BMW of Freehold

John was extremely helpful as soon as I pulled into the dealership parking lot. He made sure everything ran smoothly and was as nice as could be. I have nothing but great things to say about him and the de dealership parking lot. He made sure everything ran smoothly and was as nice as could be. I have nothing but great things to say about him and the dealership and look forward to coming back in the future. More

Mark was a pleasure to work with. He made the process very easy, and really helped with my decision making. It was a great experience. very easy, and really helped with my decision making. It was a great experience. More

Mark made the car buying experience fast and easy. He went out of his way to meet and exceed our needs. Everyone we worked with at the dealership was great. went out of his way to meet and exceed our needs. Everyone we worked with at the dealership was great. More

I received excellent service during my visits. I am very pleased with my experience and will return to Dominique with any future needs. Great job. pleased with my experience and will return to Dominique with any future needs. Great job. More

Dominique Nemeth was fantastic. I love this dealership and always have great experiences with John Bell and Dori Dado. I was about to buy a car and the pandemic hit. Dominique was so great and helpful tha and always have great experiences with John Bell and Dori Dado. I was about to buy a car and the pandemic hit. Dominique was so great and helpful that I actually bought two cars that month. Go see Dominique for the best worry free deal ever. More

Dominique, and the entire staff at BMW Freehold, made the car buying process so easy, especially considering all of the challenges related to the pandemic. Even after the car, they’ve been super accommodatin car buying process so easy, especially considering all of the challenges related to the pandemic. Even after the car, they’ve been super accommodating and helpful answering questions and helping me with things i need. More

Great experience with Freehold BMW and shoutout to Mark and Dori for providing us with as many discounts they could find and making sure we got exactly what we wanted. I love the new X7! and Dori for providing us with as many discounts they could find and making sure we got exactly what we wanted. I love the new X7! More

Mark and his staff were incredibly professional, patient and mindful when helping me choose my car. Mark was always available to answer questions and ensured a smooth purchase. Their customer service was ex and mindful when helping me choose my car. Mark was always available to answer questions and ensured a smooth purchase. Their customer service was excellent and I am now a BMW customer for life! More

Great buying experience. Mark is friendly and knowledgeable ensuring an excellent car buying experience. He was helpful to provide best deal possible. Stress-free! Thanks! knowledgeable ensuring an excellent car buying experience. He was helpful to provide best deal possible. Stress-free! Thanks! More

Was a loyal customer of freehold’s for 9 yrs, but no longer Freehold bmw was where i leased my first bmw after grad school, and i have been a loyal customer of theirs for 9 years and had been quite happy with t Freehold bmw was where i leased my first bmw after grad school, and i have been a loyal customer of theirs for 9 years and had been quite happy with the staff members. until recently, i had the mishap to work with their new internet sales manager Maryjo Pirrella. And gosh, i have never interacted with a sales representative so horrible before in my life. Upon inquiry, she first gave me a quote that is over 3000 higher than their own ad. After sending her a few emails, she gave me a new quote that was even higher than the 1st one ! Then upon calling her, i was told that the price difference is due to the manufacturer rebate. In what universe are customers responsible for paying the manufacturer’s rebate? I had to call another client advisor to tell her that the manufacturer’s rebate is meant to be a credit instead of a debit for the customers. At the end, the quote she gave me is actually 6000 higher than what the actual sale price. While being quite upset, i still decided to lease the car after the pricing error was fixed and scheduled a test drive the next day. She called me later and told me the car was sold last week, but she said she will find a matching deal and called me back. And nope, she never called me back. And 0 apologies. As you can imagine, i was quite furious for a few days, but i managed to find a better deal somewhere else. Now i just feel sad for freehold. I don’t know how many more customers they are going to lose having such an incompetent employee. My guess is there will be quite a few. More