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BMW of Freehold

Freehold, NJ

4.9
2,153 Reviews
Welcome to BMW of Freehold Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people." INNOVATION: While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store. CUSTOMER SATISFACTION: Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S. EMPLOYEE SATISFACTION: Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement. INTEGRITY: Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect. TEAMWORK: All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run. When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!" Thanks for visiting our Lithia store.
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4225 US Hwy 9

Freehold, NJ

07728

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Showing 2,153 reviews

January 26, 2019

1st time at this dealership, purchase X3 2016 The salesperson Mark Vicens was very knowledgeable about the car purchased X3. Experience was great and easy dealing. I would highly recommend the dea More

by Jay19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Vicens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2019 -

BMW of Freehold responded

Thank you for leaving this great review with us, Jay! We are pleased to hear that you had a smooth experience purchasing your car, and that Mark was informative! We hope you enjoy your new vehicle and we hope that you return to us with any future needs.

January 23, 2019

Great service Friendly and helpful. They were very patient with all the work that has to be done. Will be back to work with them in the future! More

by Bayb3egrl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Monteleone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Semo
Jan 23, 2019 -

BMW of Freehold responded

Thank you for this positive review! We are glad Stephen and Michael were able to service your vehicle and meet your needs. We hope to see you again!

January 19, 2019

Great Customer service I just would like to take the time to say thank you to the wonderful staff at BMW of Freehold, and a special thanks to Nick! You are a blessing at wha More

by T_Cros24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Lichaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2019 -

BMW of Freehold responded

Thanks for leaving us a five-star review! We will make sure to pass along the compliments to Nick. Enjoy your new purchase and let us know if any other needs arise!

January 19, 2019

In and Out with a fair price Our experience at BMW of Freehold is definitely one we would recommend to others. We drove out there from Philly, and Nick Marchesani was able to get More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Marchesani
Jan 21, 2019 -

BMW of Freehold responded

Thanks for sharing your wonderful time at DCH BMW of Freehold with us! We're glad you had a quick and positive buying experience. Enjoy your new purchase and we hope to see you again soon!

January 19, 2019

2019 X5 Purchase I recently purchased a 2019 X5 with Monica Leventhal. Monica makes the whole experience relaxing yet still exciting. She isn’t pressuring and the car More

by Paul.Lepore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Sciacca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Claro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Beierschmitt
Jan 21, 2019 -

BMW of Freehold responded

Paul, we love hearing reviews like yours! Thanks for the kind words about our team, we work hard to create a low-pressure buying experience. Thank you for your business, and enjoy your new BMW X5!

January 18, 2019

BMW Car Purchase I usually don't write reviews. However, after the great experience I had with my car purchase I felt that I needed to write this review to let others More

by Ayman_K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Vicens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2019 -

BMW of Freehold responded

Ayman, thank you for leaving us such an excellent review! We're glad we could provide you with the perfect car! We hope to see you again in the future.

January 16, 2019

Class Act The salesman, Richard, the manager, Danny and the finance manager, Michael made my experience very enjoyable. The level of professionalism, friendlin More

by Susan18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Monteleone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Claro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2019 -

BMW of Freehold responded

Thank you for taking the time to write your review, Susan! We are glad that our dedicated staff were able to make your sales visit enjoyable. We will pass along your kind words about Richard, Danny, and Michael to them. We hope to see you back in the future!

January 15, 2019

Highly satisfied with overall experience I can’t say enough about our experience from the moment I walked in the door to the minute the keys were in our hands. Amy was prompt in her response More

by Krissyp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justine Ammiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Lichaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Nolan, Nick Marchesani
Jan 18, 2019 -

BMW of Freehold responded

Thank you for this awesome review Krissy! We are thrilled to hear that you had such a great experience with the help of Amy and Nick. Providing excellent customer service is so important to us, so we love hearing that our sales team is personable and attentive. Enjoy the new car!

January 11, 2019

Nick is great!!! Nick was very genuine and informative!! He laid out all possible options, provided amazing support and really helped make my decision in which bmw wou More

by Toby12313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Marchesani
Jan 15, 2019 -

BMW of Freehold responded

Thank you for the kind words about Nick, Toby! We are so happy to hear that you had such a good experience working with him! We hope to see you back soon.

January 11, 2019

Going beyond the sale So much to cover but it’s all comes down to the personal service Chris Fash provided us. He was not just trying to sell us a car, he made every effor More

by neilq67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dori Dado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fash
Jan 15, 2019 -

BMW of Freehold responded

We love getting reviews like these! We are thrilled to hear that Chris provided you with such great customer service, as that is something we pride ourselves on at BMW of Freehold. We hope to see you back soon!

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