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BMW of Freehold

Freehold, NJ

4.9
2,087 Reviews
Welcome to BMW of Freehold Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork." INNOVATION: While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store. CUSTOMER SATISFACTION: Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S. EMPLOYEE SATISFACTION: DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement. INTEGRITY: DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect. TEAMWORK: All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run. When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!" Thanks for visiting DCHAuto.com. Shau-wai Lam Chairman
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4225 US Hwy 9

Freehold, NJ

07728

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Showing 2,087 reviews

September 24, 2024

Both manager and salesman were incredible to deal with it ! They made the process flawless More

by DASYLVANTONIO
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Danny Claro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Eustice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Suozzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

BMW of Freehold responded

Hello! Thanks for letting us know that you had a great experience with our team at BMW of Freehold. We hope to see you again soon!

September 22, 2024

Everything was satisfied salesman and finance manager too. Very kind and good services also fast process. More

by TAISIKKIM1970
Recommend Dealer
Yes
Employees Worked With
Ruslan Gayetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Calabrese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

BMW of Freehold responded

Taisik, we're delighted to hear you had a satisfying experience with our team at BMW of Freehold. Thanks for the great feedback. We hope to see you again soon!

September 21, 2024

Pierre was phenomenal. The entire experience was pleasurable. Maria, in financing was just as amazing. We thought we were just going to the dealership to look at the vehicl More

by CHRISTIERS77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Krokovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Shouldice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2024 -

BMW of Freehold responded

Hello! We're delighted to hear that Pierre and Maria made your experience at BMW of Freehold so enjoyable. Thanks for sharing such positive feedback! Enjoy your new vehicle and come again soon!

September 20, 2024

Salesman, Michael was very patient. Took the time to show me different models to make my decision. Purchase process went very smooth. I love how my car was waiting for me with a bow on More

by JLEEKELLEY33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Lichaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Catania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

BMW of Freehold responded

Hello! We're delighted to hear that Michael provided such a patient and thorough experience at BMW of Freehold. Enjoy your new car with the special touch and come again soon!

September 20, 2024

Held a vehicle for me for two weeks. Paige went out of her way to pick me up the day of the final transaction More

by RON.REFFLER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Hyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Cogliano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

BMW of Freehold responded

Hello! Thank you for sharing your experience! We're glad Paige and the BMW of Freehold team could go above and beyond for you. Enjoy your new vehicle and come again soon!

September 19, 2024

The service was great, everything has handled very professional. The vechile price was very competitive. More

by JOELUCA1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Lichaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cheung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

BMW of Freehold responded

Hello! We're glad to hear you had a great experience with our team at BMW of Freehold. Thanks for the positive feedback and enjoy your new vehicle. Come again soon!

September 19, 2024

Very friendly and informative people to work with. Not a stressful experience at all. Will definitely recommend to other BMW buyers. More

by cruella725
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Lichaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Calabrese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

BMW of Freehold responded

Hello! Thank you for the recommendation! We're glad to hear that your experience with BMW of Freehold was friendly and stress-free. Enjoy your new ride and come again soon!

September 18, 2024

I'd had the Best experience buying a car Mark Eustice had giving us more than our expectative, my husband and my relly apreciate that More

by LINDALLITA2
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Lichaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Eustice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

BMW of Freehold responded

Hello! Thank you for sharing your experience! We're delighted to hear that Mark exceeded your expectations at BMW of Freehold. Enjoy the new car, and we appreciate your support!

September 18, 2024

Bough car for my wife, relaxed atmosphere, I retired from auto biz after 40 years . Salesman listened to my wants . Sold a car More

by BROGDENJC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Krokovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lidondici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

BMW of Freehold responded

Hello! We're delighted to hear that you had a relaxed and positive experience at BMW of Freehold. Thank you for choosing us, and we hope your wife loves the new car!

September 18, 2024

Pierre and Frank made my purchase a great experience. Picking the car’s features, going over the purchase options and the delivery of the car, made the transaction effortless. More

by Leconte13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruslan Gayetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Catania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

BMW of Freehold responded

Hello! We're delighted to hear that Pierre and Frank made your experience at BMW of Freehold seamless and enjoyable. Thanks for sharing this positive feedback! Enjoy your new car!

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