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BMW of Freehold
Freehold, NJ
2,172 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,172 reviews
October 31, 2020
Another great experience with BMW of Freehold. Thank you to Dori, Orville and Russ for working with us on our new X5 lease. You guys are the best. to Dori, Orville and Russ for working with us on our new X5 lease. You guys are the best. More
by DaveGreene
Employees Worked With
Other Employees :
Frank Ghusson, Robert Gamble, Fernando Lema-Hasing
October 29, 2020
service department is fantastic. Always in contact with me, and did a great job servicing my vehicle. Ask for Moe he is an amazing person who gets the job done correctly, with that professionalism and atte me, and did a great job servicing my vehicle. Ask for Moe he is an amazing person who gets the job done correctly, with that professionalism and attention that makes you feel confident in your repair choice.. More
by sab7072
Employees Worked With
October 28, 2020
John has always been very professional and understood what we were looking for and was able to accomplish that for me. Honestly I believe he deserves a promotion. what we were looking for and was able to accomplish that for me. Honestly I believe he deserves a promotion. More
by flaboy004
October 28, 2020
Please accept my sincere thank you for what was a most pleasant and totally satisfying experience at Freehold BMW. Working with our Sales Advisor, Monica Beierschmitt was simply beyond outstanding!! Monic pleasant and totally satisfying experience at Freehold BMW. Working with our Sales Advisor, Monica Beierschmitt was simply beyond outstanding!! Monica is a hardworking, customer-focused, and impressively knowledgeable individual who did everything necessary to make us a BMW of Freehold customer!! In our opinion, she is a true asset to your organization, deserving of the highest compliment, and deserving of recommendation to anyone looking to buy or lease a BMW. While we have previously owned numerous BMWs, this was the first from BMW of Freehold, and based on this experience, will not be the last!! We are totally satisfied to have become BMW of Freehold customers, which is largely due to the efforts put forward by Monica. All the best, Kathy and Rich More
by Rich
Employees Worked With
Monica Beierschmitt
October 26, 2020
Freehold BMW and Dominique were amazing to work with. Great deal and most important they were honest and straightforward to deal with. I highly recommend Dominique and Freehold BMW for your car purchase Great deal and most important they were honest and straightforward to deal with. I highly recommend Dominique and Freehold BMW for your car purchase More
by BobO
Employees Worked With
Frank Ghusson, Dominique Nemeth
October 25, 2020
Very pleasant experience! Mark was fantastic, no pressure, and he helped us find exactly what we were looking for. Would highly recommend, and we plan to go back when the time comes to purchase our pressure, and he helped us find exactly what we were looking for. Would highly recommend, and we plan to go back when the time comes to purchase our next vehicle! More
by Sean H
Employees Worked With
October 18, 2020
The dealership itself is in the process of being physically upgraded which it desperately needs. From a pricing perspective discounts are good but not excellent. Slightly better pricing/discounts ca physically upgraded which it desperately needs. From a pricing perspective discounts are good but not excellent. Slightly better pricing/discounts can be found elsewhere with less haggling. Service department is excellent. John Bell, Client advisor is excellent. John is why we continue to purchase from this dealership even though the finance office can sometimes be a hassle to negotiate with on price. The overall experience of sales and service, with John overseeing it all, makes paying a little more worth it. More
by Cobrablk
October 17, 2020
I’ve reached out 3 times already with concerns about my vehicle. Mike Youssef. no emails or calls. No copies of my paper work given. vehicle. Mike Youssef. no emails or calls. No copies of my paper work given. More
by Nklbrt
Employees Worked With
October 15, 2020
Mark was absolutely a pleasure to work with. He was dedicated to making sure he found me exactly what I was looking for! He was patient and made sure I had the best experience. He, along side Danny Cla dedicated to making sure he found me exactly what I was looking for! He was patient and made sure I had the best experience. He, along side Danny Claro, always make sure the customers are happy. I have been going to BMW of Freehold for years and will continue to do so because their staff is truly the best and most dedicated. 5 star customer service always!! Highly recommend. More
by Nicolevsintra
October 15, 2020
The BMW dealership provided a very friendly atmosphere that was welcoming walking in the door. Everyone was very easy to talk with and nice to have a two way conversation with Dominique instead of dealing that was welcoming walking in the door. Everyone was very easy to talk with and nice to have a two way conversation with Dominique instead of dealing with stress of purchasing. More
by Rprovost
Employees Worked With
Dominique Nemeth
