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BMW of Freehold
Freehold, NJ
2,152 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,152 reviews
November 15, 2018
Loyalty; for good reason My husband and I have purchased multiple vehicles from BMW of Freehold. Each time we were treated like family and were able to secure a great deal; we My husband and I have purchased multiple vehicles from BMW of Freehold. Each time we were treated like family and were able to secure a great deal; we will continue doing business with them in the future. More
by Lisa F.
November 15, 2018
Great establishment My husband and myself were looking for the right car we went to other dealerships including Chevrolet Cadillac etc and othe BMW dealerships I heard ab My husband and myself were looking for the right car we went to other dealerships including Chevrolet Cadillac etc and othe BMW dealerships I heard about the pleasant admosphere at the freehold location and I knew that was the place I wanted to get my new BMW X2 The friendliness and knowledge and how fast we left with our new car within hours that has never happened ever we were extremely impressed More
by Linda
Employees Worked With
Other Employees :
Frank Ghusson, Nick Marchesani, Erika Casalaspro
November 14, 2018
Outstanding! Professionalism. Sales experience was second to none! Outstanding - knowledgeable, efficient and passionate. Engaged management team available to answer any question Sales experience was second to none! Outstanding - knowledgeable, efficient and passionate. Engaged management team available to answer any questions. Follow-up was outstanding. High attention to detail. Highly recommend- More
by Altyla7995
November 13, 2018
Great sales experience! Have bought 5 vehicles at this dealership. This time out salesman Nicholas Marchesani went above and beyond in providing a professional, personal, k Have bought 5 vehicles at this dealership. This time out salesman Nicholas Marchesani went above and beyond in providing a professional, personal, knowledgable, respectful and dependable sales experience. The dealership appreciated and works with returning customers More
by Bmwx4
Employees Worked With
Nick Marchesani
November 13, 2018
5 Stars Excellent Dealership, Awesome experience buying a used car from here. Gary M. & Nicholas L. were extremely helpful & very friendly. Highly recommend t Excellent Dealership, Awesome experience buying a used car from here. Gary M. & Nicholas L. were extremely helpful & very friendly. Highly recommend this dealership to anyone in the market for a new BMW or any used cars on their lot! More
by SteveE1523
Employees Worked With
Nicholas Lichaa , Gary Mcnichol
November 13, 2018
Review Gary was my salesman and was a joy to work with.. would recommend him and dealership to friends. He was extremely professional and friendly. Thanks ag Gary was my salesman and was a joy to work with.. would recommend him and dealership to friends. He was extremely professional and friendly. Thanks again. More
by Bpr
Employees Worked With
Gary Mcnichol
November 13, 2018
Painless The salesperson Nick was very professional. He got me into my car with record speed and what felt like minimal haggling. I would absolutely recommend The salesperson Nick was very professional. He got me into my car with record speed and what felt like minimal haggling. I would absolutely recommend him as we as this dealership. More
by Peteunderwood
November 12, 2018
Happy Birthday Terrific experience buying a used car. Gary Mcnichol was the best, patient, caring, and informative. He knew i was buying the vehicle for my son s b Terrific experience buying a used car. Gary Mcnichol was the best, patient, caring, and informative. He knew i was buying the vehicle for my son s birthday, and he made the experience very special. I will definitely I'll nicely return to this dealership. Nick made the purchasing paperwork simple, and answered every question I had. I left feeling him feeling great about the purchase. Thank you, I will.be back! More
by todd320
November 10, 2018
Great experience The people are friendly, helpful, and really seem to care about your best interests in what you are looking for. I would highly recommend to anyone th The people are friendly, helpful, and really seem to care about your best interests in what you are looking for. I would highly recommend to anyone that is in the market for a new car, specifically a BMW! I will definitely be back! More
by Mike1987
November 10, 2018
Excellent BMW Dealership The dealership is excellent as my family as my used them in the past and highly recommended. This was my first BMW purchase but I have owned a variety The dealership is excellent as my family as my used them in the past and highly recommended. This was my first BMW purchase but I have owned a variety of luxury cars over the years. Nickolas Marchesani, our client advisor was simply unbelievable. His professionalism, courtesy, and attention to detail was greatly appreciated by my wife and myself. This is the direct old fashioned, transparent business that builds relationships. John Krokovic the Sales Manager stepped in during pricing and we worked on a deal that left everyone happy. He was also a pleasure to deal with. We live about 45 minutes away but the drive is insignificant when factoring in the level of service this dealer gives compared to our local dealerships. Well done! More
by Mgabra
