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BMW of Freehold
Freehold, NJ
2,154 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,154 reviews
February 28, 2019
Great experience ! Stephen and Dori are the best ! So accommodating love my bmw ! BMW of freehold is the only place I go to for a new car ! Stephen and Dori are the best ! So accommodating love my bmw ! BMW of freehold is the only place I go to for a new car ! More
by kpp1220
February 27, 2019
Very helpful and trustworthy I had recently leased a 2018 BMW 320i xdrive. My sales person, Chris, had helped me find exactly what I wanted and was happy to do so. They all treat I had recently leased a 2018 BMW 320i xdrive. My sales person, Chris, had helped me find exactly what I wanted and was happy to do so. They all treat you kindly and don't try to rush you out the door. I recommend this dealership to anyone looking to get a BMW! More
by Cassiebodnar
Employees Worked With
Chris Fash
February 26, 2019
Quick and easy Awesome, quick, friendly place to buy a car. Helped break down the process and all the purchase options really well. Made buying an enjoyable process. Awesome, quick, friendly place to buy a car. Helped break down the process and all the purchase options really well. Made buying an enjoyable process. More
by Cargal111
Employees Worked With
Chris Fash
February 23, 2019
Too many sales people! 1st you get the on line assistant, than you get a phone rep than you get someone in sales....Maybe if just one person handled the inquiry start to fin 1st you get the on line assistant, than you get a phone rep than you get someone in sales....Maybe if just one person handled the inquiry start to finish you could actually get some answers that are accurate... More
by scottv1
February 23, 2019
Excellent and friendly Great experience with genuinely nice folks. Hassle free negotiation. No pressure to purchase which is really great and refreshening in this industry. Great experience with genuinely nice folks. Hassle free negotiation. No pressure to purchase which is really great and refreshening in this industry. I like to take my time to decide on a purchase of this size and value the respectful treatment. More
by Mberm
February 22, 2019
Excellent Service! Allen Gin in service department was fantastic! He worked with me on getting a good price on my BMW repair! Thank you for your help! Allen Gin in service department was fantastic! He worked with me on getting a good price on my BMW repair! Thank you for your help! More
by Philnj
Employees Worked With
Allen Gin
February 20, 2019
beyond a car sale Great guys to work with for your next car. Fully supportive not just for the sale of the car (the easy part) but also after sales service (the most im Great guys to work with for your next car. Fully supportive not just for the sale of the car (the easy part) but also after sales service (the most important). Highly recommended. More
by Manos
Employees Worked With
Other Employees :
Nicholas Sciarappa, Fernando Lema-Hasing, Antonios Delfinopoulos
February 18, 2019
Outstanding!! Overall excellent experience. Very Professional and friendly. Explained all the features on the car before I drove away. Thanks so much for a great Overall excellent experience. Very Professional and friendly. Explained all the features on the car before I drove away. Thanks so much for a great experience. More
by Maryliz
February 15, 2019
Outstanding work!!!Allen Gin and the service team I want to start off that Allen and the service team has not let me down. They were able to find and fix my issues with the X1 where another service ce I want to start off that Allen and the service team has not let me down. They were able to find and fix my issues with the X1 where another service center was not able too. They were able to get the issue fixed within a day while the other BMW service center had my car for 3 days and was not able to address the issue. So thank you again Allen for the speedy repair and keeping me updated with the progress of the work. More
by Raymond
Employees Worked With
Allen Gin
February 11, 2019
My first BMW Overall excellent experience. Very Professional and friendly staff. Nick went the extra steps to ensure the purchase go smoothly and I guess people ar Overall excellent experience. Very Professional and friendly staff. Nick went the extra steps to ensure the purchase go smoothly and I guess people are what make a good dealership. More
by Terrylynn
Employees Worked With
Nick Marchesani, William Lauer
