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BMW of Freehold

Freehold, NJ

4.9
2,152 Reviews
Welcome to BMW of Freehold Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people." INNOVATION: While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store. CUSTOMER SATISFACTION: Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S. EMPLOYEE SATISFACTION: Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement. INTEGRITY: Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect. TEAMWORK: All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run. When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!" Thanks for visiting our Lithia store.
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4225 US Hwy 9

Freehold, NJ

07728

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Showing 2,152 reviews

November 09, 2018

Leasing my second BMW was easy and enjoyable!! Great service, personable salesman - the entire experience was GREAT! So happy that I came back to BMW of Freehold and that I was lucky enough to get More

by JustinaMarie31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Marchesani
Nov 09, 2018 -

BMW of Freehold responded

Thank you for the great feedback Justina! We are always happy to help great customers like you. I hope you visit again soon!

November 09, 2018

Seamless car buying experience When I made the decision to switch from Mercedes to BMW I was hoping it was the right decision. As a person who has never enjoyed the car buying expe More

by Cmarie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Marchesani
Nov 09, 2018 -

BMW of Freehold responded

This is great to hear, because it is exactly what we aim to do: make car-buying easy. We are so glad we could help you find what you wanted. Congrats on your new car!

November 09, 2018

Great experience Gary was very informative, personable & helped me find a 4 series that I love everyday I walk outside and get into. I was in a bad situation with my c More

by Joeh91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Lichaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Mcnichol
Nov 12, 2018 -

BMW of Freehold responded

We definitely appreciate Gary and Nick as much as you do. They are great and a huge part of the reason we can do what we do! Congratulations on your new car and come back soon!

November 09, 2018

All around amazing experience. After buying over a dozen BMW and Mercedes over the years in NY and having just move to NJ, this was my first new vehicle here. I can’t even begin to More

by GeeTeeColtsNeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dori Dado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Lichaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Gries, Nicholas Sciarappa
Nov 09, 2018 -

BMW of Freehold responded

We are so thrilled we could help! We can't wait to keep building this relationship!

November 08, 2018

Good Competitive Dealer Great dealership willing to step up and beat other deals and make you happy about your purchase. The staff is courteous and friendly and aren't pushy More

by i3guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Gries
Nov 09, 2018 -

BMW of Freehold responded

Thank you so much for the review and the compliments!

November 08, 2018

One of the best car buying experiences I worked with Nick M., and he was wonderful!!! Answered all of my questions, Was kind, courteous and honest, and never made me feel pressured or rush More

by Lainie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Lichaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Marchesani
Nov 09, 2018 -

BMW of Freehold responded

We will tell Nick how fantastic he was during your visit. We will be waiting to see you again!

November 06, 2018

Very professional, copetitive pricing The experience at BMW of Freehold was great. I liked the car from the very first view. Gary and Ross have helped me with my purchase at every step - f More

by Sphinx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruslan Gayetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Mcnichol
Nov 07, 2018 -

BMW of Freehold responded

I am very pleased to read this. Thank you for sharing your experience and giving these awesome compliments of Gary and Ross. We are definitely glad to have them with us. We are also glad we could help you find what you were looking for. Enjoy your new car and come back soon!

November 06, 2018

Love This Dealership Chris and John were great. This was our 5th BMW with this dealership and would never think of doing business with anyone else. Cant say enough about t More

by SteveY62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Fash, John McBride
Nov 06, 2018 -

BMW of Freehold responded

Thank you for your loyalty to Steve! We sincerely appreciate the opportunity to continually re-earn your business with our dedicated staff. We are also glad to know that you enjoyed our smooth buying process! Congratulations on your new BMW and looking forward to the next time!

November 03, 2018

Great experience at this dealership I had great experience working with Gary, He was quick and prompt and I was out of dealership with a car of my choice in a short period of time. More

by Adeel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Mcnichol
Nov 06, 2018 -

BMW of Freehold responded

It is great to hear that you were pleased with the timeliness of sales department as well as our helpful staff members! We thank you for this amazing review.

November 03, 2018

Best experience! From the time I walked in the door, Gary was great, treated us very well and got us out quickly. Mike was very good and so was the rest of the staff w More

by Ehughes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Monteleone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carissa Baratta, Amy Nolan, Gary Mcnichol
Nov 06, 2018 -

BMW of Freehold responded

It is great to hear that your were treated well by our friendly staff at BMW of Freehold! Personable staff like Gary and Mike are what makes our customers feel appreciated and valued at our dealership. We hope to see you again!

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