Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Freehold
Freehold, NJ
2,155 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,155 reviews
July 17, 2019
Dealership was good Facilitated the purchasing of a used Volvo XC60 without any bumps. Mike was great at walking through the purchasing process and allowed us to go home Facilitated the purchasing of a used Volvo XC60 without any bumps. Mike was great at walking through the purchasing process and allowed us to go home with the vehicle that day. More
by carguybuyerdddd
Employees Worked With
Mike Youssef
July 13, 2019
Highly recommend. Ask for Mark It was a very easy process and Mark my salesman was great and very helpful. I would highly recommend this dealership. Thanks Freehold BMW for your hel It was a very easy process and Mark my salesman was great and very helpful. I would highly recommend this dealership. Thanks Freehold BMW for your help More
by matt.pelliccia@hotmail.com
Employees Worked With
July 06, 2019
A terrific experience! It was an absolute pleasure dealing with Mike Youssef and BMW of Freehold. Mike was amazing and instrumental in working with my wife and me in select It was an absolute pleasure dealing with Mike Youssef and BMW of Freehold. Mike was amazing and instrumental in working with my wife and me in selecting a our new 540i xDrive. He quickly understood what we were looking for and zeroed right in on the car we drove home that day! More
by Gsorbo
Employees Worked With
Mike Youssef
July 04, 2019
Great Buying Experience All of the people at BMW of Freehold provided great customer service. I would highly recommend to everyone. Just leased my third consecutive BMW ther All of the people at BMW of Freehold provided great customer service. I would highly recommend to everyone. Just leased my third consecutive BMW there, More
by mcard722
Employees Worked With
Other Employees :
John Bell
July 03, 2019
Great experience with Mike Yousseff to get our new car. This is my 3rd lease at this dealership. Been there again to get the new X5 and wasn't disappointed by the experience. Mike Yousseff took good care of This is my 3rd lease at this dealership. Been there again to get the new X5 and wasn't disappointed by the experience. Mike Yousseff took good care of us from showing us the car, test driving it, and walking us through the different lease or buying scenarios. We made an informed decision and the application process was surprisingly short and effortless. We were at the dealership about an hour only and dropped the old car and rolled away in the new one. Mike followed up on all contractual aspects to make sure closing would go fast and overall I would absolutely recommend him to whomever seeks buying or leasing a new BMW at BMW of Freehold. More
by TDE
June 30, 2019
Nick Marchesani Is the man to see at Freehold BMW A++++ I am a returning BMW customer that has never leased a car from Freehold BMW. After my experience today with Nick Marchesani and Nick Lichaa, there is I am a returning BMW customer that has never leased a car from Freehold BMW. After my experience today with Nick Marchesani and Nick Lichaa, there is no other dealership that can come close to what these guys did for me today. Nick Marchesani spoke with me on the phone making sure he understood what i was looking for and my price range before i drove to the dealership. Once i set up my appointment and arrived at the dealership, i was greeted by Erika and given a nice double espresso and bagel. Nick then took me for a test drive in the 5 series i wanted. Everything was seamless from start to finish. Nick was very professional and made sure that my experience at the dealership was perfect. Nick Lichaa squared away all the paper work and got me on my way to enjoy my new car. These guys are top notch and will be highly recommended to my friends and family. Thank you to Nick Marchesani and Freehold BMW for making my experience easy and setting me up with a great 5 series! More
by Matt Deangelo
June 29, 2019
Mark Eustice Mark explained everything. He was extremely knowledgeable and patient. He was awesome!!! Thank you for the time spent after purchasing our car! Grea Mark explained everything. He was extremely knowledgeable and patient. He was awesome!!! Thank you for the time spent after purchasing our car! Great experience with John Greir in Service as well. More
by Perla
Employees Worked With
June 29, 2019
An awesome experience! Mark was absolutely the best! He was exceptionally knowledgeable, personable and a pleasure to have attend to my new car. I knew my new 540 had some Mark was absolutely the best! He was exceptionally knowledgeable, personable and a pleasure to have attend to my new car. I knew my new 540 had some cool features, but Mark made them “sing.” In case you couldn’t tell, I was beyond impressed. BMW of Freehold - you better hold on to him! More
by Gsorbo
Employees Worked With
June 29, 2019
Wonderful!!!! Absolutely amazing!! I really can't say enough about how great this service department is!!! They really take care of their customers. I found a na Absolutely amazing!! I really can't say enough about how great this service department is!!! They really take care of their customers. I found a nail in my tire yesterday morning as I was about to take my kids to a doctors appointment. I called Greg and went right to the dealership. They immediately took my car, got me a loaner, and fixed everything. Greg is by far the best service advisor he is so helpful and always takes care of me. I wouldn't buy a BMW anywhere else!! More
by Delia
June 27, 2019
Satisfied customer It was a pleasure working with Mark. He is super knowledgeable about all the models and extremely patient. He even bought us lunch! I will definitely It was a pleasure working with Mark. He is super knowledgeable about all the models and extremely patient. He even bought us lunch! I will definitely recommend him to my family and friends. More
by Daisy
Employees Worked With
