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BMW of Freehold
Freehold, NJ
2,004 Reviews
Welcome to BMW of Freehold
Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!"
Thanks for visiting DCHAuto.com.
Shau-wai Lam
Chairman
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,004 reviews
May 01, 2020
Mr Youssef was very kind and helpful with my purchase, He made me feel comfortable during the entire process. I will definitely return to BMW of freehold for my next purchase, keep up the great work. 👍🏼 made me feel comfortable during the entire process. I will definitely return to BMW of freehold for my next purchase, keep up the great work. 👍🏼 More
by K. Patterson
Employees Worked With
April 28, 2020
Mr. Wael was very helpful with my purchase from Freehold. He made sure my bmw was perfect before I left. Definitely will get my next bmw from Freehold. Thanks BMW OF FREEHOLD! He made sure my bmw was perfect before I left. Definitely will get my next bmw from Freehold. Thanks BMW OF FREEHOLD! More
by J. Gorham
Employees Worked With
April 25, 2020
Three in a row Leased three BMW's in a row from this dealership and always found them to be up front and honest. Family members have had similar experiences. Leased three BMW's in a row from this dealership and always found them to be up front and honest. Family members have had similar experiences. More
by Tom K
April 14, 2020
Mike was very courteous and helpful in every way possible! Even with the covid-19 restrictions my transaction was very smooth and quick! Very happy with my new x6 possible! Even with the covid-19 restrictions my transaction was very smooth and quick! Very happy with my new x6 More
by melghazaly
Employees Worked With
April 01, 2020
Kelly is always kind and helpful. Very professional. I have done business with her for several years. It has been a pleasure. Thank you Kelly. have done business with her for several years. It has been a pleasure. Thank you Kelly. More
by wlerner604
Employees Worked With
March 26, 2020
Nick made me come back! I didn't have the greatest experience in a South Jersey BMW dealership a few years ago and have wanted to lease a 5 series. I have been in the busine I didn't have the greatest experience in a South Jersey BMW dealership a few years ago and have wanted to lease a 5 series. I have been in the business before and worked for a dealership consulting company so I am fully aware of the ins and outs of car dealerships. The day I met Nick I also shopped 6 other dealers and here I am 4 months later coming back to Nick to have him give me the right price for the right car. Nick was great at explaining everything, he knows the product, and he gave me great service that day and for that reason I plan on purchasing my next car from him! More
by Gaughangj
Employees Worked With
Nick Marchesani
March 24, 2020
Overall great experience with Bmw of freehold. What sticks out most in my mind is the sales rep Richard Henriquez. He was most helpful, kind, and respectful. It was a pleasure to work with him and I lo sticks out most in my mind is the sales rep Richard Henriquez. He was most helpful, kind, and respectful. It was a pleasure to work with him and I look forward to seeing the team again for my first service. More
by Rexhepcapri
Employees Worked With
March 22, 2020
My overall experience with Freehold BMW was good. I'm very happy with my beautiful new X3. Mike was very pleasant, personable, and easy to work with. very happy with my beautiful new X3. Mike was very pleasant, personable, and easy to work with. More
by annam423
Employees Worked With
March 21, 2020
Michael and the finance team were great! I am very happy and pleased with my new vehicle. Easy and quick transaction. These guys definitely know what they are doing and would highly recommend to anyone that and pleased with my new vehicle. Easy and quick transaction. These guys definitely know what they are doing and would highly recommend to anyone that’s looking to purchase a new vehicle. More
by Jhwang1215
March 19, 2020
Most pleasant and knowledgeable person. Honest and helpful. I will definitely recommend BMW of Freehold to family and friends. The dealership is clean and customer friendly. helpful. I will definitely recommend BMW of Freehold to family and friends. The dealership is clean and customer friendly. More
by Giovannivega
Employees Worked With
