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BMW of Freehold
Freehold, NJ
2,153 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,153 reviews
January 31, 2019
Nick sciarappa Just bought X4 from Nick sciarappa , He knew his products very well and was extremely patient with me during the process. The dealership is very cl Just bought X4 from Nick sciarappa , He knew his products very well and was extremely patient with me during the process. The dealership is very clean. Best car buying experience !! Thank you nick sciarappa!! More
by Barberdave
Employees Worked With
Nicholas Sciarappa
January 31, 2019
Easy and helpful experience. Although my purpose for visit wasn't sales associated Stephen was still willing to help and was extremely helpful. My vehicle needed coolant and he ma Although my purpose for visit wasn't sales associated Stephen was still willing to help and was extremely helpful. My vehicle needed coolant and he made sure I was able to get it from parts as well as add it to my vehicle. More
by hull3346
Employees Worked With
Stephen Semo
January 31, 2019
2019 X5 I special orders a 2019 X5 in November with Marks help. It was a great experience from beginning to end. I picked my dream car up today and I just wan I special orders a 2019 X5 in November with Marks help. It was a great experience from beginning to end. I picked my dream car up today and I just wanted to thank him and the whole team. I highly recommend BMW of Freehold More
by X5
January 31, 2019
End of lease shopping We use freehold BMW because of the superior service they provide. The sales staff works with us to find the best fit vehicle for our life style and bu We use freehold BMW because of the superior service they provide. The sales staff works with us to find the best fit vehicle for our life style and budget. We have been going to this dealership for years exactly for the reasons mentioned above. I would highly recommend this dealership to anyone who asks. More
by Sysgmx
January 30, 2019
Excellent, excellent And excellent I have leased 1 and purchase 3 Cars from Richard. He is a great advisor as he knows what I need and would always find a perfect car that make me go ba I have leased 1 and purchase 3 Cars from Richard. He is a great advisor as he knows what I need and would always find a perfect car that make me go bankrupt. Richard is my only go to advisor whenever I need a new car. And Ruskin is great, he didn’t push me to get any extended warranty like the other dealerships. More
by Mandy
January 30, 2019
Buying a new car I would highly recommend this dealership to anyone looking for a BMW! All of the staff are professional, courteous and highly efficient! We bought a B I would highly recommend this dealership to anyone looking for a BMW! All of the staff are professional, courteous and highly efficient! We bought a BMW from out of state without actually seeing the car and they made it a dream! Chris who worked with us was amazing and made the whole process enjoyable and easy! We will definitely buy from this dealership again! More
by Tinkeroo
Employees Worked With
Chris Fash
January 30, 2019
Excellent First Car Purchase Experience I recently purchased my first car with the help of Mark and it couldn't have been any simpler of a process. Mark efficiently guided me through my firs I recently purchased my first car with the help of Mark and it couldn't have been any simpler of a process. Mark efficiently guided me through my first car purchase and was able to answer all my questions. Mark was a true professional and I am extremely satisfied by the service he provided. I would highly recommend Mark and BMW of Freehold to anyone looking to purchase a vehicle. More
by Alex
Employees Worked With
January 29, 2019
My First After 2 attempts at getting a look at a car i was interested in, Nick called me and we spoke of my interests. Nick was very courteous and made me fee After 2 attempts at getting a look at a car i was interested in, Nick called me and we spoke of my interests. Nick was very courteous and made me feel comfortable from the beginning. After a few hours of frustration, mostly on my part, we came to an agreement. Nick and John, I am looking forward to becoming a valued customer with this dealership and want to thank you for helping me through my first BMW. Hopefully not the last. More
by Mr. Wolf
Employees Worked With
Nicholas Sciarappa, John McBride
January 29, 2019
Great Experience and made it very easy!!!! This is my 3rd lease through this dealership and I have nothing but good things to say about the whole experience again. My sales person always makes This is my 3rd lease through this dealership and I have nothing but good things to say about the whole experience again. My sales person always makes it very easy and she has all the knowledge of the vehicle. She took good care of us and like always we were done quickly. I would highly recommend her. I was treated very professionally and have to say the whole process was very easy. My finance was done by Mr. Nicholas who is just amazing and was very well organized. We were done in less than 10mins in the finance and very easy dealing. This was by far my best experience till date. Best dealership and they do not waste your time. Highly Recommended!!!!! More
by Abhi
January 28, 2019
Great Experience From A (Amy) To C (Chris) When purchasing my Pre Owned 2014 X5 Amy was very attentive and picked up all my calls immediately. Chris Fash the Client Advisor then explained ever When purchasing my Pre Owned 2014 X5 Amy was very attentive and picked up all my calls immediately. Chris Fash the Client Advisor then explained everything clearly and accurately. Great Team Work Delivering Customer Happiness! More
by Coachtjcox
