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BMW of Freehold
Freehold, NJ
2,152 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,152 reviews
December 01, 2018
Buying experience Monica was my salesperson and she made this the best car buying experience I have ever had. She was Very knowledgeable and it was a smooth experience. Monica was my salesperson and she made this the best car buying experience I have ever had. She was Very knowledgeable and it was a smooth experience. Highly recommended More
by Miked
Employees Worked With
Monica Beierschmitt
December 01, 2018
Fabulous Experience Nick Schaible and Michael Monteleone are amazing! They made our experience at BMW of Freehold top notch! We absolutely love our new car!! A million Nick Schaible and Michael Monteleone are amazing! They made our experience at BMW of Freehold top notch! We absolutely love our new car!! A million thanks for all of the attention and time you put into making our experience so wonderful! More
by MelissaK
November 30, 2018
Monica and Dori are wonderful Monica is fantastic- we always know we are in good hands with her. We will continue to be loyal customers for years to come and will continue to refer Monica is fantastic- we always know we are in good hands with her. We will continue to be loyal customers for years to come and will continue to refer customers to Dori and Monica More
by Jshap5
November 30, 2018
Easy and Wonderful expierence I just recently purchased a X3 and couldn’t be happier with purchase and experience, especially with being a new customer to BMW. Maria, thank you for I just recently purchased a X3 and couldn’t be happier with purchase and experience, especially with being a new customer to BMW. Maria, thank you for everything and of course to my salesman, Kyle Gries for taking the time to make everything run smoothly and being so attentive. He was so personable, and could answer any question I asked. Even after, he took the time to make sure I was happy with my purschase, and I know if I still had any questions, he would still answer. Thank you for all that you did, and I would always refer him to anyone I talk to! More
by Annelise523
November 30, 2018
Amazing Monica was so helpful to us in selecting our new car. She was able to answer any and all questions I could think of and she was even able to answer so Monica was so helpful to us in selecting our new car. She was able to answer any and all questions I could think of and she was even able to answer some questions we didn’t even think of. The whole experience was just wonderful and we are so glad that Monica helped us through our journey. More
by Carguy1373
Employees Worked With
Monica Beierschmitt
November 30, 2018
Excellent customer service! Thank you Monica for making my first BMW purchase as painless as possible and exceeding my expectations, as well as providing excellent customer servi Thank you Monica for making my first BMW purchase as painless as possible and exceeding my expectations, as well as providing excellent customer service! When I first walked in I thought for sure I was wasting my time but Monica was able to accommodate my needs at an incredible price. I am now a proud owner of a gorgeous BMW and I don't think I will ever purchase a non- BMW vehicle again. I look forward to working with Monica and the Freehold BMW staff again in the future! More
by MountainMew
Employees Worked With
Monica Beierschmitt
November 30, 2018
Great service Very good service and friendly staff. Good customer service. Will come back for future purchases. Will recommend this dealership for bmw purchases t Very good service and friendly staff. Good customer service. Will come back for future purchases. Will recommend this dealership for bmw purchases to friends and family. More
by Pam
Employees Worked With
Chris Fash
November 30, 2018
Excekle t John McBride and Nick Schaible have made a usually annoying process of buying a car into something magical and great. They are magicians and helped me John McBride and Nick Schaible have made a usually annoying process of buying a car into something magical and great. They are magicians and helped me get into the perfect car at the payment I needed. I think they are the best salesmen and manager BMW will ever have and their work should be recognized on the national level. More
by Jmoo412
Employees Worked With
Nick Schaible, John McBride
November 30, 2018
Excellent Costumer service and attetion provided was excellent. Happy with purchase offer of my new BMW 430i xdrive 2019. Thank you for your service. X x Costumer service and attetion provided was excellent. Happy with purchase offer of my new BMW 430i xdrive 2019. Thank you for your service. X x More
by carlos 06
Employees Worked With
Kyle Gries
November 29, 2018
Comfortable Experience This is the sixth time I have purchased I have purchased six new vehicles in my life. Two camaro 's, two Lincoln's, and two BMW's. However... Thi This is the sixth time I have purchased I have purchased six new vehicles in my life. Two camaro 's, two Lincoln's, and two BMW's. However... This is the best delivery by my salesperson that I have had. Gary took the time to go over all the details and little things when I picked up my vehicle. Gary also called the next day to see how everything was going. More
by laurag
