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BMW of Freehold
Freehold, NJ
2,005 Reviews
Welcome to BMW of Freehold
Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!"
Thanks for visiting DCHAuto.com.
Shau-wai Lam
Chairman
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,005 reviews
December 31, 2019
What a great experience I had at Bmw of Freehold! Everyone was very respectful and easy going process. I absolutely love my brand new BMW X3. Everyone was very respectful and easy going process. I absolutely love my brand new BMW X3. More
by christinerobinson
December 31, 2019
Mike found the exact car I was looking for. Mike found the exact car I was searching for. Explained the leasing procedure and I was very satisfied with him and the dealership. I also dealt w Mike found the exact car I was searching for. Explained the leasing procedure and I was very satisfied with him and the dealership. I also dealt with Maria Shouldice who was very knowledgeable and personable explaining the financial aspect of the transaction. Thank you to both of them. More
by mjobayview
December 30, 2019
New purchase This is always a major purchase but Nicolas Marchesani And Frehold BMW made this purchase a pleasure. Smooth informative and enjoyable. I would high This is always a major purchase but Nicolas Marchesani And Frehold BMW made this purchase a pleasure. Smooth informative and enjoyable. I would highly recommend all my friends and family. More
by jmfeigenbaum
December 30, 2019
Amazing car buying experience I purchased a new 2020 BMW just before Christmas this year. It was the most amazing experience from start to finish. There were no games and no hidden I purchased a new 2020 BMW just before Christmas this year. It was the most amazing experience from start to finish. There were no games and no hidden fees. My sales person, Manager and finance Person were incredible friendly and professional and went above an beyond to make this a smooth purchase. I would highly recommend them!! More
by TCoon
December 30, 2019
Always on point!!! My experience at bmw of Freehold was exceptional! From my Sales Rep. Nicolas Marchesani to the Sales Manger Danny Claro, my experience was flawless. My experience at bmw of Freehold was exceptional! From my Sales Rep. Nicolas Marchesani to the Sales Manger Danny Claro, my experience was flawless. Nicolas has patience and knowledge! Nicolas was able to find exactly what I wanted and for the price I wanted to spend! Mr. Claro and Nicolas made my experience from beginning to end worth every minute. Thank you again to both of you and look forward to years ahead!! More
by Tracy J.
December 30, 2019
Thoughtful, willingness to go the extra step to make sure i was comfortable with my purchase. Took his time making sure all the numbers worked and really made the experience as seemless as possible i was comfortable with my purchase. Took his time making sure all the numbers worked and really made the experience as seemless as possible More
by Cross2pm
Employees Worked With
December 27, 2019
Tyler was absolutely wonderful to work with. He made leasing a new car easy and made sure that I got the exact car I wanted. I noticed his level of professionalism when I came in for the first time clos leasing a new car easy and made sure that I got the exact car I wanted. I noticed his level of professionalism when I came in for the first time close to closing time and he did not turn me away. That gesture alone showed me that I can trust him to provide me with the best deal. I am so happy with my X1, and I’m so thankful I met Tyler. I highly recommend him and look forward to working with him again when my lease is up. More
by sabinaastafa
Employees Worked With
December 24, 2019
Mark has a lot of product knowledge about cars and stands by the BMW brand. He makes one feel confident with their purchase decision. Mark cared about me as a first time customer and gave me the personal at by the BMW brand. He makes one feel confident with their purchase decision. Mark cared about me as a first time customer and gave me the personal attention I needed during the process. He helps set BMW Freehold apart from the many nearby car dealerships. More
by rdesarno7
December 22, 2019
Saved my Christmas! I did a bad thing and sold my car before Christmas and had to use Uber For week because I couldn’t find the car I wanted in NY I drove 2 hours to NJ h I did a bad thing and sold my car before Christmas and had to use Uber For week because I couldn’t find the car I wanted in NY I drove 2 hours to NJ here bc of the reviews and the best price I found for this car. Mark stayed way past after hours to make sure I got the car I wanted and saved my Christmas! Thank you Mark and BMW of Freehold! More
by F.Sohail
Employees Worked With
December 21, 2019
Mark did an amazing job. Fastest sale ever for any car transaction I have ever done. Could not have asked for any more than what I was provided. Thank you Fastest sale ever for any car transaction I have ever done. Could not have asked for any more than what I was provided. Thank you More
by rahulrkonala
Employees Worked With
