BMW of Freehold

We had a great service here - everyone was very friendly, informative, and knowledgeable. Highly recommend! informative, and knowledgeable. Highly recommend! More

Treated with quiet respect from the minute we walked in and made us feel just as important for looking at a used car as if we were purchasing brand new. Mark was great, not pushy and went over all options. and made us feel just as important for looking at a used car as if we were purchasing brand new. Mark was great, not pushy and went over all options. And when taking the car, it was as spotless as of off the showroom floor. It was not stressful and I would highly recommend this dealership. The red bow when presenting car was the Cherry on the top. More

Mark and Tyler were great. Mark made a big effort to make sure I saw all the inventory and made some suggestions outside my comfort zone to try. Mark and tyler worked diligentl Mark made a big effort to make sure I saw all the inventory and made some suggestions outside my comfort zone to try. Mark and tyler worked diligently to come to the best agreement on price they could, to get me into this beautiful X5! More

We couldn’t be happier with our experience at BMW of Freehold. Mark was fantastic and went above and beyond in providing great service. We would highly recommend this dealership for anyone looking to pu Freehold. Mark was fantastic and went above and beyond in providing great service. We would highly recommend this dealership for anyone looking to purchase a vehicle. More

I’ve dealt with both sales and service, both experiences have been absolutely dreadful, I’ve never experienced such lack of customer care. They barely treat you like a human here. Sales: When I came in l have been absolutely dreadful, I’ve never experienced such lack of customer care. They barely treat you like a human here. Sales: When I came in looking to purchase a brand new car I was treated so poorly and discriminated against for my age, the sales person did not take me seriously, I was 19 at the time, looking to purchase an M4 competition, sales person gave me one price, and did not negotiate with me at all, seemed completely uninterested the entire time and couldn’t wait for me to leave, so I did, and ended up purchasing a brand new M4 comp at open road BMW where I was treated like a valued customer. Service: When my car broke down I had it towed to BMW of freehold because it is the dealership closest to me, what a mistake that was. I was given 0 updates about my car for the entire week, reaching the service advisor was actually impossible, the communication was terrible and I was left in the dark while they had my $100,000 car in their shop. To get updates I would have to call the dealership several times, if a secretary was kind enough to answer the phone she would relay my message to the service advisor Justine, and she would message me back through text the following day. When I explained I wanted my car towed to a different dealership they told me I would have to setup the tow myself. Absolutely ridiculous and everyone in this dealership should be ashamed. Terrible business, you’ve lost me as a customer for life, if this is your first time purchasing a BMW, save yourself the headache and go anywhere else! More

Nuno has never failed to repair any of the many vehicles I have brought him over the last 15 years. In fact, I've referred all of my friends and family to Nuno and they have all left as happy customers with I have brought him over the last 15 years. In fact, I've referred all of my friends and family to Nuno and they have all left as happy customers with a new friend. More

Have had my vehicle serviced by Nuno many times. He is trustworthy, knowledgeable, and attentive. Highly recommend his work He is trustworthy, knowledgeable, and attentive. Highly recommend his work More

I have both on my vehicles serviced at BMW of Freehold, my 2018 540i M Sport and 2022 X5 M Sport. Nuno has been a great technician ensuring the car is repaired in a timely fashion. He prioritizes his custo my 2018 540i M Sport and 2022 X5 M Sport. Nuno has been a great technician ensuring the car is repaired in a timely fashion. He prioritizes his customers to create repeat business. I have a dealer 10 min from my home but will drive 40 mins to have Nuno repair my cars. Even oil changes are worth the extra time because I know the inspection will be done accurate and he will not push additional work that is not needed. He is an asset to BMW, he goes out of his way to speak to me personally and update me on the repairs. He is the reason I will be ordering another X5 when my lease expires in January. More

BMW of Freehold delivered outstanding service for my 4 Series, ensuring efficiency, professionalism, and a smooth experience throughout. Series, ensuring efficiency, professionalism, and a smooth experience throughout. More

Great dealership to deal with, all staff great and sale and financing were the best... and financing were the best... More