Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Freehold
Freehold, NJ
2,171 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,171 reviews
September 09, 2020
Mark was very great & patience with my purchase today and co assistant mike ( finance dept ) ... I will refer more buyers to this dealer because of the team and co assistant mike ( finance dept ) ... I will refer more buyers to this dealer because of the team More
by ashleywilson63
Employees Worked With
September 05, 2020
Mike was very approachable and promptly Responded to all our questions via email throughout the process. He definitely made our car buying experience a breeze our questions via email throughout the process. He definitely made our car buying experience a breeze More
by CG
Employees Worked With
September 04, 2020
Excellent job! Mike got me in and out very quickly with the car we wanted at the price we wanted to pay! Highly recommend this dealership and Mike! the car we wanted at the price we wanted to pay! Highly recommend this dealership and Mike! More
by petesodano
Employees Worked With
September 04, 2020
Mike was very easy to deal with. He came in with the best offer! On a crazy busy Saturday he ensures we were well taken care of. Thank you for your fine service! offer! On a crazy busy Saturday he ensures we were well taken care of. Thank you for your fine service! More
by BMWDriver
Employees Worked With
September 02, 2020
Mark did an amazing job today on helping me get a new car. I am so happy and blessed he was my advisor I don’t even know how to describe him. He is the best and I already recommended him and the dealersh car. I am so happy and blessed he was my advisor I don’t even know how to describe him. He is the best and I already recommended him and the dealership to some of my co workers. Also Tony did a good job for me this morning Mark and Tony are the best guys in the world. Once again thank you Mark and Anthony Sciacca!! More
by Meiby_gabriela1995
September 01, 2020
Mike Youssef from BMW Freehold is not only awesome—he’s also—professional, knowledgeable, and he took the time to answer all of our questions and concerns. He went above and beyond to ensure that we were 1 also—professional, knowledgeable, and he took the time to answer all of our questions and concerns. He went above and beyond to ensure that we were 100% satisfied during our purchasing process. Even after our purchase, Mike has been accessible to us for anything we need. Thank you, Mike, for making our car purchase an easy one. More
by Donna Iacono
Employees Worked With
August 31, 2020
BMW of Freehold gave me a great price on my new 530i and efficiently closed the deal. Mike made sure the process was incredibly smooth, even on a crazy busy Saturday. This is the fourth BMW we purchased fro efficiently closed the deal. Mike made sure the process was incredibly smooth, even on a crazy busy Saturday. This is the fourth BMW we purchased from from this dealer. I always shop around for the best deal and service, but Mike at BMW always beats everyone. More
by BMWdriver
Employees Worked With
August 29, 2020
Mark gave me an outstanding customer service. His professionalism and technical ability helped me made a clear decision to buy the car. The extensive experience he displayed during all the transactio professionalism and technical ability helped me made a clear decision to buy the car. The extensive experience he displayed during all the transactions put him on my recommendation list. He is definitely great. More
by sylvain_ehounou
Employees Worked With
Monica Beierschmitt
August 25, 2020
Mike was an absolute pleasure to work with. He worked with us to find our next bmw and made the experience (from ordering to delivery) awesome! with us to find our next bmw and made the experience (from ordering to delivery) awesome! More
by schawdry
August 25, 2020
Very exceptional treatment to every and single costumer, straight to the point, will do his best to get you the best deal, also Kyle was very helpful with offering the extended warranty even thou I was agai straight to the point, will do his best to get you the best deal, also Kyle was very helpful with offering the extended warranty even thou I was against it he showed me y it’s important and I ended up buying it More
by Peter joe
