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BMW of Freehold
Freehold, NJ
2,152 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,152 reviews
September 16, 2018
Great Service Advisor Justine Justin is extremely professional and knowledgeable. She also communicates with me about necessary repairs. She has been my service advisor for years a Justin is extremely professional and knowledgeable. She also communicates with me about necessary repairs. She has been my service advisor for years and I go out of my way just to deal with her. More
by freddyg
Employees Worked With
September 08, 2018
Service Taken in a timely manner and treated with friendly attitude. Tony is especially helpful when I drove in. Was kept informed by Alan, my service rep Taken in a timely manner and treated with friendly attitude. Tony is especially helpful when I drove in. Was kept informed by Alan, my service rep and the documentation of the service performed was immediately received via email. More
by Foremike
Employees Worked With
Allen Gin, Debbie Hanat
September 07, 2018
Laudi Arnaldi - Great Customer Service Laudi Aranldi at BMW of Freehold just called me and resolved all my issues. His customer service is Excellent and I'm looking forward to working with Laudi Aranldi at BMW of Freehold just called me and resolved all my issues. His customer service is Excellent and I'm looking forward to working with him and his team moving forward! . More
by Bmwowner
September 06, 2018
They make it easy This is my second car purchased with them. Both experiences were easy. Everyone is professional and friendly. Would highly recommend them. Nick S a This is my second car purchased with them. Both experiences were easy. Everyone is professional and friendly. Would highly recommend them. Nick S and Nick L we’re both great. More
by masmu
September 01, 2018
Fair and Balanced I have been leasing cars from this dealership for over 10 years. I have worked with Mark Ongsiako and Danny Claro during this time. I can't rave more I have been leasing cars from this dealership for over 10 years. I have worked with Mark Ongsiako and Danny Claro during this time. I can't rave more about them! They are accessible, friendly and always willing to work to make the deal happen. They break it down simply! I have been extremely happy with them and this dealership and recommend it highly. More
by K. Jain
Employees Worked With
Mark Ongsiako
August 31, 2018
BMW freehold is #1 Thank you to our salesperson Mr. Bynoe. So professional, courteous and patient. What a gentleman!! Also a big thanks to DCH auto group! This is our se Thank you to our salesperson Mr. Bynoe. So professional, courteous and patient. What a gentleman!! Also a big thanks to DCH auto group! This is our second bmw from Freehold. More
by Bmwfanatic123
Employees Worked With
Orville Bynoe
August 29, 2018
Very satisfied Anthony C. did an excellent job in showing us the car and in describing all the features. He was thorough and professional in every way. Anthony C. did an excellent job in showing us the car and in describing all the features. He was thorough and professional in every way. More
by BMW123
Employees Worked With
Anthony Cerillo, Robert Sullivan
August 13, 2018
Quick, easy, painless, and customer oriented I came in to get my 2011 328i xdrive serviced. It was quick and painless and most importantly; Tony Sciacca took the time to know what’s going on with I came in to get my 2011 328i xdrive serviced. It was quick and painless and most importantly; Tony Sciacca took the time to know what’s going on with my car and explain to me what I need done to my car and what I need to do in the future so I can start saving up. Great place and definitely will be back. P.S: I live right behind Princeton BMW but I drive about 45 mins to get to Freehold BMW because unlike Princeton, there is no games, up sell, and there is no xxxxxxxx that comes when you try to get your car serviced! More
by Abdul
Employees Worked With
August 10, 2018
Exceptional Experience Must Read Nick Lichaa Nick was very professional, honest and transparent. Made our buying experience a smooth transition. Great personality. Answered all concerns. Not push Nick was very professional, honest and transparent. Made our buying experience a smooth transition. Great personality. Answered all concerns. Not pushy at all. 1st Class. More
by Kmoore
July 29, 2018
Rating for client advisor Recently I bought 2015 BMW 650ixdrive grand coupe,the client advisor Chris Fash performance is very professional I never experienced like this sale pe Recently I bought 2015 BMW 650ixdrive grand coupe,the client advisor Chris Fash performance is very professional I never experienced like this sale person in dealership. He’s a true asset for DCH Auto group. I’ll recommend al my friends and family who interest in BMW. More
by Chubmw
Employees Worked With
Chris Fash
