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BMW of Freehold
Freehold, NJ
2,155 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,155 reviews
September 05, 2019
it was a great experiences buy a car form you I just real like the please and it was colse buy to my house ok and the people are real nine to take to ok I just real like the please and it was colse buy to my house ok and the people are real nine to take to ok More
by jfriedman7
Employees Worked With
August 31, 2019
No hassle, No surprises Walked in with a specific car in mind and was greeted by Mike Youssef. Mike quickly brought the car around, explained the features and suggested to Walked in with a specific car in mind and was greeted by Mike Youssef. Mike quickly brought the car around, explained the features and suggested to take it out for a ride. I was sold and explained to him what I was willing to spend and if they can work it out, great but I was not going back and forth with negotiations. Mike was very professional and courteous and worked with his management and we quickly agreed to terms. The Finance team was also very knowledgeable and pleasant to work with. More
by 750i
August 29, 2019
Outstanding leasing experience with Michael Yousssef BMW of Freehold is an excellent dealership full of very courteous staff. Client Advisor Michael Youssef was very helpful throughout the whole new car BMW of Freehold is an excellent dealership full of very courteous staff. Client Advisor Michael Youssef was very helpful throughout the whole new car leasing process. Manager Nicholas is very good at meeting customers' budget requirements. More
by VP
August 29, 2019
Very very real and human Maria is real. Someone you really enjoy doing business with. She's a standup person and like with some Finance Managers you don't feel greasy when yo Maria is real. Someone you really enjoy doing business with. She's a standup person and like with some Finance Managers you don't feel greasy when you are done dealing with her. This dealership moves alot of cars and there is a reason why. Mark Masterson More
by Mark201
August 29, 2019
Purchase experience with mark. Mark is a very easy person to work with. His knowledge in cars is very intelligent, he goes straight to the point, and makes the whole buying experien Mark is a very easy person to work with. His knowledge in cars is very intelligent, he goes straight to the point, and makes the whole buying experience easy. I recommended all my friends to change to this BMW dealership afterwards. More
by Chris8818
Employees Worked With
August 29, 2019
Mike Youssef-Great I bought a new and a used car from this dealership. It is a completative market and I looked around but honestly the reason I chose Freehold BMW is M I bought a new and a used car from this dealership. It is a completative market and I looked around but honestly the reason I chose Freehold BMW is Mike Youssef. He felt real . He was helpful and not pushy at all. Buying cars can be stressful and some dealers bank on that but Mike took alot of the stress out of the transactions. The dealership in general is a very good one. There is a reason they move so many cars. -Mark Masterson More
by Mark201
Employees Worked With
August 29, 2019
Perfect Experience I was a little hesitant at first while looking to finance a used BMW as in the past I have always leased cars and not from BMW. I was a Lexus customer I was a little hesitant at first while looking to finance a used BMW as in the past I have always leased cars and not from BMW. I was a Lexus customer for many years but after dealing with Mike Youssef, he immediately put any concerns I had to rest. The experience was painless from start to finish and I am now a BMW customer and happy owner of a 3 series. More
by TEP591
Employees Worked With
Mike Youssef
August 27, 2019
A happy purchase My salesman Andre was the first in over 40 years I didn’t find annoying in some way. I like the new breed of salesman....refreshing. The overall tra My salesman Andre was the first in over 40 years I didn’t find annoying in some way. I like the new breed of salesman....refreshing. The overall transaction experience was positive and smooth. More
by TK
Employees Worked With
Andre Vickers
August 26, 2019
Great Experience At BMW of Freehold I was pleasantly surprised by my experience at BMW of Freehold. I worked with Andre Vickers on the purchase of my pre-owned X5. Even though Andre wa I was pleasantly surprised by my experience at BMW of Freehold. I worked with Andre Vickers on the purchase of my pre-owned X5. Even though Andre was relatively new to the company, he was still well informed about the vehicle. Andre was also polite and respectful of my time, making the entire purchase experience pleasant and pain free. I would absolutely recommend Andre and BMW of Freehold More
by coolcee1121
Employees Worked With
Andre Vickers
August 26, 2019
Great to do business with This the 3rd BMW I've purchased from BMW of Freehold. They've always been honest and easy to do business with. The service department is excellent. This the 3rd BMW I've purchased from BMW of Freehold. They've always been honest and easy to do business with. The service department is excellent. Andre is new to the dealer but did a great job understanding my needs and followed up to make sure I didn't have any issues. More
by HMW4
Employees Worked With
Andre Vickers, Nick Schaible , Nick Schaible, Andre Vickers
