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BMW of Freehold
Freehold, NJ
2,087 Reviews
Welcome to BMW of Freehold
Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!"
Thanks for visiting DCHAuto.com.
Shau-wai Lam
Chairman
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,087 reviews
September 17, 2024
Richard, was great. We were looking for something used for my son. He did not pressure us and he made it an easier experience. We were looking for something used for my son. He did not pressure us and he made it an easier experience. More
by JUSTMEE1979
Verified Customer
September 16, 2024
This was the fastest i ever got in & out of a dealership. Mark is so awesome! He made things so easy for me!! Mark is so awesome! He made things so easy for me!! More
by AGomez
September 16, 2024
Excellent service from sales to shop. Great experience. Would definitely recommend. Very knowledgeable and caring. Great experience. Would definitely recommend. Very knowledgeable and caring. More
by JEFF.SEARS
September 15, 2024
Pleasant experience with salesperson. Finance dept took very long due to staffing. Pricing was okay, still felt extra fees were exorbitant since car was off brand, but inventory was low f Finance dept took very long due to staffing. Pricing was okay, still felt extra fees were exorbitant since car was off brand, but inventory was low for vehicle type. Would not return unless buying brand and deal was exceptional. Far for a repeat customer on relationship alone. More
by INASUSAN
September 15, 2024
My husband and I visited this dealership and we were looking for a new car I was very undecided, and they helped me choose the right car for me Pierre and Danny were extremely helpful in helping us cho looking for a new car I was very undecided, and they helped me choose the right car for me Pierre and Danny were extremely helpful in helping us choose the right car. We took our new car home the same day and I absolutely love it. they were extremely accommodating.and it was a pleasure. More
by JAMES@PLUMBINGNYCINC.COM
September 14, 2024
Fair, try to work with me, numbers were good, worked to satisfy me on my price! satisfy me on my price! More
by PDENNIS339
September 14, 2024
My entire family comes here because we are taken care of so well! Love them all so well! Love them all More
by JERRYSIMO
September 13, 2024
BMW of freehold is a great dealership. Nuno is an awesome Master tech and communicates very well every time I am having work completed. I’ve owned many cars of all brands and Nuno is by fa Nuno is an awesome Master tech and communicates very well every time I am having work completed. I’ve owned many cars of all brands and Nuno is by far the best mechanic I’ve dealt with. More
by Adesandolo23
Employees Worked With
September 12, 2024
Mark was an amazing salesperson, dedicated, helped us with every detail of the car setting, stayed late for us and was so dedicated! A pleasure to work with and highly recommend him! with every detail of the car setting, stayed late for us and was so dedicated! A pleasure to work with and highly recommend him! More
by anemonaanghel
Employees Worked With
September 12, 2024
They were a pleasure to deal with. Both were very courteous and professional. I will deal with them again Both were very courteous and professional. I will deal with them again More
by LG7145
