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BMW of Freehold

Freehold, NJ

4.9
2,172 Reviews
Welcome to BMW of Freehold Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people." INNOVATION: While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store. CUSTOMER SATISFACTION: Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S. EMPLOYEE SATISFACTION: Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement. INTEGRITY: Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect. TEAMWORK: All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run. When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!" Thanks for visiting our Lithia store.
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4225 US Hwy 9

Freehold, NJ

07728

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Showing 2,172 reviews

September 24, 2020

Just a great experience Dominique found the car exactly the interior color we were looking for Never really haggled about cost. And Russ finance guy was really helpful in securing a loan at reasonable ra More

by Al sanzari
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ finance guy terrific job, Monica Beierschmitt, Dominique Nemeth
Sep 28, 2020 -

BMW of Freehold responded

Thank you so much for the excellent review! I am so flattered to see such a great list of things you liked about our dealership. We look forward to taking care of any future needs that may arise!

September 24, 2020

For freehold, it now have a special place in my heart, the reason i am saying is I went to other dealership (Flemington (Costco Dealer) and Princeton) but the attitude was really different and they said i More

by Farukh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Beierschmitt
Sep 28, 2020 -

BMW of Freehold responded

Thank you so much for your thoughtful review! Reading reviews like this couldn't make us happier. We look forward to assisting you in the future!

September 23, 2020

Just leased a 2021 X7 from BMW of Freehold. I worked with Mike Youssef and he was extremely helpful. My experience felt personal and everyone was so courteous! I would highly recommend the team at BMW of Fre More

by jesscory1276
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wael "Mike" Youssef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

BMW of Freehold responded

Thank you for the great review! It is always a delight to hear about a customer’s positive experience! We hope to assist you again in the future!

September 21, 2020

I had a great experience with Monica Beierschmitt. I would definitely recommend her to a friend. Overall great experience. THANK YOU all so very much. More

by Shaquana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Beierschmitt
Sep 23, 2020 -

BMW of Freehold responded

Shaquana, thank you so much for your thoughtful review! Reading reviews like this couldn't make us happier. We look forward to assisting you in the future!

September 18, 2020

Monica is an absolute pleasure to deal with. I have never been happier. I have already recommended her to my friends. She is professional and on top of everything. More

by Robingoldman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Beierschmitt, Fernando Lema-Hasing
Sep 18, 2020 -

BMW of Freehold responded

Thank you for the wonderful review! We are happy to hear that Monica was able to take care of all your car needs. We look forward to taking care of any future needs that may arise!

September 18, 2020

I’m always happy with the overall service at BMW of Freehold. This has been my fourth car I leased from Monica and she has always given me top notch professional service. Monica is always able to answ More

by Jennifer
Recommend Dealer
Yes
Employees Worked With
Monica Beierschmitt
Sep 18, 2020 -

BMW of Freehold responded

Jennifer, thank you for the wonderful review! We love hearing about our customers' positive experiences! We will pass along your kind words to Monica, and we hope to see you again!

September 17, 2020

Monica was super attentive. Her knowledge of the vehicles Was impeccable and I was impressed she was able to find exactly what I wanted in a car! Thank you so much More

by Dannib76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Beierschmitt
Sep 18, 2020 -

BMW of Freehold responded

Thank you for the 5-star review! I'm so pleased to hear that Monica helped you purchase your dream car. Enjoy your new vehicle, and we look forward to assisting you again!

September 17, 2020

There's no one better in the game then Danny Claro. I wouldn't buy a car from anyone else. I have sent many friends and family to Danny who have all called me to thank me for introducing them to him. If More

by Dan Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Claro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

BMW of Freehold responded

Thank you for taking the time to share your comments and feelings about Danny! He is a valuable team member that goes above and beyond to meet our clients' needs, and we are so pleased that was your experience. We'll pass along your kind words to Danny!

September 14, 2020

It was a very pleasant experience. Everyone was helpful and easy to talk to during our visit. They were friendly, knowledgeable and patient. Thank you John, we will definitely be back to see you when we ne More

by Linda wojcio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Claro
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cheung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ
Sep 14, 2020 -

BMW of Freehold responded

Thanks for the great review! We’re glad you enjoyed your experience with us. We pride ourselves on our staff being friendly, and we always try to make our customers feel comfortable. We’ll pass along the kind words you said about our staff. We hope to see you soon!

September 14, 2020

Mark Eustice and Nick Lichaa had gone over and beyond their customer service in providing me with a beautiful new car and taking in my previous vehicle which I had major constant problems with. From the More

by jhon-jhon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justine Ammiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruslan Gayetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Itkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Lichaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Sciacca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Claro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Eustice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Lema-Hasing
Sep 14, 2020 -

BMW of Freehold responded

Jhon, thanks for the great review of our dealership. We are so proud that your experiences with us at BMW Freehold have been the best. Thanks for the compliments and recommendation of Mark, Nick, and Russ along with many others. We’ll be sure to pass them along! Thanks again for your business, and we look forward to seeing you again!

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