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BMW of Freehold

Freehold, NJ

4.9
2,155 Reviews
Welcome to BMW of Freehold Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people." INNOVATION: While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store. CUSTOMER SATISFACTION: Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S. EMPLOYEE SATISFACTION: Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement. INTEGRITY: Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect. TEAMWORK: All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run. When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!" Thanks for visiting our Lithia store.
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4225 US Hwy 9

Freehold, NJ

07728

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Showing 2,155 reviews

April 15, 2019

Awesome. I will definitely return to Freehold BMW The sales professional, Nick Sciarappa was courtesy, very knowledgeable, and professional. I gave Nick the details of what I would prefer in the X3. More

by Oliver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Claro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Sciarappa
Apr 16, 2019 -

BMW of Freehold responded

Fantastic, Oliver! Thank you for the wonderful review! We will make sure to pass the compliments along to Nick. We hope to see you again soon!

April 15, 2019

Best price, Best Service! I've been dealing with Maria for many years and she always beats the competition hands down! She always goes above and beyond to take care of her clie More

by G-dog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Lichaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Shouldice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McBride
Apr 16, 2019 -

BMW of Freehold responded

We love reading reviews like yours! Thank you for taking the time to leave us with positive feedback! Our team works hard to provide exceptional customer service, and we're glad that you noticed! Thank you for your business!

April 08, 2019

Excellent experience Excellent all-around experience. Would recommend without reservation. Excellent salesman and sales manager. Best all-around BMW dealership in tri St More

by 540640
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruslan Gayetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Itkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Claro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Sciarappa
Apr 09, 2019 -

BMW of Freehold responded

Thank you for leaving us a fantastic review! We appreciate the kind words about our team and the dealership! Thanks for recommending DCH BMW of Freehold!

April 07, 2019

Excellent! BMW of Freehold is an absolutely excellent dealership to deal with, every experience has been very good. My family has purchased three vehicles from t More

by tylerbmw230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dori Dado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Marchesani
Apr 08, 2019 -

BMW of Freehold responded

Thank you for your loyalty to our dealership, and for writing this superb review! We are ecstatic to hear that every time you come to our facility you have an excellent experience. Our staff members are dedicated to providing clients with optimal service and a pleasant visit that results in the client leaving satisfied; so, we are happy to hear that Nick met this mark and got you another car that you enjoy! Congrats on your new vehicle, and we look forward to working with you again!

April 01, 2019

My second BMW This was my second BMW that I purchased from Chris in 3 years. He made it easy when I told him what I wanted next. I can not be more happier with the More

by breehaynes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Fash
Apr 01, 2019 -

BMW of Freehold responded

Thank you for this wonderful review and for your loyalty to our facility! We are pleased to hear that Chris was super helpful during your second time buying from us, and congratulations on your new car!

March 31, 2019

A+++++ We got refered to Nick Sciarappa through family and we were super impressed and happy with his professionalism. From beginning to end we were treated More

by Mullyoxox
Recommend Dealer
Yes
Employees Worked With
Nicholas Sciarappa
Apr 01, 2019 -

BMW of Freehold responded

We appreciate this kind review and nice words about Nick! We are enthusiastic to hear that your family was impressed by Nick's professionalism and overall service, and that you had the best experience possible at our facility. Congratulations on the new car, and we are happy to work with you again soon.

March 31, 2019

Easy experience with bmw freehold Went in for a delivery refresh on my new bmw and everyone there was intelligent and new everything to make me feel comfortable with my new gorgeous bm More

by Sarina d
Recommend Dealer
Yes
Employees Worked With
Carissa Baratta, Nicholas Sciarappa, Erika Casalaspro
Apr 01, 2019 -

BMW of Freehold responded

Thank you for this great review of your sales experience! We are pleased that you love your new car, and that our staff was able to help you feel comfortable with the vehicle! Congrats!

March 30, 2019

Great experience From start to finish everything was professionally handled and cant be any happier with my new 750! Will be sending my friends over as well! More

by Jgrande
Recommend Dealer
Yes
Employees Worked With
Nicholas Sciarappa
Apr 01, 2019 -

BMW of Freehold responded

Thank you for writing this positive review! We love to hear that you could not be happier with your new car and your experience at our facility! We appreciate your recommendation to relatives, and congrats on the new vehicle.

March 30, 2019

super happy from test driving my new vehicle, doing paperwork, going over features of my new car, and the finance team everything from start to finish was smooth More

by Dibaris
Recommend Dealer
Yes
Employees Worked With
Nicholas Sciarappa
Apr 01, 2019 -

BMW of Freehold responded

Thank you for this awesome review! Our sales team strives to make the car buying process as smooth, efficient, and enjoyable as possible for clients, and we are glad this was the case during the entirety of your visit! Thank you for your kind recommendation of us, and we hope that you enjoy your new car.

March 30, 2019

The best car experience we’ve ever had yesterday we had the best experience we’ve ever had, Chris Fash was great to work with, he was informative and made our visit actually enjoyable! More

by Kathy McGovern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruslan Gayetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fash
Apr 01, 2019 -

BMW of Freehold responded

Thank you for writing this awesome review, and for telling us that we provided the best car buying experience that you have ever had! We will make sure to thank Chris for providing informative and enjoyable service during your visit, and we hope that you enjoy your new car!

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