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BMW of Freehold
Freehold, NJ
2,008 Reviews
Welcome to BMW of Freehold
Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!"
Thanks for visiting DCHAuto.com.
Shau-wai Lam
Chairman
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,008 reviews
June 14, 2019
Great buying experience My salesperson Mark was excellent. He was very informative and patient throughout he process. The Financing process was excellent as well. Great ex My salesperson Mark was excellent. He was very informative and patient throughout he process. The Financing process was excellent as well. Great experience. I’ll be sure to recommend Freehold BMW to others. More
by Tjjaco118
June 14, 2019
Best bmw experience yet The easiest and smoothest bmw experience to date. Nick made the deal as easy as possible. He is a great guy, no pressure, no bs, just straight to the The easiest and smoothest bmw experience to date. Nick made the deal as easy as possible. He is a great guy, no pressure, no bs, just straight to the point. I will recommend Nick to anyone i know looking for a BMW. If you're looking for a vehicle and good sales person in the process visit Nick! More
by MichelaS
Employees Worked With
Nicholas Sciarappa, John McBride
June 13, 2019
It was a Pleasure working with Anthony I have been working with Anthony for a long time and he is my go-to person for buying BMW's. It's a great dealership and the service provided by Antho I have been working with Anthony for a long time and he is my go-to person for buying BMW's. It's a great dealership and the service provided by Anthony was phenomenal. He was very patient and was ready to understand our needs and was able to provide the best deal all the times. He did his best and provided the best value for our X5's. I knew what I wanted (First time it was a custom built vehicle and the second one I picked up from the inventory. based on specs I was looking for) so the only ask I had him was the price. He did a great job of getting the best price. More
by ajithprabhakar
Employees Worked With
Anthony Cerillo Sr
June 13, 2019
Best Sales and Service Ever The old adage about how one dreads having to work with car dealerships when it comes to purchasing or leasing a vehicle. Not true here - the experien The old adage about how one dreads having to work with car dealerships when it comes to purchasing or leasing a vehicle. Not true here - the experience was and has since been professional, pleasant and one that has been coupled with outstanding customer service. Kudos to Dori Dado and Bob Gamble for assistance above and beyond. More
by cathyjets
June 08, 2019
Review He was extremely knowledgeable and personable. Excellent Experience. I would recommend Mark and will ask for him in the future. Thank you mark and th He was extremely knowledgeable and personable. Excellent Experience. I would recommend Mark and will ask for him in the future. Thank you mark and the whole Bmw team. More
by Santorelli
Employees Worked With
June 05, 2019
First car with BMW Freehold-Not my last. My first time buying a vehicle on my own and BMW Freehold& Kyle Gries made my experience exciting and seamless. Thrilled with my new car! My first time buying a vehicle on my own and BMW Freehold& Kyle Gries made my experience exciting and seamless. Thrilled with my new car! More
by shawerin4
Employees Worked With
Kyle Gries
June 03, 2019
Great experience. Very warm and welcoming. The experience was amazing. Nick Marchesani was a pleasure to work with he was very knowledgeable about the cars i was interested in. He made my expe The experience was amazing. Nick Marchesani was a pleasure to work with he was very knowledgeable about the cars i was interested in. He made my experience an easy and comfortable decision to buy BMW. Being new to the BMW family i was nervous and unsure, The way Nick explained everything and reassured me BMW was the way to go. I purchased two vehicles from freehold of BMW and Nick was a major reason for that. More
by Mike1125
Employees Worked With
Nick Marchesani
June 01, 2019
Great experience ! Mark was friendly, helpful and patient throughout the process. Demonstrated a great deal of knowledge of BMW cars and understood my needs. Highly r Mark was friendly, helpful and patient throughout the process. Demonstrated a great deal of knowledge of BMW cars and understood my needs. Highly recommended working with Mark if you in market for a Beamer. More
by 428
Employees Worked With
May 31, 2019
Above & Beyond Stephen is top notch. No pressure, listens and goes all the way in to service you. White glove service all around! This man deserves a raise.. I will Stephen is top notch. No pressure, listens and goes all the way in to service you. White glove service all around! This man deserves a raise.. I will definitely be a repeat buyer so long as Stephen Semo is in the building. More
by Ntamayo
Employees Worked With
Stephen Semo
May 31, 2019
Great Experience Easiest car sales transaction I’ve done. I’ve had 4 cars in my lifetime and it’s usually a full day turnaround. I was in and out with my new car in ab Easiest car sales transaction I’ve done. I’ve had 4 cars in my lifetime and it’s usually a full day turnaround. I was in and out with my new car in about 2 hours!! Nick was great highly recommend him!!!! More
by mzhollybella
Employees Worked With
Nick Schaible
