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BMW of Freehold
Freehold, NJ
2,152 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,152 reviews
December 03, 2018
Great overall experience I was greeted as soon as I entered the door and was immediately helped. I’m a returning customer and have been for a long time. Freehold BMW is a clas I was greeted as soon as I entered the door and was immediately helped. I’m a returning customer and have been for a long time. Freehold BMW is a classy dealership and definitely top notch! More
by Ejake912!
Employees Worked With
Nick Schaible
December 03, 2018
The dealership was Efficient and a pleasure to deal with I walked into the dealership after buying seven BMW previously.. I told Chris Fash the options I wanted In my 320 BMW and the colors I preferred..He I walked into the dealership after buying seven BMW previously.. I told Chris Fash the options I wanted In my 320 BMW and the colors I preferred..He did not have it at the dealership but Located it at another dealership with in 24 hours.We negotiated the price in 15 minutes and I picked up the car a week later. I packed up the car and was out of the dealership within the hour. This made buying process very streamlined and efficient. My time is very important to me, and they respect others. More
by Marvin1
Employees Worked With
Chris Fash
December 03, 2018
Monica at BMW of Freehold Monica at BMW of freehold is fantastic. We love our car and can’t wait to come back. It was a friendly experience and we got a great deal Monica at BMW of freehold is fantastic. We love our car and can’t wait to come back. It was a friendly experience and we got a great deal More
by Beemer4u
Employees Worked With
Monica Beierschmitt
December 03, 2018
Bought a pre-owner vehicle Bmw of Freehold was very professional and efficient in handling my deal. Thank you Chris Fash for a smooth transaction. I’m very happy with my new car Bmw of Freehold was very professional and efficient in handling my deal. Thank you Chris Fash for a smooth transaction. I’m very happy with my new car and the service I experienced when buying this car. I would highly recommend Chris and the rest of the BMW staff to my friends and family. More
by Jacob
Employees Worked With
Chris Fash
December 03, 2018
Awesome experience Nicholas was absolutely phenomenal as my sales associate. He was extremely professional,polite, knowledgeable about the vehicles, honest. I can't say Nicholas was absolutely phenomenal as my sales associate. He was extremely professional,polite, knowledgeable about the vehicles, honest. I can't say enough about how well I was treated and how comfortable I felt. I did not feel pressured into buying anything at any time. I never felt like I was in a cat dealership for the first time in my life. He always treated me with respect and was straight forward with me. He is a credit to your dealership. Russell was just as good and worked hard to get me a good finance rate and made it easy to purchase my vehicle.. More
by Joseph3569
December 01, 2018
Great Kyle is a great salesman at BMW! He is always willing to go above and beyond to help out. He truly cares about his customers and never sugar coats any Kyle is a great salesman at BMW! He is always willing to go above and beyond to help out. He truly cares about his customers and never sugar coats anything, which is very important when buying a new luxury vehicle. I gladly send all my family and friends to Kyle! Danny & Kyle working together truly makes a great team. More
by hayli.wolkowitz
December 01, 2018
BMW Freehold I have been to the dealership a few times . Chris and Russell worked very hard to help me find a cat that fit my budget I have been to the dealership a few times . Chris and Russell worked very hard to help me find a cat that fit my budget More
by Deb
Employees Worked With
Orville Bynoe, Chris Fash
December 01, 2018
Great experience I had a wonderful experience picking out my new car. Nick was very helpful and a pleasure to work with. I would recommend him to anyone who is in the I had a wonderful experience picking out my new car. Nick was very helpful and a pleasure to work with. I would recommend him to anyone who is in the market for a new BMW. More
by Mary120
Employees Worked With
Nick Schaible
December 01, 2018
Thank you Gary! Gary was an excellent client advisor! From the moment I walked into the showroom he greeted me with a smile and was ready to meet my needs. You could Gary was an excellent client advisor! From the moment I walked into the showroom he greeted me with a smile and was ready to meet my needs. You could tell Gary was about making the customer happy throughout the whole car buying process. I would recommend him to everyone because of his thorough work ethic and caring nature towards consumers! More
by AllAboutCars
Employees Worked With
Gary Mcnichol
December 01, 2018
F***ing awesome Monica was the best car salesman I ever have talked to. She can literally sell sunglasses to a blind man. She needs a raise asap! Monica was the best car salesman I ever have talked to. She can literally sell sunglasses to a blind man. She needs a raise asap! More
by Cdapuzzo27
Employees Worked With
Monica Beierschmitt
