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BMW of Freehold
Freehold, NJ
2,152 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,152 reviews
December 15, 2018
Great experience! Nick made the buying process fast and simple. He was extremely knowledgeable about the vehicles we test drove and provided a no-nonsense approach. W Nick made the buying process fast and simple. He was extremely knowledgeable about the vehicles we test drove and provided a no-nonsense approach. We would definitely shop with him and DCH again! More
by Rusty2834
December 14, 2018
Quick and helpful! Kyle was willing to allow me to share my “wish list” items which we then were able to narrow down together. I didn’t want to spend too much time as I Kyle was willing to allow me to share my “wish list” items which we then were able to narrow down together. I didn’t want to spend too much time as I knew what I wanted, but it was very helpful to have him there to narrow down our search. Finished everything up very quickly and I feel we got a great deal. Thanks to everyone! More
by tpokraka
Employees Worked With
Kyle Gries
December 13, 2018
They did the right thing for us. Had an issue with a new 2018 X5 but after much discussion they decided to give me a new 2019 X5. It was very much appreciated. Had an issue with a new 2018 X5 but after much discussion they decided to give me a new 2019 X5. It was very much appreciated. More
by fastcars
December 12, 2018
Great Experience Kyle and the team provided excellent service throughout the journey from selection to final paperwork. The 320i was in flawless condition for its year Kyle and the team provided excellent service throughout the journey from selection to final paperwork. The 320i was in flawless condition for its year and the value unsurpassed compared to similar vehicles in BMWUSA.com’s inventory. I would definitely recommend! More
by Dan C
Employees Worked With
Kyle Gries
December 11, 2018
Awesome! I Purchased my second Bmw from BMW of freehold and it was yet another amazing experience! My salesman Nicky M is A great guy to work with he really li I Purchased my second Bmw from BMW of freehold and it was yet another amazing experience! My salesman Nicky M is A great guy to work with he really listens to what you want in the car and tries to help you out as much as possible. he is awesome And I highly recommend him when you need to purchase a car. The staff at BMW of freehold are an amazing group of people. They make you feel right at home. Thanks Nick for everything this year !! More
by Cris14311
Employees Worked With
Nick Marchesani
December 11, 2018
Excellent salesman We had a wonderful experience at Freehold BMW on Monday Gary Mcnichol was wonderful to deal with made the process a pleasure he was very helpful and k We had a wonderful experience at Freehold BMW on Monday Gary Mcnichol was wonderful to deal with made the process a pleasure he was very helpful and knowledgeable More
by RobB
Employees Worked With
Gary Mcnichol
December 08, 2018
PERFECT! Gary is THE MAN!! I'd give him 7 stars if I could.... Getting a new car is never easy, but I first came in looking to test drive the totally wrong car Gary is THE MAN!! I'd give him 7 stars if I could.... Getting a new car is never easy, but I first came in looking to test drive the totally wrong car for me, and Gary knew right away that I wouldn't be happy with it.. Eventually, I left with my dream car at a great rate. A pleasure to work with this team all the way through! Gary and Russ are PROS and I love the car! More
by daveg1307
December 06, 2018
New lease Had plenty of vehicles available, easy to do business with. Doing final financial documents could have done more timely. Everyone was very professiona Had plenty of vehicles available, easy to do business with. Doing final financial documents could have done more timely. Everyone was very professional and friendly. More
by vince123
Employees Worked With
Gary Mcnichol
December 05, 2018
Buyer Outstanding service, people are nice and friendly, no push for sale, honest and upfront. Very helpful and also I am very happy with the deal that I ge Outstanding service, people are nice and friendly, no push for sale, honest and upfront. Very helpful and also I am very happy with the deal that I get. More
by Jett99030
Employees Worked With
Michael Chang, Amy Nolan, Nicholas Sciarappa, Antonios Delfinopoulos
December 04, 2018
Great experience, knowledgeable staff, and an amazing price Went in knowing what I wanted, purchased 2017 Honda Accord, salesman Chris was patient, and thorough, visited three dozen dealerships before making p Went in knowing what I wanted, purchased 2017 Honda Accord, salesman Chris was patient, and thorough, visited three dozen dealerships before making purchase at the BMW Of Freehold on rt9. *I got the car at near the trade-in value which is pretty incredible, I’ll be looking at this dealership first in my future car purchases, recommend anyone to come here first, even if you’re not looking for a BMW. **also the finance manager is easy to talk to and explained everything in complete detail, great people here, from the first email to the last step, they were with you the whole way More
by Alekceu16
