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BMW of Freehold
Freehold, NJ
2,152 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,152 reviews
November 03, 2018
A Rare Experience The entire experience at BMW of Freehold from shopping, to test driving, to purchasing was very pleasant, patience with no pressure. An outstanding BM The entire experience at BMW of Freehold from shopping, to test driving, to purchasing was very pleasant, patience with no pressure. An outstanding BMW dealership! More
by KAR3
Employees Worked With
Other Employees :
The receptionist and the cashier very nice and service oriented., Gary Mcnichol
November 02, 2018
Extremely pleased Was very pleased wit my purchase, the process was very smooth n not overbearing n long as I always experienced! The finance was extremely comfortable Was very pleased wit my purchase, the process was very smooth n not overbearing n long as I always experienced! The finance was extremely comfortable with Nick L!!!! N Justin was also very simple n easy to deal with as far as the service went...... More
by Raylovenj
November 01, 2018
Great experience First off, I highly recommend this dealership. The staff was very friendly and helpful in assisting me picking out my vehicle. Going in, I wasn't too First off, I highly recommend this dealership. The staff was very friendly and helpful in assisting me picking out my vehicle. Going in, I wasn't too confident I would come out purchasing anything, but they made the process so simple and easy, I couldn't refuse! More
by CarGuy
November 01, 2018
Nick Sciarappa was the difference-maker. . BMW makes a top-shelf product. We all know that. Its the people behind the company that makes it a good experience. Nick was a pleasure to work wit BMW makes a top-shelf product. We all know that. Its the people behind the company that makes it a good experience. Nick was a pleasure to work with and worked hard to keep my wife and I happy. He succeeded and we are both so grateful. More
by Joe1235
Employees Worked With
Allen Gin, Nicholas Sciarappa
November 01, 2018
Great service Chris was friendly and attentive to our wants and needs. John McBride runs an incredible dealership and should be commended for his knowledge and expe Chris was friendly and attentive to our wants and needs. John McBride runs an incredible dealership and should be commended for his knowledge and expertise. Nick in finance department was wonderful and so personable! More
by Juliey
October 31, 2018
Excellent experience at Freehold BMW I had an excellent experience at Freehold BMW and the service by Gary and Nick was impeccable! Loving my new 2019 530xi! Thank you Gary and Nick. Free I had an excellent experience at Freehold BMW and the service by Gary and Nick was impeccable! Loving my new 2019 530xi! Thank you Gary and Nick. Freehold BMW is definitely the way to go! More
by Rudster1
Employees Worked With
Gary Mcnichol
October 31, 2018
Nice Experience Got a good deal at Freehold. Gary and Nick were outstanding and made me feel comfortable during the entire process. Both are real pros with an eye tow Got a good deal at Freehold. Gary and Nick were outstanding and made me feel comfortable during the entire process. Both are real pros with an eye toward making the customer experience an enjoyable one. Can’t forget Amy either. She was the one who walked me thru and set the whole thing up. She’s a real sweetheart. If your purchasing or leasing ask for Gary and make sure you get Nick for the finance piece. Mike More
by Mickp
Employees Worked With
Orville Bynoe, Amy Nolan, Nick Schaible, Gary Mcnichol
October 31, 2018
Great service! Just recently bought a BMW from here and it was a great experience! It was my first time buying a car, and Gary made the experience smooth and stress Just recently bought a BMW from here and it was a great experience! It was my first time buying a car, and Gary made the experience smooth and stress free! I definitely recommend getting a car from BMW of Freehold! You won’t regret it! -Kiersten and Adam! More
by Sammie14
Employees Worked With
Gary Mcnichol
October 31, 2018
Happy with my new car I was very happy with Chris Fash, he was a gentlemen, knowledgeable, tried so hard to get me the price I wanted. My overall experience was good. I hav I was very happy with Chris Fash, he was a gentlemen, knowledgeable, tried so hard to get me the price I wanted. My overall experience was good. I have already told a few people about your dealership. Also that some BMW cars are not out of peoples reach. I like the car. More
by happy
Employees Worked With
Chris Fash
October 31, 2018
Chris Fash was Great I bought a 328. It is my First BMW. This is my dream car and I am so happy that I have it now. Chris was fantastic and helped me with everything in bu I bought a 328. It is my First BMW. This is my dream car and I am so happy that I have it now. Chris was fantastic and helped me with everything in buying the car. Thank you Chris and Bmw of Freehold. More
by Jesse
