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BMW of Freehold
Freehold, NJ
2,007 Reviews
Welcome to BMW of Freehold
Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!"
Thanks for visiting DCHAuto.com.
Shau-wai Lam
Chairman
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,007 reviews
November 10, 2019
Mike was a great salesman helped in any way he could. Went above and beyond to Help me purchase my 2012 Audi s4. Definitely recommend going through with mike ! Went above and beyond to Help me purchase my 2012 Audi s4. Definitely recommend going through with mike ! More
by Mcr1234
Employees Worked With
November 08, 2019
Always a pleasure purchasing from BMW of Frehold This has to be the 5th car purchase from BMW of Freehold. Nick Sciarappa, Danny and Dori always make it a painless process and a pleasure to do busine This has to be the 5th car purchase from BMW of Freehold. Nick Sciarappa, Danny and Dori always make it a painless process and a pleasure to do business. More
by mbovaird
November 06, 2019
Mark is an amazing salesman. He made the process quick, easy and enjoyable which is very hard to find. I highly recommend seeing Mark if you’re looking to buy a car. easy and enjoyable which is very hard to find. I highly recommend seeing Mark if you’re looking to buy a car. More
by Imran Ali
Employees Worked With
November 04, 2019
Car enthusiast turned car salesman what else you want I worked with Mark on my most recent purchase and it was all smooth sailing. Mark is super knowledgeable, responded promptly to all my inquiries (tex I worked with Mark on my most recent purchase and it was all smooth sailing. Mark is super knowledgeable, responded promptly to all my inquiries (text, email, or call), and was upfront regarding all the details of my deal. I would gladly work with Mark again on all my future BMW needs and have no issue recommending him to my family and friends. More
by sonyheir
Employees Worked With
November 04, 2019
Mark is an amazing salesman! Went above and beyond helping me lease my car at BMW. He is very knowledgeable about the car and it’s functions. He will work you you to help you use all the features your helping me lease my car at BMW. He is very knowledgeable about the car and it’s functions. He will work you you to help you use all the features your car has to offer. Nick is also amazing he is very hands on in getting you the best deal. More
by Lp212359
November 04, 2019
First time BMW I was in the market for a vehicle and after researching options Freehold was my starting point. Having never owned a BMW I was not familiar with the m I was in the market for a vehicle and after researching options Freehold was my starting point. Having never owned a BMW I was not familiar with the models or options personally. Originally I had 3 dealers and 10 options to review. The reason I made my purchase today was my salesman Mark Vicens. Mark was extremely helpful, knowledgeable and was able to take me step by step through the process. The rest of the staff was friendly and inviting as well. Simply a great experience and Mark was stellar. More
by jhwheels
Employees Worked With
November 03, 2019
customer centric sales Mark has been very patient and supportive during the entire buying process... Mark listened to my requirements and helped in selecting the right c Mark has been very patient and supportive during the entire buying process... Mark listened to my requirements and helped in selecting the right car for my needs. More
by ashok
Employees Worked With
November 03, 2019
Knowledgeable, honest, car enthusiast. Gave me a fair deal and fought for the sale after some negotiation. Gave me a fair price on my trade in and a fair price on the sale with an extended warranty deal and fought for the sale after some negotiation. Gave me a fair price on my trade in and a fair price on the sale with an extended warranty More
by Awwasss
Employees Worked With
November 01, 2019
Friendly Dominique was extremely friendly & helpful through the entire process! Great personality and answered any questions I had & made the process easier th Dominique was extremely friendly & helpful through the entire process! Great personality and answered any questions I had & made the process easier than past experiences leasing a car. More
by Taylormaistickle
Employees Worked With
Dominique Nemeth
November 01, 2019
Extremely Friendly and Helpful Dominique was an absolute pleasure to work with. She has a fantastic personality, is friendly & very helpful. Everyone should ask for Dominique when Dominique was an absolute pleasure to work with. She has a fantastic personality, is friendly & very helpful. Everyone should ask for Dominique when going to BMW of Freehold. More
by HappyOwner
Employees Worked With
Dominique Nemeth
