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BMW of Freehold
Freehold, NJ
2,152 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,152 reviews
October 31, 2018
My experience I had a great experience at BMW. I worked with Chris and he was very helpful. He helped me and my husband decide what was best in our budget. I defini I had a great experience at BMW. I worked with Chris and he was very helpful. He helped me and my husband decide what was best in our budget. I definitely recommend coming here if you need a car and I highly recommend you asking for the salesman Chris. More
by AlexM
Employees Worked With
Chris Fash, John McBride
October 30, 2018
Very honest, professional and courteous at Freehold BMW! I have never had an uncomfortable experience or felt pressured in any way, Robert Gamble was very honest and professional! I would highly recommend I have never had an uncomfortable experience or felt pressured in any way, Robert Gamble was very honest and professional! I would highly recommend buying a car at BMW of Freehold! More
by jamesr
Employees Worked With
Robert Gamble
October 18, 2018
Great experience . Made sure that I fully understood what I needed and why and very helpful in the process always putting me first. Highly recommend. . Made sure that I fully understood what I needed and why and very helpful in the process always putting me first. Highly recommend. More
by lucydog1
October 17, 2018
Best experience at a dealership! Thank you for your excellent customer service! I really appreciated you taking your time to go over my new car with me! Best leasing experience! Thank you for your excellent customer service! I really appreciated you taking your time to go over my new car with me! Best leasing experience! More
by Nikkib3lla21
Employees Worked With
Stephen Semo
October 14, 2018
Service I brought service for my 650i Grand Coupe to Greg. He’s a true asset to DCH Group. I dealt with other auto groups like Penske and Ray Catena, but the I brought service for my 650i Grand Coupe to Greg. He’s a true asset to DCH Group. I dealt with other auto groups like Penske and Ray Catena, but the experience that I received from Greg is extraordinary. I’ll refer my family and friends to BMW of Freehold. More
by Chubmw
October 08, 2018
Good Car Dealership The Sale Representative is doing a good job showed us the car and helped to explain the option in the car. He takes good care of us. The Sale Representative is doing a good job showed us the car and helped to explain the option in the car. He takes good care of us. More
by BMW535
Employees Worked With
Michael Chang
October 06, 2018
Wonderful experience! SIMPLY THE BEST OF THE BEST! Gary was fun and motivated from the start! He offered a comfortable and safe environment with low pressure to buy. I wa SIMPLY THE BEST OF THE BEST! Gary was fun and motivated from the start! He offered a comfortable and safe environment with low pressure to buy. I was treated like a queen 👸🏻 from the second I walked through the door. BMW of freehold is where it’s at!! 👌🏼A+++ More
by Jtomkinson13
October 04, 2018
Quick service They get you in and out and have great management that will work with you. I had a issue with my car and frank was a great pleasure to deal with. They get you in and out and have great management that will work with you. I had a issue with my car and frank was a great pleasure to deal with. More
by gvosei
Employees Worked With
Frank Ghusson
October 02, 2018
Honesty and Integrity only from Freehold BMW Service Justine is my Service Advisor, I brought my sons car in for a ABS issue. She informed me that the Work done to my son's car from another Dealer was in Justine is my Service Advisor, I brought my sons car in for a ABS issue. She informed me that the Work done to my son's car from another Dealer was incorrect. They put the wrong Size rim on my sons car and did not check their work . WOW it caused a bunch of issues avoidable. Justine and her crew informed me of the issue and I now had to bring the car back to the original fixing dealer to make the repairs correct now. This is why I only trust Freehold BMW with all my repairs they are the best and most honesty group of people I ever dealt with. I used the other dealer because it was the closest after hitting a pothole on rt 18. Never again!!! More
by richjakubowski64
September 17, 2018
Outstanding dealership Simply said, the dealership is outstanding, service adviser is and has always been helpful. I also have to say that manager Danny Claro always makes m Simply said, the dealership is outstanding, service adviser is and has always been helpful. I also have to say that manager Danny Claro always makes me want to come back to this dealership. More
by buddyb
Employees Worked With
Danny Claro
