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BMW of Freehold
Freehold, NJ
2,165 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,165 reviews
May 06, 2020
Wael Mike Youssef Mike was great to work with while buying a car during the coronavirus pandemic . Very responsive and punctual. Dealership took all necessary precaut Mike was great to work with while buying a car during the coronavirus pandemic . Very responsive and punctual. Dealership took all necessary precautions. Bought a 430I - great car! More
by dlefebvre310
May 04, 2020
Wael "Mike" Youssef Mike was great to work with for the purchase of my father's car. My father is 81 and he was super patient and kind during the entire process. Given th Mike was great to work with for the purchase of my father's car. My father is 81 and he was super patient and kind during the entire process. Given the purchase was during the pandemic while social distancing rules were in place, the entire process was more challenging for everyone. Mike handled the entire transaction like a professional and offered to work with my father to help with anything additional he needed or answer any other questions he has ongoing and after the quarantine lifts. More
by Dr. Carrie M Carretta
May 01, 2020
Mr Youssef was very kind and helpful with my purchase, He made me feel comfortable during the entire process. I will definitely return to BMW of freehold for my next purchase, keep up the great work. 👍🏼 made me feel comfortable during the entire process. I will definitely return to BMW of freehold for my next purchase, keep up the great work. 👍🏼 More
by K. Patterson
Employees Worked With
April 28, 2020
Mr. Wael was very helpful with my purchase from Freehold. He made sure my bmw was perfect before I left. Definitely will get my next bmw from Freehold. Thanks BMW OF FREEHOLD! He made sure my bmw was perfect before I left. Definitely will get my next bmw from Freehold. Thanks BMW OF FREEHOLD! More
by J. Gorham
Employees Worked With
April 25, 2020
Three in a row Leased three BMW's in a row from this dealership and always found them to be up front and honest. Family members have had similar experiences. Leased three BMW's in a row from this dealership and always found them to be up front and honest. Family members have had similar experiences. More
by Tom K
April 14, 2020
Mike was very courteous and helpful in every way possible! Even with the covid-19 restrictions my transaction was very smooth and quick! Very happy with my new x6 possible! Even with the covid-19 restrictions my transaction was very smooth and quick! Very happy with my new x6 More
by melghazaly
Employees Worked With
April 01, 2020
Kelly is always kind and helpful. Very professional. I have done business with her for several years. It has been a pleasure. Thank you Kelly. have done business with her for several years. It has been a pleasure. Thank you Kelly. More
by wlerner604
Employees Worked With
March 26, 2020
Nick made me come back! I didn't have the greatest experience in a South Jersey BMW dealership a few years ago and have wanted to lease a 5 series. I have been in the busine I didn't have the greatest experience in a South Jersey BMW dealership a few years ago and have wanted to lease a 5 series. I have been in the business before and worked for a dealership consulting company so I am fully aware of the ins and outs of car dealerships. The day I met Nick I also shopped 6 other dealers and here I am 4 months later coming back to Nick to have him give me the right price for the right car. Nick was great at explaining everything, he knows the product, and he gave me great service that day and for that reason I plan on purchasing my next car from him! More
by Gaughangj
Employees Worked With
Nick Marchesani
March 24, 2020
Overall great experience with Bmw of freehold. What sticks out most in my mind is the sales rep Richard Henriquez. He was most helpful, kind, and respectful. It was a pleasure to work with him and I lo sticks out most in my mind is the sales rep Richard Henriquez. He was most helpful, kind, and respectful. It was a pleasure to work with him and I look forward to seeing the team again for my first service. More
by Rexhepcapri
Employees Worked With
March 22, 2020
My overall experience with Freehold BMW was good. I'm very happy with my beautiful new X3. Mike was very pleasant, personable, and easy to work with. very happy with my beautiful new X3. Mike was very pleasant, personable, and easy to work with. More
by annam423
Employees Worked With
