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BMW of Freehold

Freehold, NJ

4.9
2,152 Reviews
Welcome to BMW of Freehold Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people." INNOVATION: While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store. CUSTOMER SATISFACTION: Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S. EMPLOYEE SATISFACTION: Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement. INTEGRITY: Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect. TEAMWORK: All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run. When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!" Thanks for visiting our Lithia store.
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4225 US Hwy 9

Freehold, NJ

07728

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Showing 2,152 reviews

November 26, 2018

Great experience The deal went smoothly, not much back and forth, the client advisor was great, didn’t waste time, I went to the dealership not knowing that my brand n More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Gries
Nov 27, 2018 -

BMW of Freehold responded

Thank you for this excellent review, George. We could not be happier than to hear about your positive experience, and we truly appreciate your recommendation!

November 26, 2018

So appreciative and will be a customer for life You guys will never believe this story. I got a beautiful SUV this weekend for me and opal.  Not only did John Bell the person we use to get our cars More

by Opal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dori Dado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Bell
Nov 26, 2018 -

BMW of Freehold responded

Thank you so much for the great review! We are happy to hear you had a positive experience at our dealership. We strive for quality service, and dedicated employees like John make it happen. We hope to see you again soon.

November 25, 2018

Great experience This is our second lease in 3 years. Anthony went above and beyond- locating a specific vehicle, paperwork quick and easy. He is a professional and po More

by lori63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Monteleone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Cerillo Sr, Erika Casalaspro
Nov 26, 2018 -

BMW of Freehold responded

Thank you for your loyalty to BMW of Freehold! We sincerely appreciate the opportunity to continually re-earn your business with our dedicated staff. We are also glad to know that you enjoyed our smooth buying process. Congratulations on your new purchase and looking forward to the next time!

November 24, 2018

The kind of service you hope for!!!! Nick (along with his management and financing departments) made our first BMW leasing experience an absolute pleasure. It’s been a longtime dream for More

by dannybell30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruslan Gayetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McBride, Nick Marchesani
Nov 26, 2018 -

BMW of Freehold responded

We are pleased to hear that we provided such a smooth sales process for your car purchase! We appreciate you taking the time to share your positive experience with Nick.

November 21, 2018

Great buying experience. Cordial buying environment My wife and I recently leased a 2019 530xi at BMW of Freehold. We worked with Nicolas M. - Client Advisor, and Nicholas L. - Finance Manager. They More

by philb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Lichaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Claro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Marchesani
Nov 21, 2018 -

BMW of Freehold responded

We are pleased to hear that we have been your smoothest transaction when dealing with car purchases. We appreciate you taking the time to tell us about your positive experience! Enjoy your new 2019 530 xi and we look forward to taking care of any future needs that may arise!

November 21, 2018

Simple as 123 Kyle was a very fair salesmen. He made the buying process extremely easy. I was in and out in the same day! 5 Star service. I plan on recommending More

by VinnyBMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Monteleone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Gries
Nov 26, 2018 -

BMW of Freehold responded

We are grateful for this wonderful review and your kind words about Kyle! It was our pleasure to provide you with top-notch service and appreciate your recommendation!

November 20, 2018

Five Star Experience Michael Monteleone and Nick Schaible are fantastic to work with. Our experience at BMW of Freehold could not have been better!! We appreciate all of t More

by MelissaK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Monteleone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Schaible
Nov 21, 2018 -

BMW of Freehold responded

Melissa, thank you for the stellar review! We are happy to hear that Michael and Nick gave you a 5-star experience when you came to see us. Thank you for coming by and we hope to see you again!

November 20, 2018

Great Nick L in finance and nick shiable were amazing i would recommend them to everyone.... they really did a great job with helping me and my family More

by Mikeybo123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Lichaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Schaible
Nov 21, 2018 -

BMW of Freehold responded

Thank you for the positive review and kind words about our staff! We are always thrilled to know that a guest has left BMW of Freehold satisfied.

November 16, 2018

Awesome Have leased/purchased 4 BMW's from Danny. Best car buying experience ever. A bit of a ride for us to get there, however I would not go anywhere else More

by Doreenh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Claro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Sciarappa
Nov 16, 2018 -

BMW of Freehold responded

Thank you for your loyalty, Doreen! We sincerely appreciate the opportunity to continually re-earn your business with our dedicated staff. We are also glad to know that you enjoyed our smooth buying process! We look forward to the working with you again!

November 15, 2018

Extremely smooth and easy process. I worked with Nick and he helped me find a car with my desired options. Not only was he informative, but always easy to get a hold of should I had any More

by robg316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Sciarappa, Fernando Lema-Hasing
Nov 16, 2018 -

BMW of Freehold responded

We are pleased to hear that we were able to provide you a smooth and hassle-free car buying experience. We appreciate you taking the time to tell us about your positive experience! Enjoy your new vehicle and we look forward to taking care of any future needs that may arise!

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