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BMW of Freehold
Freehold, NJ
2,169 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,169 reviews
July 30, 2020
Dominique provided the best service.Was always Dominique provided the best service. Was always responding to my calls. The car was delivered at exact day and time as it was promised. She’s one Dominique provided the best service. Was always responding to my calls. The car was delivered at exact day and time as it was promised. She’s one of the best sales representatives I have ever dealt with More
by oleg.vudin
Employees Worked With
Dominique Nemeth
July 29, 2020
Great experience on buying a used 330i Joe k. was a great salesman from start to finish! You can tell he loves BMW's and showed everything the car had to offer. Joe k. was a great salesman from start to finish! You can tell he loves BMW's and showed everything the car had to offer. More
by romikchopra
Employees Worked With
Joseph Pestkowski
July 28, 2020
This was my first experience purchasing a BMW. John was patient and knowledgeable with all the features of the car. He was beyond helpful. The other staff member I encountered were also just as professiona patient and knowledgeable with all the features of the car. He was beyond helpful. The other staff member I encountered were also just as professional as John. I could not ask for a better person to assist me with this purchase. I highly recommend BMW of Freehold. This location was recommended to me ... well worth the 1hr 20 min drive. More
by Wypler
July 27, 2020
John and his boss were amazing. I’m pretty demanding and John exceeded my expectations. The car was extra clean and waiting and I had a time crunch and John had all of my paperwork ready (including insuran John exceeded my expectations. The car was extra clean and waiting and I had a time crunch and John had all of my paperwork ready (including insurance) and got me in and out (and configured) in an hour. More
by Melissab
Employees Worked With
July 26, 2020
I was extremely happy working with Mike. Within the past three weeks I have released two vehicles. Mike is so knowledgeable and helpful really enjoyed my time there. three weeks I have released two vehicles. Mike is so knowledgeable and helpful really enjoyed my time there. More
by tcorey22
Employees Worked With
July 25, 2020
Mark was very helpful in helping me find my first BMW. He is a little bit quiet at first, which I appreciate because he did not not come across as one of those pushy sales guys, but once I started asking him is a little bit quiet at first, which I appreciate because he did not not come across as one of those pushy sales guys, but once I started asking him questions, he immediately opened up and showed to be very knowledge. I highly recommend him! More
by Bruno
July 25, 2020
This was such a great experience! After dealing with other dealers and all the loops I can confidently say this location is clear and honest. Mark was such a big help walking me through the process and other dealers and all the loops I can confidently say this location is clear and honest. Mark was such a big help walking me through the process and I can finally say I own my own bmw 335i. More
by Akramabouras5
Employees Worked With
July 25, 2020
The dealership was very efficient and professional. I was greeted quickly and informed of the car i was looking for. I am beyond satisfied with the service of the employees. Ruslan was very helpful with my p greeted quickly and informed of the car i was looking for. I am beyond satisfied with the service of the employees. Ruslan was very helpful with my purchase of the X3. More
by Y.mudrova
July 23, 2020
pleasant experience we had a very nice experience with Freehold BMW. Mark Vicens was very helpful. He was very knowledgeable and made the experience a very pleasant one. we had a very nice experience with Freehold BMW. Mark Vicens was very helpful. He was very knowledgeable and made the experience a very pleasant one. Ruslan Gayetsky was also a pleasure to deal with. More
by smileysmith
July 23, 2020
Excellent Customer Care We were able to find our best yet BMW with the help of an exceptional team. Nick took personal care of us and oversaw the whole process from beginnin We were able to find our best yet BMW with the help of an exceptional team. Nick took personal care of us and oversaw the whole process from beginning to end. We had come to return our BMW 540i and did not have the next car picked and found ourselves in a difficult situation of having three drivers and one car at home. Nick took great interest in making sure that we walked away happy with our new BMW X7 and we cannot say enough good things about the car and the customer service we received from Nick, John and Ruslan. It was a pleasure working with all three of them. We have been doing business with the BMW Freehold team since 2006 and every time we decide to go somewhere else, we end up coming back to them because no one else can beat their price and customer service. Wholehearted thank you to the entire team! More
by Sadaf Barkatali
