about in cars and was always so positive and understanding. Bob Fleischman, as general manager, could not have been any more accompanying than he was for us. We didn’t plan on walking out with a gorgeous car, we were only “looking” and we couldn’t be happier to have had it all accomplished in one afternoon. We would tell anyone and everyone this is the dealership to go to when looking for a new car. More

Service of car TIRES Service at BMW BUT complaint is BOM of tires. If warranty on tires offered now since February of 2018. Obviously there is an issue! #ihaveissue! Service at BMW BUT complaint is BOM of tires. If warranty on tires offered now since February of 2018. Obviously there is an issue! #ihaveissue! More

Excellent Client Experience I don't normally leave reviews. But my experience with the exceptional staff at BMW Freehold is notable. I expressed interest in a pre-owned BMW, and I don't normally leave reviews. But my experience with the exceptional staff at BMW Freehold is notable. I expressed interest in a pre-owned BMW, and received a prompt response asking when it would be convenient to stop by - no pressure - thanks Amy Nolan. My sales associate Stephen Semo was the consumate professional. He answered all my questions, and has an encyclopedic knowledge of the brand. This was my first ever "zero" pressure buying experience. It helps that the brand tends to sell itself. My financing was very efficient and actually enjoyable thanks to Robert Sullivan. He also addressed all my questions, and made what is normally an exhausting process move smoothly. And finally before driving my new car home Stephen took the time to go over all controls options and settings. More

Excellent Experience This was my first experience with BMW. We came in looking for an X1, but open to a sedan - so I was kind of all over the place. Nick (Nicholas Licha This was my first experience with BMW. We came in looking for an X1, but open to a sedan - so I was kind of all over the place. Nick (Nicholas Lichaa) was awesome. He took his time with us, let me test drive, didn't push a sale...we didn't leave with a car that day, but two days later my husband came home with a gorgeous 328i. Thank you, Nick for making the experience so enjoyable!!! More

The Best Dealership I Have Ever Dealt With! I have always had an excellent experience with everyone at the BMW of Freehold, and my latest purchase last week was no exception. My sales advisor, M I have always had an excellent experience with everyone at the BMW of Freehold, and my latest purchase last week was no exception. My sales advisor, Mr. Mark Ongsiako was very caring and professional. He took the time to explain my options, double-check all the paperwork, review the features of the vehicle and set up my phone. He went above and beyond his responsibilities at every step to make sure that the purchasing process was transparent, smooth, timely and pleasant.The price was fair and the car was delivered even earlier than promised, in showroom condition and with the exact options that I had requested. Mr. Michael Monteleone at the financing department was well prepared and very nice. He helped me review and sign all the paperwork quickly and painlessly. I would highly recommend this dealership to family & friends without hesitation. More