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BMW of Freehold

Freehold, NJ

4.9
2,155 Reviews
Welcome to BMW of Freehold Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people." INNOVATION: While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store. CUSTOMER SATISFACTION: Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S. EMPLOYEE SATISFACTION: Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement. INTEGRITY: Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect. TEAMWORK: All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run. When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!" Thanks for visiting our Lithia store.
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4225 US Hwy 9

Freehold, NJ

07728

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Showing 2,155 reviews

May 28, 2019

Nick’s the best We were in the market for a new BMW X5 and Nick was very helpful throughout the whole process. He communicated with us over the phone and was fully tr More

by kpatel0826
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Marchesani
May 29, 2019 -

BMW of Freehold responded

We're so glad we could help you find the car you were looking for! We do our best to meet all of our customers' needs during every visit. So, congratulations on your new X5! We look forward to seeing you in the future!

May 26, 2019

Very professional service! Haggle free dealership with very respectable staff that are helpful and honest about all car details. Very different experience from many of the unpro More

by IrieNkosi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruslan Gayetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Schaible
May 28, 2019 -

BMW of Freehold responded

Thank you for this wonderful review! Please stop by again any time!

May 16, 2019

Excellent customer service and great sales associates I received 5star treatment from the time I opened the door. Nick Marchesani is honest and accountable on all levels. I bought 2 cars in 6 months thro More

by Dh3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Marchesani
May 22, 2019 -

BMW of Freehold responded

Thanks for the five-star review! We're always happy to provide our customers with a top-notch experience! We appreciate your business, and hope you enjoy both of your new cars!

May 15, 2019

Thank you Thanks Mark for your undivided attention in this purchased. You really treated me very kindly and also making me feel welcomed. I appreciate your prof More

by Dsagesse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Vicens
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2019 -

BMW of Freehold responded

Thank you for the five-star review and the shout out to Mark! We're proud to provide every customer with kind and professional service! Thank you for your business!

May 09, 2019

Quick & easy. Purchased a used Mercedes from Freehold BMW and it was the quickest easiest used car I ever bought. Mark, my salesman was very pmeasant and no pressur More

by johnp274
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Krokovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Vicens
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2019 -

BMW of Freehold responded

Thank you for the 5-star review!

May 04, 2019

How buying/leasing a car should be! One of the more stressful things in life is buying or leasing a car. Thanks to modern technology, doing your due diligence and homework online in the More

by matta76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Shouldice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Villamena
May 09, 2019 -

BMW of Freehold responded

Wow! Thank you for the wonderful review! Not only are we so thankful for you review, but we are thankful for the wonderful loyalty you have shown us for the past 9 years. We look forward to seeing you again.

May 03, 2019

The right place to buy a car If you are looking for the place to buy a car, BMW of Freehold is the place to go whether you are planning to buy a new or used vehicle! Maybe we w More

by GeneR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Schaible
May 09, 2019 -

BMW of Freehold responded

Thank you for the wonderful review! We are so happy that Nick was able to give you a wonderful experience.

May 02, 2019

Wrong advertisement Dealer send letter promising pull ahead program on my current car. In reality was tying to roll remaining payments into new lease which is not advert More

by cstas
Recommend Dealer
No
Employees Worked With
Dori Dado
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2019 -

BMW of Freehold responded

Thank you for taking the time to provide our dealership with this feedback. I apologize for the confusion you experienced with our advertisements. We want every customer to receive honest, transparent service, and I regret that we were unable to provide that for you. I would appreciate the chance to speak with you personally about your experience. Please contact me at 732-462-0042 at your earliest convenience. I hope to hear from you soon. Thank you, Dori Dado, General Sales Manager

May 01, 2019

My Experience w/ Nicolas Marchesani My wife and I had a great experience with Nick. He was attentative, thorough, and very informative. Since we were looking for a model that wasn't read More

by Vinandmichelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Marchesani
May 01, 2019 -

BMW of Freehold responded

Vin and Michelle, thank you for the wonderful review. We really appreciate the recommendation of Nick, and we appreciate the second visit to test drive the model you really wanted. Enjoy your new car!

May 01, 2019

Personal and professional What a wonderful experience! I highly recommend Nicky because he was able to put my mind at ease knowing that he was protecting my money and keeping m More

by Cmontesano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Marchesani
May 01, 2019 -

BMW of Freehold responded

Thank you for the review! We are delighted to hear about your experience and we are glad to have met your needs. We hope to meet your needs in the future!

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