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BMW of Freehold
Freehold, NJ
2,154 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,155 reviews
March 21, 2019
Exceptional service Mark was excellent! He paid close attention and listened to what I said I wanted and took it seriously. Mark exuded exceptional customer service and w Mark was excellent! He paid close attention and listened to what I said I wanted and took it seriously. Mark exuded exceptional customer service and went above and beyond in meeting my needs and what I was looking for! More
by Shanea29
Employees Worked With
March 13, 2019
Happy BMW Dealer Experience Buying a car comes right under going to the dentist of my things to avoid if possible. The bickering over price, the back & forth salesman to the mana Buying a car comes right under going to the dentist of my things to avoid if possible. The bickering over price, the back & forth salesman to the manager game, the pressure to purchase extras that you don’t want, etc. I find it very stressful and a waste of my time. BMW of Freehold was none of the above. I’ve bought many cars in my driving life. This was a stress free, pleasant, experience. More
by BMWCHUCK
March 10, 2019
First BMW Mark is a great guy and great dealer. Straight shooter and very honest. I would recommend him to anyone looking to purchase a car. I bought my first B Mark is a great guy and great dealer. Straight shooter and very honest. I would recommend him to anyone looking to purchase a car. I bought my first BMW from him and it was a great experience. Highly recommended! More
by VinnyBK
Employees Worked With
March 08, 2019
Above all in customer experience. Recently purchase my new vehicle with the sales team and can say they are the best in the business. The sales manager and team are the best and treat Recently purchase my new vehicle with the sales team and can say they are the best in the business. The sales manager and team are the best and treat their customers first class. Make you next purchase at this dealership. You won’t regret it. Jerry John McBride Billy Lauer Monica Beierschmitt More
by Jerrybmwfan13
Employees Worked With
Monica Beierschmitt, John McBride, William Lauer
March 06, 2019
8 Cars from BMW of Freehold I have leased 8 cars from Maria and her internet team at BMW of Freehold, and have referred several friends. They make it very simple. Would highly I have leased 8 cars from Maria and her internet team at BMW of Freehold, and have referred several friends. They make it very simple. Would highly recommend Maria Shouldice. More
by RichardG
Employees Worked With
March 04, 2019
Great car buying experience Traded in my M235i for an X5. Great car buying experience from begining to end. My sales guy Mark took care of everything in a professional and timely Traded in my M235i for an X5. Great car buying experience from begining to end. My sales guy Mark took care of everything in a professional and timely manner. I highly recommend asking for Mark when purchasing a vehicle from here. I re-visited the dealership for service a week later and the GM overheard my conversation with the front desk and took it upon himself to make sure everything was satisfactory. When I told him that we love the new car and enjoyed the experience his expression was of true joy and looked proud of his employees. Highly recommend this dealership. I wish all BMW dealerships were as enjoyable as this one is. More
by Mosstradamus1
March 03, 2019
Great Cars Sold by Good People Just bought a pre-owned X5 here. Fantastic car, great value, and really nice experience delivered by nice people- who are always professional and frie Just bought a pre-owned X5 here. Fantastic car, great value, and really nice experience delivered by nice people- who are always professional and friendly. Nick is thoughtful very thorough, and was motivated to get me the best rate. Mark is an extremely pleasant guy, Rey professional, never pushy and took the time to answer all of my questions. I definitely rate this team as the best at what they do. More
by BMWX5e40phile
March 01, 2019
Vechicle consideration Stephen Semo has Excellent customer service skills. When I came in he was very knowledgeable and worked with me to help me find the best car for me. I Stephen Semo has Excellent customer service skills. When I came in he was very knowledgeable and worked with me to help me find the best car for me. If you are looking to buy a car I recommend talking to Stephen he will work with you the whole way and make sure you are happy. More
by Jromo
Employees Worked With
Stephen Semo
March 01, 2019
Bmw Freehold sales Great customer service in a timely fashion. All round a great experience. Also he was very knowledgeable about the cars i will go back again! Great customer service in a timely fashion. All round a great experience. Also he was very knowledgeable about the cars i will go back again! More
by Jen24
Employees Worked With
Stephen Semo
February 28, 2019
My first BMW I was very impressed with the professional service I received from my BMW sales person. nicolas marchesani at bmw of freehold was very attentive and h I was very impressed with the professional service I received from my BMW sales person. nicolas marchesani at bmw of freehold was very attentive and helped me during the entire process. I will definitely continue to buy BMW cars and always ask for nicolas marchesani. More
by Comptennis
Employees Worked With
Nick Marchesani
