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BMW of Freehold
Freehold, NJ
2,005 Reviews
Welcome to BMW of Freehold
Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!"
Thanks for visiting DCHAuto.com.
Shau-wai Lam
Chairman
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,005 reviews
February 24, 2020
The best about this dealership is Mark Vicens - he was very thoughtful, calm, cool and collected. I was negotiating the price and he worked with me instead of giving me a sales pitch! very thoughtful, calm, cool and collected. I was negotiating the price and he worked with me instead of giving me a sales pitch! More
by umarana14
Employees Worked With
February 21, 2020
Buying car was a good experience. Salesman was very friendly and knowledgeable. He explained very well all details in the car. I will definitely recommend by car at this dealership. friendly and knowledgeable. He explained very well all details in the car. I will definitely recommend by car at this dealership. More
by Alex
Employees Worked With
February 21, 2020
Mark was an awesome salesman! he’s very professional and has a good sense of humor. i would definitely recommend him, he made this process so much easier. has a good sense of humor. i would definitely recommend him, he made this process so much easier. More
by sharae_summers
Employees Worked With
February 21, 2020
Mark was wonderful, he was hinest and did his very best to put me into the car i wanted. Great personality and sense of humor. He made my experience very memorable. to put me into the car i wanted. Great personality and sense of humor. He made my experience very memorable. More
by jahmeldixon1998
Employees Worked With
February 21, 2020
Mark did a great job service is everything Could not be Mark did a great job service is everything Could not be happier with my car highly recommend the dealership freehold BMW The thanks again mark Mark did a great job service is everything Could not be happier with my car highly recommend the dealership freehold BMW The thanks again mark More
by cmnation
February 17, 2020
Great experience, Eric Chirumbolo great guy so professional I recommend this place to everyone to go and buy the car in this dealer .... thank you professional I recommend this place to everyone to go and buy the car in this dealer .... thank you More
by Srdanovic
Employees Worked With
Eric Chirumbolo
February 15, 2020
Excellent salesperson and finance person. Make sure I understand everything about my new car before I left the show room. Very positive experience. Definitely would go back again. understand everything about my new car before I left the show room. Very positive experience. Definitely would go back again. More
by Alexsam
February 13, 2020
Great Experience! Had a great experience with mike youssef, He made the process simple and easy. professionalism at its best. would definitely recommend him to friends Had a great experience with mike youssef, He made the process simple and easy. professionalism at its best. would definitely recommend him to friends and family. More
by Peter K
February 13, 2020
Excellent experience with salesman and finance person Mike Youssef was our salesman. He was professional, courteous, and knowledgeable. The price was competitive, and he was very helpful in the process. Mike Youssef was our salesman. He was professional, courteous, and knowledgeable. The price was competitive, and he was very helpful in the process. We worked with Maria in finance, and she was also very professional. More
by Les
February 13, 2020
First Class From the salesperson, Mark, to the Financing Officer, Mike, it was a top-notch experience. It's clear that everyone there understands the value of ens From the salesperson, Mark, to the Financing Officer, Mike, it was a top-notch experience. It's clear that everyone there understands the value of ensuring that the customer is happy. More
by Jamie M
